--- description: Discover the benefits and disadvantages of VoiceShot. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: VoiceShot Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [VoiceShot](/software/118631/virtual-receptionist-pbx) # VoiceShot Canonical: https://www.capterra.co.uk/software/118631/virtual-receptionist-pbx Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/118631/virtual-receptionist-pbx?page=2) > Complete cloud phone and voice broadcasting solutions starting at only $12 per month. Free trials available. > > Verdict: Rated **4.8/5** by 6 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses VoiceShot? Organizations that need to communicate with staff + customers via phone or text, an auto attendant phone system, emergency notification platform, or add voice + text messaging to an application. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.8/5** | 6 Reviews | | Ease of Use | 4.8/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 4.8/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: TrueDialog - **Location**: Austin, US - **Founded**: 2011 ## Commercial Context - **Starting Price**: US$12.00 - **Pricing model**: Per Feature (Free Trial) - **Pricing Details**: VoiceShot is available across five pricing plans, outlined below. A 30-day free trial is also offered. Plan 1: $12.00/month, 400 Minutes /month Plan 2: $19.95/month, 1000 Minutes /month Plan 3: $24.95/month, 2000 Minutes /month Plan 4: $79.95/month, 5000 Minutes /month Custom plan: Please contact VoiceShot directly for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: United States ## Features - Alerts/Notifications - Auto-Dialer - Automatic Call Distribution - Call Centre Management - Call Disposition - Call Logging - Call Monitoring - Call Recording - Call Reminders - Call Reporting - Call Routing - Call Scripting - Call Transfer - Callback Scheduling - Campaign Management - Computer Telephony Integration - Confirmations/Reminders - Contact Management - Email Reminders - IVR - Mobile Access - Multiple Scripts - Phone Key Input - Predictive Dialer - Queue Management - Recurring Appointments - Reporting & Statistics - Reporting/Analytics - Rescheduling - Ring Groups - SMS Messaging - Survey/Poll Management - Templates - Text to Speech - Third-Party Integrations - Two-Way Communication - Virtual Extensions - VoIP - Voice Customisation - Voice Mail ## Integrations (4 total) - Gmail - Google Calendar - Microsoft Outlook - Zapier ## Support Options - Email/Help Desk - Phone Support - Chat ## Category - [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software) ## Related Categories - [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software) - [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software) - [Auto Dialer Software](https://www.capterra.co.uk/directory/30999/auto-dialer/software) - [Emergency Notification Software](https://www.capterra.co.uk/directory/31357/emergency-notification/software) - [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software) ## Alternatives 1. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (465 reviews) 2. [JustCall](https://www.capterra.co.uk/software/157853/justcall) — 4.1/5 (224 reviews) 3. [iPlum](https://www.capterra.co.uk/software/1013139/iplum) — 5.0/5 (2 reviews) 4. [Ringover](https://www.capterra.co.uk/software/169627/ringover) — 4.7/5 (865 reviews) 5. [RingCX](https://www.capterra.co.uk/software/154951/ringcentral-contact-center) — 4.2/5 (254 reviews) ## Reviews ### "Hands Down THE BEST Cloud-Based Voice Broadcasting Solution Available" — 5.0/5 > **Reggie** | *24 July 2020* | Consumer Services | Recommendation rating: 10.0/10 > > **Pros**: With the launch of our new business we had been searching for a service to assist with our automation systems to keep our customers notified seamlessly. We tried several other services that had shiny nice looking websites \& big promises but all fell short. Within 1-day of signing up with Voiceshot we had our automations up and running with the help of customer service that was second to none\! I HIGHLY recommend anyone looking for cloud-based Voice and/or SMS Broadcast Services reach out to VoiceShot\! > > **Cons**: If I were to have to choose something, it would be the fact that I did need some assistance to get the system up and running. Notwithstanding, the customer support was extremely patient and walked me through the process step-by-step... Not often can you say that calling customer support was actually enjoyable\! > > From a scale of 1-10, I honestly rate VoiceShot a 15... Not only is the service exactly what they say it is, but its also affordable enough for a new business to use without batting an eye. ----- ### "The best things about being a Voice Shot customer" — 5.0/5 > **Daryl** | *30 March 2020* | E-Learning | Recommendation rating: 10.0/10 > > **Pros**: Voice Mail, Call forwarding, and having multiple extensions. > > **Cons**: No not much of any thing, they are always there to assist me if I need something. > > Voice Shot has been able to assist me with my phone needs as my business grew, whether I needed something small or large they could provide a solution for my communication needs. ----- ### "Incredibly Helpful\!" — 4.0/5 > **Ben** | *23 June 2020* | Retail | Recommendation rating: 7.0/10 > > **Pros**: This software's interface is incredibly easy to navigate in use, especially if you're used to using a computer all day. The services offered are crucial to perpetuating any business, small or large. There are other companies that offer similar services, but for cost and additional quality customer service, you can't go wrong with Voiceshot\! > > **Cons**: The interface aesthetic appears a little outdated with small links and buttons. A fresher look could draw in newer business owners and younger users hired in their respective positions. > > I contacted Voiceshot and they immediately answered all my questions regarding their text messaging services. Everything was explained to me clear, cut, and dry. We've experienced little to no issues with outbound calling - a service we continue to use. ----- ### "Excellent customer service & good pricing" — 5.0/5 > **Kent** | *7 July 2020* | Information Technology & Services | Recommendation rating: 10.0/10 > > **Pros**: Easy to set up the desired features like call-forwarding. Statistics are readily visible for tracking calls, etc. > > **Cons**: No concerns about the functionality of this software. > > VoiceShot's team provided excellent follow-up on a complex transfer of a business line from another carrier. VoiceShot consistently contacted me to keep me informed and coordinate the process. I couldn't have asked for anything else. They truly went beyond my expectations and exceeded the level of service which I normally encounter with other service providers. I highly recommend this service. ----- ### "Always excellent customer service - modern solutions" — 5.0/5 > **Joe** | *24 June 2020* | Information Services | Recommendation rating: 10.0/10 > > **Pros**: Virtual assistant, routing phone calls, easy to use > > **Cons**: A small learning curve, but their human custom service rep (not a bot) can help you when needed. > > EXCELLENT. We have done business with VoiceShot for well over 10 years. Their solutions allow us to conduct business easier and more affordably. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/118631/virtual-receptionist-pbx?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/118631/virtual-receptionist-pbx) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data