What is Bookeo?

No commissions on bookings, no consumer fees. Fixed plans from $39.95/month. A complete online booking system for tour and activity providers, escape rooms. Embed Bookeo widget into your website and Facebook page to accept online bookings and payments 24/7, with real time availability. Define special prices for seasons or groups. Customers can receive automatic email/txt confirmations, reminders and review requests. Manage staff and vehicles rosters.

Who Uses Bookeo?

Bookeo is an online scheduling and reservation system for service providers, schools and tour companies.

Where can Bookeo be deployed?

Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)

About the vendor

  • Bookeo
  • Founded in 2010
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 37 others

Languages

Chinese, Czech, Danish, Dutch, English and 18 others

Bookeo pricing

Starting Price:

US$14.95/month
  • Yes, has free trial
  • No free version

Bookeo does not have a free version but does offer a free trial. Bookeo paid version starts at US$14.95/month.

Pricing plans get a free trial

About the vendor

  • Bookeo
  • Founded in 2010
  • 24/7 (Live rep)
  • Chat

Countries available

Argentina, Australia, Austria, Belgium, Brazil and 37 others

Languages

Chinese, Czech, Danish, Dutch, English and 18 others

Bookeo videos and images

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Features of Bookeo

  • Activities Booking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Attendee Tracking
  • Automated Scheduling
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Color Codes/Icons
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Customer Database
  • Customer Management
  • Customisable Branding
  • Employee Management
  • Event Management
  • Faculty/Staff Management
  • For Salons and Spas
  • Gift Card Management
  • Group Registration
  • Group Reservations
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Payment Processing
  • Pricing Management
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Reservations Management
  • Resource Management
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Team Management
  • Third Party Integrations
  • Visitor Management
  • Website Integration

Alternatives to Bookeo

Calendly is the world's #1 scheduling tool. It eliminates the hassle of back-and-forth emails and syncs with your entire team.
Automate your client bookings, cancellations, reminders & payments using the worlds friendliest online scheduling software. Learn more about Acuity Scheduling
Arlo is training management software to organize and sell face-to-face & online courses. 40,000+ courses scheduled in 70+ countries. Learn more about Arlo for Training Providers
Zoho CRM empowers organisations with a complete customer relationship lifecycle management solution. Learn more about Zoho CRM
A platform to facilitate and manage online registrations and payments for physical and virtual events, classes, courses, and workshops. Learn more about Corsizio
It is an online reservation management solution that helps users schedule activities, accept payments, manage customers, and more.
Easy-to-use software for studios, trainers and teachers to simplify daily admin tasks like class management, bookkeeping and marketing.
Mindbody wellness business management software is tailored to businesses that need business and membership management systems. Learn more about Mindbody

Reviews of Bookeo

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ani
Ani
Owner in US
Verified LinkedIn User
Hospital & Health Care, Self Employed
Used the Software for: 2+ years
Reviewer Source

Book Anytime

5.0 4 months ago

Comments: Very happy with what I need it for, plus they have wonderful customer service.

Pros:

The ease of set up & use. I can charge clients online without wasting time after the session.

Cons:

To have more tools available the price increase is too high

Bookeo Response

4 months ago

Thank you so much for this 5-star review, Ani. We are so happy to hear that you are enjoying Bookeo. We really appreciate you being a customer and helping to share the word about us. Please note that all features are enabled with all plans. Our plans are based on the number of resources, users and bookings/month. Please do not hesitate to contact us should you need any help. We're here for you anytime. Shannon

Stacie
Owner in US
Recreational Facilities & Services, 2-10 Employees
Used the Software for: 1+ year
Reviewer Source

Very happy customer for over a year!

5.0 2 months ago

Comments: I did a lot of research on different options. Bookeo by far is the best option. Other reservation companies want you to use their credit card processing system, or they want to design everything for you, rather than giving you control, or they make information hard to find without sitting through a demo and a hard sell. I love being able to use my own external apps and I appreciate being able to log in and make changes whenever I need to.

Pros:

1. Functionality. The Bookeo software allows me to customize so many aspects of my reservation system, including pricing, special pricing, discounts, customer communication, discounts, calendar syncing, website integration, and so much more. Whenever I have something new I want to add or change, I find that Bookeo has an option for it, and it is easy to find and add. 2. Ease of use. I set up my booking system on my own and found that it was easy to learn and use. 3. Aesthetics. I embedded the booking platform into my website. It is a seamless experience for my customers and it looks clean and professional 4. Integration with other apps. I sync my Gmail and Square with Bookeo and it works amazing. It makes my life so much easier!

Cons:

Nothing! Everything has worked great for me so far.

Alternatives Considered: Peek PRO Tour Operator Software and FareHarbor

Reasons for Switching to Bookeo: I liked that I could set everything up myself and use my own external systems. I liked that there was a trial period to try it out and I didn't have to sit through a sales pitch.

Bookeo Response

2 months ago

Hi Stacie, Thank you for sharing your amazing review of Bookeo. We appreciate you taking the time to share your detailed feedback and comments! We are thrilled to hear you found Bookeo easy to set up, use, and update when needed - and that it makes your life easier. Thank you. Shannon

Christine
Account Manager in Australia
Real Estate, 51-200 Employees
Used the Software for: 1+ year
Reviewer Source

Very basic and no desire to improve

3.0 last year

Comments: I thought it was going to solve problems, but it created a lot of new problems. We are actively looking for an alternative, but there are very few booking systems that do what we need.

Pros:

The ability for clients to book and choose whether to pay now, or pay via invoice was the reason we chose Bookeo, alongside the Xero integration

Cons:

You can only send a booking confirmation to ONE person - not a team of people. It doesn't integrate well with Zoom. It doesn't allow you to see what was sent to a customer. The support team are not remotely interested in raising improvement requests for their software. Support is average at best.

Bookeo Response

last year

Hi Christine, Thank you for taking the time to leave a review. I read all the support requests you sent us and the timely replies from our support team. Please note that: - Bookeo sends the booking confirmation email only to the customer making the booking and not to all the participants. This feature works in a similar way for all the other booking systems. However, please note that you can use our API to send a booking confirmation email to participants. Unlike other booking systems, we do not charge additional fees to use the API. - The Zoom integration has successfully been used by many customers during the Covid-19 pandemic. It seems that you would like to send a Zoom link for non-confirmed bookings. As our technicians explained, the zoom link is only sent once the booking is confirmed. Again, this feature works in a similar way for all the other booking systems. Shannon

Cédric
Director in Switzerland
Alternative Medicine, 2-10 Employees
Used the Software for: 2+ years
Reviewer Source

Best software until, Vest value, Best Support

5.0 2 years ago

Comments: SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way.

Pros:

Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution.

Cons:

Some options in the display could be improve like for the courses, Email automatization for teachers, some API.

Alternatives Considered: Eversports Manager

Reasons for Choosing Bookeo: Too crazy expensive and you don't need 90% of the features. Mindbody also does not respect privacy and market competitors to your own clients. Bad support, you are only "a number".

Switched From: Mindbody

Reasons for Switching to Bookeo: Less expensive, simple, and honest MONTHLY Fee that you can stop any time. Most of competitors contract you and you can't go out of the product before 1 year or else (contract because they know their product if not good !). I feel free with bookeo !

Bookeo Response

2 years ago

Cedric, thank you for the great review! Please do not hesitate to contact us if you ever need help with your Bookeo account. Shannon

Vanessa
Onboarding manager in US
Computer & Network Security, 11-50 Employees
Used the Software for: Free Trial
Reviewer Source

Not created for National business (NOT timezone friendly)

4.0 2 years ago

Comments: Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system.

Pros:

It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes.

Cons:

No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you.

Alternatives Considered: Google Forms, Calendly and SurveyMonkey

Reasons for Switching to Bookeo: I haven't made my decision yet. For our sister company it will be a big NO due to the timezone issue. Not sure if I will get restored confidence in my custom and required fields not disappearing out of no where to continue using this product. It doesn't seem reliable right now but I will give the benefit of the doubt if this was just a one time occurence.

Bookeo Response

2 years ago

Thank you for your review, Vanessa. Bookeo does not currently offer the feature to convert appointments into your customers' timezone, however, it can show the timezone of the booked appointment. As for the custom fields issue, please check your inbox. Our technicians checked your account logs and explained that you explicitly deleted those fields from your account settings on August 28. When you deleted the fields, the system showed you a message informing you that all data related to those fields was going to be deleted, and you decided to proceed with the deletion. Shannon