---
description: Discover the benefits and disadvantages of Cyft.ai.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Cyft.ai Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Writing Assistant Software](/directory/33495/ai-writing-assistant/software) > [Cyft.ai](/software/1172783/Cyft-ai)

# Cyft.ai

Canonical: https://www.capterra.co.uk/software/1172783/Cyft-ai

> Cloud-based MSP service desk tool that captures call audio and screen activity to auto-write time entries, notes, and status updates.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Cyft.ai?

MSPs with 25 to 200 technicians, including those in managed IT services, healthcare IT (HIPAA-covered environments), and defense contractor IT support (CMMC/CUI environments).

## About the vendor

- **Company**: Cyft.ai
- **Location**: Hopkins, US
- **Founded**: 2023

## Commercial Context

- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Available Countries**: United States

## Support Options

- FAQs/Forum

## Category

- [AI Writing Assistant Software](https://www.capterra.co.uk/directory/33495/ai-writing-assistant/software)

## Alternatives

1. [Zoom Workplace](https://www.capterra.co.uk/software/144037/zoom-video-conferencing) — 4.6/5 (14682 reviews)
2. [Canva](https://www.capterra.co.uk/software/168956/canva) — 4.7/5 (13450 reviews)
3. [Grammarly](https://www.capterra.co.uk/software/170306/grammarly-business) — 4.7/5 (7224 reviews)
4. [ClickUp](https://www.capterra.co.uk/software/158833/clickup) — 4.6/5 (4631 reviews)
5. [Vagaro](https://www.capterra.co.uk/software/153752/vagaro) — 4.7/5 (3658 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1172783/Cyft-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10120273/Cyft-ai/> |
| en-AE | <https://www.capterra.ae/software/1172783/Cyft-ai> |
| en-AU | <https://www.capterra.com.au/software/1172783/Cyft-ai> |
| en-CA | <https://www.capterra.ca/software/1172783/Cyft-ai> |
| en-GB | <https://www.capterra.co.uk/software/1172783/Cyft-ai> |
| en-IE | <https://www.capterra.ie/software/1172783/Cyft-ai> |
| en-IL | <https://www.capterra.co.il/software/1172783/Cyft-ai> |
| en-IN | <https://www.capterra.in/software/1172783/Cyft-ai> |
| en-NZ | <https://www.capterra.co.nz/software/1172783/Cyft-ai> |
| en-SG | <https://www.capterra.com.sg/software/1172783/Cyft-ai> |
| en-ZA | <https://www.capterra.co.za/software/1172783/Cyft-ai> |

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