Who Uses Lavu?

A powerful, flexible POS system for restaurants, bars, and all types of eating establishments, found in thousands of restaurants in 89 countries.

What Is Lavu?

Lavu's intuitive, mobile POS and restaurant management platform is designed specifically for small to medium food and drink establishments with 1-3 locations. Lavu's mobility and ease of use help streamline operations and increase revenue while delighting customers. Offering in-house payment processing, online ordering, detailed reporting, loyalty programs, labor management, inventory management, and more, Lavu saves time and money while providing all your point of sale and management needs.

Lavu Details

Lavu

https://www.lavu.com/

Founded 2010

Lavu Pricing Overview

Lavu has a free version and offers a free trial. Lavu paid version starts at US$69.00/month.

Starting Price

US$69.00/month

Pricing Details

$69/mo paid annually $79/ mo no contract 0% financing on hardware

Free Version

Yes

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Documentation

Support

24/7 (Live Rep)

Online

Lavu Features

POS Systems
Barcode Scanning
Commission Management
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration
Cash Drawer Management
Employee Management
Gift Card Management
Inventory Control
Loyalty Program
Separate Checks
Split Checks
Tips Management
Delivery Management
Gift Card Management
Inventory Management
Loyalty Program
Mobile Access
Online Ordering
Reporting/Analytics
Separate Checks
Split Checks
Table Management
Tips Management
Bar POS
Barcode Scanning
Commission Management
Discount Management
Gift Card Management
Inventory Management
Loyalty Program Support
Pricing Management
Restaurant POS
Returns Tracking
Sales Tracking
User Access Permissions
eCommerce

Lavu Reviews for UK Users

Showing 5 of 82 reviews

Overall
3.3/5
Ease of Use
3.8/5
Customer Service
3.3/5
Features
3.4/5
Value for Money
3.2/5
Taylor R.
Head Hostess and Admin
Food & Beverages, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/11/2018

"Best Restaurant Software Yet"

Pros: -Love the ease of using an iPad
-Size of the icons
-Different color option icons
- Different categories available
-Ease of table organization
-Ease of checkouts
-Very well laid out
-Easy clock-in

Cons: -Hard signing process, customers complained

  • Reviewer Source 
  • Reviewed on 04/11/2018
Michael S.
Food & Beverage Front Of House Manager
Food & Beverages, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 11/11/2019

"Great inventory and POS software"

Comments: Great inventory and POS software. Ease of use and easy to teach employees to use.

Pros: Ability to have multiple locations. Ability to make inventory items easily. Ability to use an iPad for inventory counts.

Cons: Have to manually bath credit cards at end of day.

  • Reviewer Source 
  • Reviewed on 11/11/2019
Guy B.
Owner
Restaurants, 13-50 Employees
Used the Software for: 1-5 months
  • Overall Rating
    1/5
  • Ease of Use
    3/5
  • Features & Functionality
    2/5
  • Customer Support
    1/5
  • Value for Money
    1/5
  • Likelihood to Recommend
    0/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/09/2019

"STAY AWAY"

Comments: I purchased a complete system from LAVU this past April with the intent to upgrade my existing POS from CAKE which served me well the first 4 years of running my restaurant, but being somewhat of a basic system I started feeling like it was holding me back. LAVU was running a 50% off on hardware so I called and spoke to a salesperson. Let me tell you, I wish I had recorded the conversations, as there was very little in common between what was verbally promised and what was actually delivered, VERY LITTLE! Typical sales tactics, they put extreme pressure on you to sign up (do it in the next 6 hours or the promotion expires), give you practically no time to read the fine print, and all of a sudden you find yourself in a 3 years contract with ridicules early termination penalties and a service provider that is incapable of delivering half of what was promised. They count on you not having the time or resources to take them to court. We are now almost at the end of September, just this past week they delivered the last remaining hardware piece originally promised, 5 months later! Thank god I kept my CAKE system going or I would have gone out of business. Their customer service is of the lowest level you would ever see, especially from an IT company, they provide practically no solutions to issues or a very vague future fixes, and their system keeps crashing leaving you with no ability to run your business mid-day and with no warning, time after time.

Pros: Being an iPad based system it offer mobility and flexibility

Cons: Doesn't do many of the functions it promises, and does a poor job at functioning features

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 18/09/2019
Sean D.
Bar Manager
Restaurants, 13-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 22/02/2019

"As good as any "Industry Standard""

Comments: We used this in a tequila bar that I was a bar manager at. We were very high volume so we needed a good POS system that never crashed, and operated quickly to minimize waiting on the system to perform functions. I think in that regard this is a great system and I would recommend it to anyone.

Pros: Better price point
Very intuitive and easy to pick up user-interface
Speedy screen operations, no waiting for screens to load
If you have experience with other POS systems this one will be very easy to get started with
Great team behind it
Easy to add new items to menu (you dont have to be an expert to fulfil managerial roles on the system)

Cons: There is not much that I can say against LAVU. As far as Point of Sale Systems it is just as good as any of the big dog's systems but with an affordable price point. I never had an issue with the system in my year of using it.

Vendor Response

by Lavu on 01/03/2019

Hi Sean,
Thank you for your review. We're so glad to hear Lavu is working well for you and your team! Don't hesitate to call us at 855-767-5288 if you have any questions.
The Lavu Team

  • Reviewer Source 
  • Reviewed on 22/02/2019
Joe C.
Owner
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    3/5
  • Customer Support
    3/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 01/03/2018

"Great system, could use a few more basic features that many other systems use."

Pros: Love the ease of use. The customer service has been really good as of late. Would for the most part recommend to any business.

Cons: Need some better basic features:
-Option for end of day report to reconcile as if the credit card tips were given out as cash to the servers, as this is the process for most restaurants.
-Better tip reporting capability for employees. It would be great for it to ask for total tips to be asked when employee is clocking out. There are many reasons for this including tip out, tip pool etc.

Vendor Response

by Lavu on 06/03/2018

Hi Joe. Thank you so much for the feedback. We're glad to hear Lavu is meeting your needs and will strive to keep improving to make your experience even better.

  • Reviewer Source 
  • Reviewed on 01/03/2018