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What is PracticeSuite?

PracticeSuite's medical practice management software is built with a foundational understanding of how practices operate and what enables them to boost profitability. Our software is customizable and scalable to your specific needs, allowing you to pay only for what you use. We offer features such as resource-based patient scheduling so you can easily schedule across multiple providers and locations, automated eligibility checks to save time and reduce billing surprises, efficient charge entry from an integrated EHR or our user-friendly interface, charge validation to reduce claim denials, and a Claims Dashboard that allows you to easily fix rejected claims. And all of this is backed by our personalized and responsive customer support. To take your practice to the next level of efficiency, check out PracticeSuite's full line of software solutions including our EMR, telehealth, patient engagement, and revenue cycle management.

Who Uses PracticeSuite?

Medical billing companies, physician practices, clinical facilities, telehealth providers, and revenue cycle management services.

PracticeSuite Software - PracticeSuite centralized patient screen
PracticeSuite Software - PracticeSuite resource-based patient scheduling allows users to easily schedule across multiple providers and locations
PracticeSuite Software - PracticeSuite interactive performance dashboards keep users on track
PracticeSuite Software - PracticeSuite comprehensive reporting

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Reviews of PracticeSuite

Average score

Overall
4.0
Ease of Use
4.0
Customer Service
4.3
Features
3.9
Value for Money
4.1

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Kelly
Medical Billing Company in US
Hospital & Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Great Program

5.0 4 months ago

Comments: My overall experience is great. I recommend Practice Suite to offices that are looking for a PM system. Our billing company doesn't purchase PM software. We always use the software our clients are using.

Pros:

We love the reports in Practice Suite as well as the user friendly platform. We are able to upload paper eobs to payments and working rejections and denials are easy too.

Cons:

It would probably be the EHR because so many providers like other ehrs and they get connected to Practice Suite for the billing side. I also wish there was a way to attach medical records to a claim for worker's comp. We use another PM system that allows us to attach medical records and send electronically. It's a very nice feature.

Asma
Founder in US
Hospital & Health Care, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source
Source: SoftwareAdvice

Alternatives Considered:

Overall Great Experience

5.0 3 years ago

Pros:

Right from the beginning the practicsuite stood out with its interface ease to use and layout. Customer service and onboarding has been amazing experience. Highly recommend

Cons:

Sometime too many steps for each thing but I understand this also gives more options in the long run to do things.

Sierra
Owner-SLP in US
Medical Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Customizable

3.0 last month New

Comments: Pretty good customer service overall, I got good advice from them and they spent many hours assisting with my template creation.

Pros:

Fully customizable eval and soap templates. Easy to take payments.

Cons:

Not streamlined or created for SLPs. Cost if you have many employees/contractors.

Caitlin
Office Manager in US
Mental Health Care, 11–50 Employees
Used the Software for: 2+ years
Reviewer Source

Great service

4.0 4 months ago

Comments: They have been wonderful. The positives outweigh the negatives. If we ever have questions on something they answer that day and that is huge in the medical field to keep the practice up and running.

Pros:

The communication from PracticeSuite. They answer questions quickly and work hard to fix any issue that comes up.

Cons:

It can be very complex when working in billing.

Rosie
Administration in UK
Human Resources, 11–50 Employees
Used the Software for: Free Trial
Reviewer Source

PracticeSuite the way forward?

4.0 last month New

Comments: I didn’t have a good nor bad experience. It was overall good but I think the company itself needs to work on its AI a little better.

Pros:

I like how it gives you options for your medical bills, easy to find records. The help team are so helpful and very pleasant.

Cons:

I don’t like how it is using AI, I know that this is the new thing and the way forward but I just don’t think it’s all there with PracticeSuite.

PracticeSuite Response

3 weeks ago

Thank you for sharing your experience with PracticeSuite! We're glad to hear that you find our platform easy to use and that our support team has been helpful and pleasant. Your feedback on AI is valuable, and we understand that AI in healthcare technology is evolving. At PracticeSuite, we continuously refine our AI capabilities to enhance accuracy, efficiency, and overall user experience. Our latest advancements focus on streamlining workflows and reducing administrative burdens, and we're committed to ongoing improvements based on user input. If you're interested in learning more about how we're enhancing our AI, check out our latest updates at https://practicesuite.com/practicesuite-announces-the-launch-of-artificial-intelligence-ai-capabilities-into-its-cloud-platform/. If you ever have specific suggestions or need assistance, we'd love to hear from you. Thank you for being a part of the PracticeSuite community!