---
description: Discover the benefits and disadvantages of ChatBotKit.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: ChatBotKit Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [ChatBotKit](/software/1189045/ChatBotKit)

# ChatBotKit

Canonical: https://www.capterra.co.uk/software/1189045/ChatBotKit

> Cloud-based AI agent platform for building and deploying production agents with multi-channel support, RAG, voice, memory, and 150+.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses ChatBotKit?

Solo developers, startups, and enterprise organizations across retail, customer service, education, e-commerce, legal, and nonprofit industries.

## About the vendor

- **Company**: ChatBotKit
- **Location**: London, UK

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: United Kingdom

## Features

- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24209 reviews)
2. [WhatsApp](https://www.capterra.co.uk/software/180345/whatsapp) — 4.7/5 (16466 reviews)
3. [ClickUp](https://www.capterra.co.uk/software/158833/clickup) — 4.6/5 (4631 reviews)
4. [Zapier](https://www.capterra.co.uk/software/130182/zapier) — 4.7/5 (3077 reviews)
5. [Notion](https://www.capterra.co.uk/software/186596/notion) — 4.7/5 (2825 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1189045/ChatBotKit)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10118242/ChatBotKit/> |
| en-AE | <https://www.capterra.ae/software/1189045/ChatBotKit> |
| en-AU | <https://www.capterra.com.au/software/1189045/ChatBotKit> |
| en-CA | <https://www.capterra.ca/software/1189045/ChatBotKit> |
| en-GB | <https://www.capterra.co.uk/software/1189045/ChatBotKit> |
| en-IE | <https://www.capterra.ie/software/1189045/ChatBotKit> |
| en-IL | <https://www.capterra.co.il/software/1189045/ChatBotKit> |
| en-IN | <https://www.capterra.in/software/1189045/ChatBotKit> |
| en-NZ | <https://www.capterra.co.nz/software/1189045/ChatBotKit> |
| en-SG | <https://www.capterra.com.sg/software/1189045/ChatBotKit> |
| en-ZA | <https://www.capterra.co.za/software/1189045/ChatBotKit> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"ChatBotKit","description":"ChatBotKit is a cloud-based platform for building, deploying, and managing AI agents in production. Businesses use ChatBotKit to create chatbots and assistants that can be embedded in websites, apps, and messaging channels like Slack, Discord, and WhatsApp.\n\nThe platform supports multiple AI model providers, custom datasets, and file-based knowledge sources, giving teams control over how their agents respond. Built-in tools handle conversation memory, content moderation, and usage tracking.\n\nChatBotKit is best suited for small to midsize businesses and development teams in industries such as customer support, e-commerce, and SaaS, particularly those looking to deploy AI assistants without building infrastructure from scratch.","url":"https://www.capterra.co.uk/software/1189045/ChatBotKit","@id":"https://www.capterra.co.uk/software/1189045/ChatBotKit#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication"},{"@id":"https://www.capterra.co.uk/software/1189045/ChatBotKit#faqs","@type":"FAQPage","mainEntity":[{"name":"What is ChatBotKit?","@type":"Question","acceptedAnswer":{"text":"ChatBotKit is a cloud-based platform for building, deploying, and managing AI agents in production. Businesses use ChatBotKit to create chatbots and assistants that can be embedded in websites, apps, and messaging channels like Slack, Discord, and WhatsApp.The platform supports multiple AI model providers, custom datasets, and file-based knowledge sources, giving teams control over how their agents respond. Built-in tools handle conversation memory, content moderation, and usage tracking.ChatBotKit is best suited for small to midsize businesses and development teams in industries such as customer support, e-commerce, and SaaS, particularly those looking to deploy AI assistants without building infrastructure from scratch.","@type":"Answer"}},{"name":"Who Uses ChatBotKit?","@type":"Question","acceptedAnswer":{"text":"Solo developers, startups, and enterprise organizations across retail, customer service, education, e-commerce, legal, and nonprofit industries.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1189045/ChatBotKit#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Conversational AI Platforms","position":2,"item":"/directory/31596/conversational-ai-platform/software","@type":"ListItem"},{"name":"ChatBotKit","position":3,"item":"/software/1189045/ChatBotKit","@type":"ListItem"}]}]}
</script>