---
description: Discover the benefits and disadvantages of CrossForm.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: CrossForm Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [School Facilities Management](/directory/32538/facilities-management-for-schools/software) > [CrossForm](/software/117652/crossform)

# CrossForm

Canonical: https://www.capterra.co.uk/software/117652/crossform

> Facility management software that helps manage asset performance \&amp; employee experience and provides insight to improve efficiency.
> 
> Verdict: Rated **4.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses CrossForm?

CMMS solution for mid-sized to enterprise/global commercial real estate occupiers in retail, banking/finance, education, grocer/supermarket and more that helps manage and optimize facility operations.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **4.0/5** | 2 Reviews |
| Ease of Use | 3.5/5 | Based on overall reviews |
| Customer Support | 4.0/5 | Based on overall reviews |
| Value for Money | 4.0/5 | Based on overall reviews |
| Features | 4.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: CBRE
- **Founded**: 1989

## Commercial Context

- **Starting Price**: US$1,000.00
- **Pricing model**: Per User (Free Trial)
- **Pricing Details**: Includes product support
- **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: United States

## Features

- Asset Tracking
- Billing & Invoicing
- Dispatch Management
- Equipment Management
- Facility Scheduling
- Fixed Asset Management
- Incident Management
- Inspection Management
- Inventory Management
- Maintenance Management
- Mobile Access
- Online Time Clock
- Payment Collection in the Field
- Preventive Maintenance
- Routing
- Scheduling
- Service History
- Technician Management
- Vendor Management
- Work Order Management

## Support Options

- 24/7 (Live rep)
- Chat

## Category

- [School Facilities Management](https://www.capterra.co.uk/directory/32538/facilities-management-for-schools/software)

## Related Categories

- [School Facilities Management](https://www.capterra.co.uk/directory/32538/facilities-management-for-schools/software)
- [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software)
- [CMMS Software](https://www.capterra.co.uk/directory/30032/cmms/software)
- [Facility Management Software](https://www.capterra.co.uk/directory/30211/facility-management/software)

## Alternatives

1. [UpKeep](https://www.capterra.co.uk/software/145635/upkeep) — 4.6/5 (1321 reviews)
2. [eMaint CMMS](https://www.capterra.co.uk/software/100468/emaint-cmms) — 4.5/5 (384 reviews)
3. [eWorkOrders CMMS](https://www.capterra.co.uk/software/90092/eworkorders-cmms) — 4.9/5 (115 reviews)
4. [NetFacilities](https://www.capterra.co.uk/software/130733/netfacilities) — 4.5/5 (125 reviews)
5. [Simpro](https://www.capterra.co.uk/software/10529/simpro-enterprise) — 4.0/5 (145 reviews)

## Reviews

### "User friendly" — 4.0/5

> **Verified Reviewer** | *8 May 2018* | Telecommunications | Recommendation rating: 10.0/10
> 
> **Pros**: user friendly for most functions.  I really like the public exporter option.  I can create my own reports and customize them to my needs
> 
> **Cons**: Some tables in the security portion of the software are hard to work with.  They are not in any kind of order, i.e. not alphabetical.

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### "Crossform - First and Goal, Inc." — 4.0/5

> **Roberta** | *29 November 2010*
> 
> **Pros**: Crossform has many features and ways to customize the program, which is nice and beneficial. The folks at Mainstream are very helpful, friendly and supportive; they saw our project through and handled every one of our concerns and frustrations in a very professional and timely manner. The Client Request System was implemented pretty seamlessly. This has really streamlined our operation.
> 
> **Cons**: The transition to the program was very difficult for our team. We had a difficult time getting up to speed on the program and that, coupled with many technical errors was very frustrating. Now that we have been through the experience, we have learned a lot.
> 
> Great program and great people. The people at Mainstream seem to really care about their product and it's success at our facility. We like the timely reporting feature of Crossform, and the Client Request System has greatly enhanced our customer service.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/117652/crossform)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/117652/CrossForm/> |
| en-AE | <https://www.capterra.ae/software/117652/crossform> |
| en-AU | <https://www.capterra.com.au/software/117652/crossform> |
| en-CA | <https://www.capterra.ca/software/117652/crossform> |
| en-GB | <https://www.capterra.co.uk/software/117652/crossform> |
| en-IE | <https://www.capterra.ie/software/117652/crossform> |
| en-IL | <https://www.capterra.co.il/software/117652/crossform> |
| en-IN | <https://www.capterra.in/software/117652/crossform> |
| en-NZ | <https://www.capterra.co.nz/software/117652/crossform> |
| en-SG | <https://www.capterra.com.sg/software/117652/crossform> |
| en-ZA | <https://www.capterra.co.za/software/117652/crossform> |

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