15 years helping British businesses
choose better software

What is Bookeo?

No commissions on bookings, no consumer fees. Fixed plans from $39.95/month. A complete online booking system for tour and activity providers, escape rooms. Embed Bookeo widget into your website and Facebook page to accept online bookings and payments 24/7, with real time availability. Define special prices for seasons or groups. Customers can receive automatic email/txt confirmations, reminders and review requests. Manage staff and vehicles rosters.

Who Uses Bookeo?

Bookeo is an online scheduling and reservation system for service providers, schools and tour companies.

Where can Bookeo be deployed?

Cloud-based
On-premise

About the vendor

  • Bookeo
  • Founded in 2010

Bookeo support

  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 36 others

Languages

Chinese, Czech, Danish, Dutch, English and 18 others

Bookeo pricing

Starting Price:

US$14.95/month
  • Yes, has free trial
  • No free version

Bookeo does not have a free version but does offer a free trial. Bookeo paid version starts at US$14.95/month.

Pricing plans get a free trial

About the vendor

  • Bookeo
  • Founded in 2010

Bookeo support

  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 36 others

Languages

Chinese, Czech, Danish, Dutch, English and 18 others

Bookeo videos and images

Bookeo Software - Booking page layouts
Enhance your conversion rates with a booking page that can be easily tailored to match your brand's colors and design. Select from Bookeo's captivating layout designs.
Bookeo Software - Booking page layouts
Enhance your conversion rates with a booking page that can be easily tailored to match your brand's colors and design. Select from Bookeo's captivating layout designs.
Bookeo Software - Calendar and Notifications
An online appointment book that is accessible 24/7. Bookeo automatically updates your schedule in real time and sends notifications for new, rescheduled, or canceled bookings.
Bookeo Software - Online and in-store payments
Bookeo seamlessly integrates with leading payment gateways, so you can effortlessly accept secure and encrypted online and in-store payments. Easily manage and keep track of phone payments.
Bookeo Software - Marketing features
Expand your business using cutting-edge marketing tools such as promotions, service bundles, memberships, and gift vouchers.
View 5 more
Bookeo Software - Booking page layouts
Enhance your conversion rates with a booking page that can be easily tailored to match your brand's colors and design. Select from Bookeo's captivating layout designs.
Bookeo Software - Booking page layouts
Enhance your conversion rates with a booking page that can be easily tailored to match your brand's colors and design. Select from Bookeo's captivating layout designs.
Bookeo Software - Calendar and Notifications
An online appointment book that is accessible 24/7. Bookeo automatically updates your schedule in real time and sends notifications for new, rescheduled, or canceled bookings.
Bookeo Software - Online and in-store payments
Bookeo seamlessly integrates with leading payment gateways, so you can effortlessly accept secure and encrypted online and in-store payments. Easily manage and keep track of phone payments.
Bookeo Software - Marketing features
Expand your business using cutting-edge marketing tools such as promotions, service bundles, memberships, and gift vouchers.

Features of Bookeo

  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Color Codes/Icons
  • Confirmation/Reminders
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer Management
  • Customer Support
  • Customisable Branding
  • Customisable Forms
  • Debit/Credit Card Processing
  • Driver Scheduling
  • Electronic Payments
  • Email Reminders
  • Employee Management
  • Enrollment Confirmation
  • Event Management
  • Event Scheduling
  • Faculty/Staff Management
  • For Medical Spas
  • For Yoga/Pilates Studios
  • GDS/OTA Integration
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • HIPAA Compliant
  • Marketing Automation
  • Member Management
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Forms
  • Online Payments
  • Online Registration
  • Parent Portal
  • Payment Processing
  • Pricing Management
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Management
  • Scheduling
  • Self Service Portal
  • Staff Management
  • Student Management
  • Team Management
  • Third-Party Integrations
  • Visitor Management
  • Wait List Management
  • Website Integration

Alternatives to Bookeo

Automate your client bookings, cancellations, reminders, and payments by using the world's friendliest online scheduling software.
The world's best online booking software for the beauty and wellness industry. Unlimited possibilities, subscription-free. Learn more about Fresha
Leading booking solution for tour, activity and attraction operators, providing powerful software to sell and manage services.
A complete management solution for individual passenger reservations on extended tours, sightseeing trips and express services.
SimplePractice is a HIPAA compliant practice management software. Join 200,000+ thriving health & wellness professionals.
Calendly helps individuals, teams, and organizations globally automate the meeting lifecycle by removing the scheduling back and forth.
Online Booking System for fitness studios. Let your clients book their classes & sessions online via a branded client app.
Booking Pages Builder, Unlimited customized and optimized booking pages for all your bookings.
Tools for independent business owners: invoices, contracts, scheduling, and more. Get started with a 7 day free trial today.

Reviews of Bookeo

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.3
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ani
Ani
Owner in US
Verified LinkedIn User
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Book Anytime

5.0 2 years ago

Comments: Very happy with what I need it for, plus they have wonderful customer service.

Pros:

The ease of set up & use. I can charge clients online without wasting time after the session.

Cons:

To have more tools available the price increase is too high

Bookeo Response

2 years ago

Thank you so much for this 5-star review, Ani. We are so happy to hear that you are enjoying Bookeo. We really appreciate you being a customer and helping to share the word about us. Please note that all features are enabled with all plans. Our plans are based on the number of resources, users and bookings/month. Please do not hesitate to contact us should you need any help. We're here for you anytime. Shannon

Verified Reviewer
Verified LinkedIn User
Consumer Services, Self Employed
Used the Software for: 6-12 months
Reviewer Source
Source: GetApp

I like it, but could use a few tweaks.

4.0 2 years ago

Comments: Customer service is great if you have an issue, problem or don't understand something with setting up or how something works, but as for suggestions or feedback, basically go around what your asking, suggesting, copy and paste a link or tell you it is what it is in a nice way in email.

Pros:

Great for barbers, Clean and simple interface. Category dropdowns, next pages - no constant scrolling, Addition feature (to add add-ons with a service vs combos), Terms and Service included in Emails. The automatic booking cancellation, thank you message, Website integration

Cons:

Does not work with service duration times, just intervals without a 45min time., No Sms Confirmation for Clients, Can not add additional wording to Reminders, Unable to check on multiple devices at the same time, Payment option choices not by Merchant.

Bookeo Response

2 years ago

Hi, Thank you for your valuable feedback. Please note that with Bookeo, you can force bookings to start at specific times, and also leave an automatic gap between appointments. If you need to set that the gap should be applied only to some services, then you could use another Bookeo product, that would allow you to set specific settings for each service you offer. You can add custom messages in the booking confirmation and reminder emails. The same account user can be logged into one device at a time. Multiple account users can log into their accounts simultaneously. A business can select the payment gateway they want to integrate and set their payment terms. Please do not hesitate to contact our support team if you need any further assistance Thank you again for leaving your review. Shannon

Anthony
Entrepreneur in US
Hospitality, 2–10 Employees
Used the Software for: 1-5 months
Reviewer Source

our experience has been FANTASTIC

5.0 3 weeks ago New

Pros:

we’re launching a boat cruise business this season. we used squarespace as a webhost, then completely set up our scheduling app with Acuity, which is the squarespace default scheduling app. it was very much a square peg in a round hole experience, we contorted every possible way to try and make the app work, but it was just not right. we cancelled that, and started over with square appointments, who touted some of the features we couldn’t find in Acuity, but then, when you really got into the details, weren’t applicable. we cancelled that, and started over in fresha, but realized their pricing was ridiculous. finally, we stumbled across bookeo, and the more we delved into your app, the more excited we became. instead of trying to somehow twist your app into letting us offer what we planned, bookeo anticipated every need, and even gave us options we hadn’t yet considered. instead of trying to adjust our business to work around the app, your app actually guided us in the process of launching our new business. your pricing is on point, and we haven’t come across any sneaky pricing tricks, which is a big relief, relative to most of the other apps we’ve tried. everything has been so straightforward, and so user friendly, we haven’t needed support yet. but in the event we do, we got a good feeling we’ll get what we need. thanks for this great app, which has really made a difference in launching our charter cruise business.

Cons:

no complaints to date. ipsum lorem ipsum lorem

Bookeo Response

2 weeks ago

Hi Anthony, We sincerely appreciate your valuable feedback. We were thrilled to read your glowing review of our booking system. Our team takes immense pride in their work, and we genuinely hope that it aids all our customers in smoothly managing and grow their business. Your feedback has shown us that we are on the right track, and we are truly grateful for your support. Please do not hesitate to contact our support team if you need assistance! Cheers Shannon

Verified Reviewer
Verified LinkedIn User
Nonprofit Organization Management, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source
Source: GetApp

They accidentally deleted all our customers

1.0 2 months ago

Comments: Awful just so awful from the start, it never got better, it just got worse. I just can't imagine how it can get worse than this

Pros:

none

Cons:

Bookeo is not good and there have always been problems but now they have deleted all our members. DELETED ALL OUR MEMBERS! The huge cost of time and money to our business is enormous. All we got was a 'Its not possible to undo, sorry' Not even the hint they'd tried to rectify the problem or a proper apology. Avoid this incompetent bunch. Its not worth saving a few pounds it will cost you huge amounts of time and maybe all your customers.

Bookeo Response

2 months ago

Hi, I searched through our ticketing system and found the email thread regarding this issue. Initially, you contacted our support team saying that you deleted your customer profiles. However, after a thorough investigation, we found that no customer profile has been deleted from your account. Subsequently, you stated that you actually merged customer profiles. To merge customer profiles, you must manually select the customer profiles you want to merge, indicate your intention to merge them, and when prompted by the system to confirm the merge - with a warning that the data of the selected customers will be combined into one record and that this action cannot be undone - you confirmed your intention to proceed. The system does not delete or merge customers unless a user explicitly chooses to delete a customer profile or merge multiple customer profiles. The user must also confirm that they want to proceed after being warned about the consequences of the operation. Regards Shannon

Greg
Founder and Owner in US
Health, Wellness & Fitness, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Bookeo is the most flexible and robust software and an excellent value.

5.0 4 months ago

Comments: Simply put, I'm so pleased that I have found Bookeo. I highly recommend it. There are other softwares that are specifically created for the counseling industry, and I still find that Bookeo is the best value for its extensive capabilities. I could expand my business to several new locations without having to change software. I think that speaks volumes for the software's capabilities.

Pros:

I cannot say enough good things about this software. I tend to shop things to death, and Bookeo was head and shoulders above the other options. The customer support is prompt, and clear. The team has been very patient to point me in the right direction when I needed to expand the software's capability for my growing counseling practice.

Cons:

Like any software, there is a learning curve on the front end. It took me awhile to get it set up, BUT I can't imagine another software being easier or requiring less time. The software is so robust, and I have yet to come close to using all of its features.

Alternatives Considered: SimplePractice

Reasons for Choosing Bookeo: Cost, greater flexibility to meet the needs of my practice.

Switched From: Square Payments

Reasons for Switching to Bookeo: Bookeo offered more flexibility at a greater value.

Bookeo Response

2 months ago

Thank you for the wonderful review, Greg! We are thrilled to know that you are enjoying Bookeo and we are excited to keep working with you. Regards Shannon