Who Uses Bookeo?

Bookeo is an online scheduling and reservation system for service providers, schools and tour companies.

What Is Bookeo?

No commissions on bookings, no consumer fees. Fixed plans from $39.95/month. A complete online booking system for tour and activity providers, escape rooms. Embed Bookeo widget into your website and Facebook page to accept online bookings and payments 24/7, with real time availability. Define special prices for seasons or groups. Customers can receive automatic email/txt confirmations, reminders and review requests. Manage staff and vehicles rosters.

Bookeo Details

Bookeo

http://www.bookeo.com

Founded 2010

Bookeo Software - 1

Bookeo pricing overview

See pricing plans

Bookeo does not have a free version but does offer a free trial. Bookeo paid version starts at US$14.95/month.


Starting Price

US$14.95/month See pricing details

Pricing Details

No consumer fees. No commissions.

Free Version

No

Free Trial

Bookeo deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)

Training

  • Live Online
  • Documentation

Bookeo Features

  • API
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Management
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Call Reminders
  • Class Scheduling
  • Confirmation/Reminders
  • Contact Database
  • Contact Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Templates
  • Data Import/Export
  • Electronic Payments
  • Email Alerts
  • Email Invitations & Reminders
  • Email Management
  • Event Calendar
  • HIPAA Compliant
  • Live Chat
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Payment Reminders
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Rescheduling
  • SMS Marketing
  • SMS Messaging
  • SMS Reminders
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Surveys & Feedback
  • Third Party Integrations
  • Website Integration

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  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
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  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Employee Management
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  • Event Scheduling
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  • Sales Reports
  • Scheduling
  • Search/Filter
  • Social Media Integration
  • Team Calendars
  • Third Party Integrations
  • Website Integration

View full list of Tattoo Studio Software

  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Booking Management
  • CRM
  • Calendar Management
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Credit Card Processing
  • Customer Database
  • Customisable Branding
  • Customisable Reports
  • Data Import/Export
  • Discount Management
  • Document Management
  • Electronic Payments
  • GDS/OTA Integration
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Language
  • Online Booking
  • Package Creation
  • Payment Processing
  • Price / Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • Resource Management
  • Search/Filter
  • Social Media Integration
  • Supplier Management
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

View full list of Tour Operator Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Management
  • Client Portal
  • Credit Card Management
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Inventory Management
  • Membership Management
  • Multi-Location
  • Online Booking
  • Online Payments
  • Point of Sale (POS)
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Registration Management
  • Reminders
  • Reporting & Statistics
  • Reservations Management
  • SMS Messaging
  • Social Media Integration
  • Staff Management
  • Third Party Integrations
  • Website Integration

View full list of Yoga Studio Software

Bookeo Alternatives

More Bookeo alternatives

Bookeo Reviews for UK Users

Read all 80 reviews

Average score

Overall
4.3
Ease of Use
4.2
Customer Service
4.4
Features
4.3
Value for Money
4.3

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Ani P.
Ani P.
Pain Relief Specialist
Health, Wellness & Fitness, Self Employed
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 05/10/2021

"No Shows Pay"

Comments: I really like it, great customer service

Pros: Interface, I can set up categories that are easy for my clients to pick exactly what they need instead of going through all of the services.

Cons: Since I'm on $14.99 a month plan I have some restrictions to picking if I want one service to put a credit card info to book an appointment and the other one to just book without a CC. I have to pick one.

Alternatives Considered: Calendly and Genbook

Reasons for Choosing Bookeo: Mainly because my clients didn't like that they had to go through all the services to pick the one they need.

Switched From: Acuity Scheduling

Reasons for Switching to Bookeo: Really liked how it looked for my clients

Vendor Response

by Bookeo on 06/10/2021

Hi Ani,
Thank you for posting this amazing review! We are happy to hear that you and your customers are loving Bookeo.
If there's ever anything we can help with, please don't hesitate to reach out! We're always available.
Thank you
Shannon

  • Reviewer Source 
  • Reviewed on 05/10/2021
Cédric A.
Director
Alternative Medicine, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/09/2020

"Best software until, Vest value, Best Support"

Comments: SIMPLE, cheap, best support, Bookeo is really a software I love to use. I like the fact the Team wants to keep a light and simple line, which is really the way.

Pros: Bookeo, really guys I love you, best product, best support ! They are always quick to reply and help you find a solution.

Cons: Some options in the display could be improve like for the courses, Email automatization for teachers, some API.

Alternatives Considered: Eversports Manager

Reasons for Choosing Bookeo: Too crazy expensive and you don't need 90% of the features. Mindbody also does not respect privacy and market competitors to your own clients. Bad support, you are only "a number".

Switched From: Mindbody

Reasons for Switching to Bookeo: Less expensive, simple, and honest MONTHLY Fee that you can stop any time. Most of competitors contract you and you can't go out of the product before 1 year or else (contract because they know their product if not good !). I feel free with bookeo !

Vendor Response

by Bookeo on 15/09/2020

Cedric, thank you for the great review!
Please do not hesitate to contact us if you ever need help with your Bookeo account.

Shannon

  • Reviewer Source 
  • Reviewed on 14/09/2020
Christine W.
Account Manager
Real Estate, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    2/10
  • Reviewer Source 
  • Reviewed on 24/03/2021

"Very basic and no desire to improve"

Comments: I thought it was going to solve problems, but it created a lot of new problems. We are actively looking for an alternative, but there are very few booking systems that do what we need.

Pros: The ability for clients to book and choose whether to pay now, or pay via invoice was the reason we chose Bookeo, alongside the Xero integration

Cons: You can only send a booking confirmation to ONE person - not a team of people. It doesn't integrate well with Zoom. It doesn't allow you to see what was sent to a customer. The support team are not remotely interested in raising improvement requests for their software. Support is average at best.

Vendor Response

by Bookeo on 30/03/2021

Hi Christine,

Thank you for taking the time to leave a review.

I read all the support requests you sent us and the timely replies from our support team. Please note that:

- Bookeo sends the booking confirmation email only to the customer making the booking and not to all the participants. This feature works in a similar way for all the other booking systems. However, please note that you can use our API to send a booking confirmation email to participants. Unlike other booking systems, we do not charge additional fees to use the API.

- The Zoom integration has successfully been used by many customers during the Covid-19 pandemic. It seems that you would like to send a Zoom link for non-confirmed bookings. As our technicians explained, the zoom link is only sent once the booking is confirmed. Again, this feature works in a similar way for all the other booking systems.

Shannon

  • Reviewer Source 
  • Reviewed on 24/03/2021
Sherry H.
Owner
Entertainment, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 14/07/2021

"Soooo glad I switched!"

Pros: Its reasonable priced and they are VERY on top of customer service. Dont be detered by their email based service. I have needed their help many many times and they always get back to me right away.
Sherry
Escape this boise

Cons: Honestly, so far nothing and Ive been using it for a year.

Vendor Response

by Bookeo on 02/08/2021

Hi Sherry,

Thank you for your review and for choosing Bookeo. It's great to read that you are happy with our low, fixed monthly fee and that you appreciate not being charged commissions or consumer fees.

Please do not hesitate to contact us if you need any assistance.

Thanks again
Shannon

  • Reviewer Source 
  • Reviewed on 14/07/2021
Vanessa W.
Onboarding manager
Computer & Network Security, 11-50 Employees
Used the Software for: Free Trial
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    7/10
  • Reviewer Source 
  • Reviewed on 31/08/2020

"Not created for National business (NOT timezone friendly)"

Comments: Email support seemed fast at first but got slower when I had an emergency (custom fields disappearing/errors). I liked the ease of use and unlimited custom fields, having both a booking and customer info in one system.

Pros: It makes setting up group classes very easy and you can have custom questions for each customer and/or specific classes.

Cons: No way to auto-populate timezones which caused much confusion for customers and missed classes. Integration with Google calendar but not customizable, doesn't allow for Google calendar notifications. Custom fields errored so I couldn't make necessary fields required, fields disappeared over a weekend, booking fields didn't show for the customer. Doesn't feel like a reliable fit. No custom developement available. If it doesn't fit everything you want right now, this is not the product for you.

Alternatives Considered: Calendly, SurveyMonkey and Google Forms

Reasons for Switching to Bookeo: I haven't made my decision yet. For our sister company it will be a big NO due to the timezone issue. Not sure if I will get restored confidence in my custom and required fields not disappearing out of no where to continue using this product. It doesn't seem reliable right now but I will give the benefit of the doubt if this was just a one time occurence.

Vendor Response

by Bookeo on 15/09/2020

Thank you for your review, Vanessa.

Bookeo does not currently offer the feature to convert appointments into your customers' timezone, however, it can show the timezone of the booked appointment.

As for the custom fields issue, please check your inbox. Our technicians checked your account logs and explained that you explicitly deleted those fields from your account settings on August 28. When you deleted the fields, the system showed you a message informing you that all data related to those fields was going to be deleted, and you decided to proceed with the deletion.

Shannon

  • Reviewer Source 
  • Reviewed on 31/08/2020