15 years helping British businesses
choose better software

What is Ascentis?

Start Anywhere. Add Anytime. Ascentis industry-leading a-la carte full suite human capital management (HCM) technology platform and workforce management solutions are supported by an ongoing commitment to delivering an unsurpassed client experience. Ascentis technology modules work independently or together to meet the needs of each client, wherever they are in the HCM journey.

Who Uses Ascentis?

Target companies have from 100 - 2,500, U.S.-based employees, with emphasis in manufacturing, healthcare, business services and staffing. Ascentis also has a broker administrator program.

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Reviews of Ascentis

Average score

Overall
4.2
Ease of Use
4.0
Customer Service
3.9
Features
4.1
Value for Money
3.9

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
Verified LinkedIn User
Graphic Design, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

User friendly time coding and clock in/out

5.0 last year

Comments: Overall this is a super easy performance review, time coding and tracking and PTO interface. I’ve also successfully done training within the platform for HR.

Pros:

I love the one button punch in/out as well as easy time tracking for PTO and my timesheet.

Cons:

You may need initial training to use time coding settings/categories. Easy to use once you get the hang of your project codes.

Frank
Finance Manager in US
Medical Practice, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

If support is important to you, go with Ascentis

4.0 3 years ago

Comments: Overall, our experience with Ascentis has been positive. We saved a little bit of money, gained the support we needed, were able to streamline the close of payroll periods, and can process payroll much quicker.

Pros:

The best part about Ascentis is their support, hands down. It is very rare that we have to wait more than 1 or 2 business days to get an issue resolved or an answer to a question. If it is an urgent matter, they are on it immediately. In addition, we get a dedicated Account Manager that is very responsive and helpful. Even when our account managers have changed, they are always brought up to speed and haven't dropped a ball yet.

Cons:

The modules are somewhat segmented. We log into one application for payroll, another application for HR, and another application for timekeeping. They are working toward getting everything centralized and web-based, but they aren't quite there yet.

Joanie
HR Director in US
Nonprofit Organization Management, 51–200 Employees
Used the Software for: 1+ year
Reviewer Source

Not a good product

1.0 2 years ago

Comments: Not good at all. Implementation was never complete, the system was outdated. The customer service was non-existent. It was not cost-affordable for the lack of services provided and we had to sign a contract.

Pros:

The only thing that seemed to work with Ascentis was the timekeeping. However, it did not bridge to our payroll system causing us to manually enter any non-productive time into payroll every other week

Cons:

The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.

Noelia
Human Resources Manager in US
Transportation/Trucking/Railroad, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Alternatives Considered:

Human Resources Manager

4.0 last year

Comments: I love it.

Pros:

Everything in one location and the security measures to make sure your documentation is safe.

Cons:

To be honest nothing really, the user friendly portal is vital.

palesa
HR assistant in South Africa
Construction, 51–200 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Ascentis solid programming software

4.0 3 years ago

Comments: outstanding by far.

Pros:

Ascentis has been easy to understand in the set-up interaction and backing has been extremely useful with any inquiries we have. This is our first HRIS, and it is so ideal to have all representative data in one area. The framework has been not difficult to make refreshes in.

Cons:

The most difficult thing for us is getting Tax questions replied when required as the assessment division isn't however effectively open as they may be in another city, which is a few hour time distinction for us and you need to email them with any inquiries to find a solution.