15 years helping British businesses
choose better software

What is Trash Flow?

Over 1,000 Waste Handling businesses use Trash Flow every day. Trash Flow is the leading software solution for Residential, Commercial, Roll-Off, and Landfill operations. Modular design allows you to choose the features that fit your needs, including Billing, Routing, Dispatching, In-Truck Mobile Apps, Container Tracking, Scale House Management, Electronic Billing and much more. 90 days of Free Training and Support plus a 60-Day Money-Back Satisfaction Guarantee.

Who Uses Trash Flow?

Waste Handling Businesses and Municipalities that provide residential, commercial, or industrial waste collection services or operate landfills, transfer stations, or recycling centers use Trash Flow.

Trash Flow Software - 1
Trash Flow Software - 2

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Reviews of Trash Flow

Average score

Overall
5.0
Ease of Use
4.8
Customer Service
5.0
Features
4.7
Value for Money
5.0

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
96%
4
4%
Ted
Owner in US
Verified LinkedIn User
Used the Software for: 2+ years
Reviewer Source

Great product, great support

5.0 7 years ago

Pros:

Ease of use. MySQL database. Top notch support, always helpful, they know their product, have a quick response time, and are available 24/7. Flexibility that we can adapt to the way we work. Clean data exports to Excel.

Cons:

My only con is that while you can do multiple businesses/sites in a single database, there is no access control between the sites that would allow a user to to just see sites that the user was assigned to. We run a separate database for each site as a work around, but it requires the users to have multiple instances to Trashflow running to work in multiple sites.

DENISE
Secretary in US
Environmental Services, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

They thought of EVERYTHING!

5.0 6 years ago

Pros:

This program is seriously a life saver! It meets all of your needs and then some! From billing to routing and everything in between, Trash Flow can provide that for you. The program is so easy to use and if you ever need any help, just give them a call and they are more than happy to help with anything you may need! The customer service is ASTOUNDING! They are so patient and go above and beyond the call of duty! My business took a 16 hour trip to their office for training and it is more than worth the expense! We cannot thank them enough for everything that they have done for us as well as how much this program has helped organize and grow our business!

Cons:

Absolutely nothing! It is so easy to use and if there is a need that you have that it doesn't fill, they are more than happy to create that for you!

Stacey
Customer Service Representative/Dispatcher in US
Utilities, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Great value! Very user friendly, and wonderful tech support team!

4.0 6 years ago

Comments: Ease of use in the day to day operation of our business. It covers everything from billing to dispatching of trucks!

Pros:

The soft ware is very user friendly. Both the main module as well as tablet software is simplified and easy to use. You couldn't ask for better tech support. They really are patient, responsive and solution oriented. They are very personable, have great follow through as well as thorough knowledge of the product. The folks at this company also listen and use feedback from their customers to tailor future programming to applicable needs of the user.

Cons:

I would like to see some features on the software be more automated. For example I would like to see the routes automatically upload each day, instead of having to manually upload, as well as picking up of web payments.

Fran
Owner in US
Transportation/Trucking/Railroad, 2–10 Employees
Used the Software for: 2+ years
Reviewer Source

Great company to work with!

5.0 4 years ago

Comments: The program works great for customer management, billing & routing. We have always had great response from their support department when needed.

Pros:

You can tailor modules to the needs of your business & grow the program as your business grows. Easy customer management, billing, routing features.

Cons:

I struggle with deciphering some of the reports. It would be nice to be able to choose the invoices that you want to print/send. It would also be nice to be able to see the specifics of a note & service dates covered on the history screen without printing a copy of the invoice.

ASHLEY
Director of Finance in US
Transportation/Trucking/Railroad, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Trash Flow Review

5.0 8 months ago

Comments: The program user user-friendly and help is only a phone call away (with a live person in the USA). They are more than happy to help with anything you may need. The customer service is ASTOUNDING. The training is EPIC. I sold software solutions for years and Trash Flow has all the bases covered from customer service to product to delivery to user experience!

Pros:

Trash Flow training and support team, ease of use, functionality.

Cons:

I don't have many cons. I think the route optimization software could be improved.