AccuLynx

AccuLynx

by Exact Logix

Who Uses AccuLynx?

Residential and commercial roofing companies; insurance restoration contractors

What Is AccuLynx?

AccuLynx is the roofing industry's most trusted software application designed to help contractors manage and grow their business. It's packed with powerful features and easy-to-use tools that help streamline a roofing company's processes, grow their profits and provide superior customer service. With AccuLynx, roofing contractors can manage every aspect of their business from a single application.

AccuLynx Details

Exact Logix

http://www.acculynx.com/

Founded 2008

AccuLynx Pricing Overview

AccuLynx does not have a free version and does not offer a free trial. See additional pricing details for AccuLynx below.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

AccuLynx Features

Construction CRM Software
Client Tracking
Contract Management
Forecasting
Project Management
Quotes/Proposals
Sales Pipeline Management
Scheduling
Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Aerial Measurement
Billing & Invoicing
Checklists & Inspections
Commercial / Industrial
Dispatch Management
Lead Management
Photo Capture
Quotes / Estimates
Scheduling
Work Order Management

AccuLynx Reviews

Showing 5 of 290 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.6/5
Features
4.2/5
Value for Money
4.2/5
Andy P.
General Manager
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/07/2019

"Solid CRM"

Pros: Functionality
Ordering
Estimates
Tracking of customers

Cons: Inability to add pictures/ reports to contract worksheet

  • Reviewer Source 
  • Reviewed on 31/07/2019
Stan R.
Owner
Construction, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    4/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 12/10/2018

"Review of Acculynx."

Comments: it's 85% of what we want. We want it to go to 95% so hopefully you listen to users suggestions.

Pros: It is fairly intuitive for newbees and easy to follow through the job progress. All of the features are good especially in the products catalog except when we want to have options like instead of " pieces" we would like to translate to "SQ" so that we order 12 sq instead of 12 sheets of plywood. This is a huge profit and yes the sales guy needs to pay attention and do the math but the option to switch to SQ would have saves our ass.

Cons: It would be nice to have the pricing automated like it did before Allied sold out. The other desire would be to have a place in the products catalog where we could pre-determine what was coming directly from our stock in the shop so that there would be 2 orders: 1 for supplier for delivery and 1 for the shop guys to load for the job. This would eliminate a ton of time and effort by office staff and shop guys from running around the yard. I also think that when this new reports program comes out it doesn't continually increase our costs every time there is an "improvement" in the program.

  • Reviewer Source 
  • Reviewed on 12/10/2018
Harlan E.
Director of Operations
Construction, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
    4/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 23/02/2020

"Perfect for the roofing contractor"

Comments: WE moved from Marketsharp software to Acculynx and could not be happier. Besides it is less expensive and does more!

Pros: Acculynx allows us to follow the roofing process from lead to prospect to sale to invoice to completion. It makes it very easy to share customer data incuding documents, pictures and videos !

Cons: There are some aeas that would be better if we were allowed to customize the process and software a bit .

  • Reviewer Source 
  • Reviewed on 23/02/2020
Haley N.
Business Development
Construction, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 03/12/2019

"This software is amazing"

Comments: I used Acculynx daily for many years. I believe Acculynx's product development team truly listens to the feedback of their customers. Their support staff was amazing and I was always able to speak to someone when I wanted to. Sometimes I would call and ask "can I do this on Acculynx?" and they usually walked me through how to pull whatever information I wanted from them. This software is a true project management software, but can be used somewhat as a CRM.

Pros: After Acculynx overhauled their reporting feature at the end of 2017 (I think?) everything changed for me. Their custom reporting was incredible. The amount of programs they could integrate with was incredible. Acculynx was a complete 10/10 for me.

Cons: When using Acculynx, there were a few features I wish were a little more customize-able as far as field within a contract/registrant/lead. I also think the addition of a mass mail/CRM feature would truly set them over the edge to excellence.

Vendor Response

by Exact Logix on 04/12/2019

Thank you so much for sharing your review Haley. We appreciate you being a customer!

  • Reviewer Source 
  • Reviewed on 03/12/2019
Caleb J.
Estimating Coordinator / IT
Construction, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/04/2017

"Becoming a slick system but also is less customizable every year"

Comments: It's a good program if you only price on a markup basis and if you have very little labor line items and are in the US.

Pros: Can access anywhere.
Clean and visually easy to find the information you need on a screen (compared to many other programs)
Now able to control how measurement numbers are used to generate material and labor quantities. (used to be a limited feature)
Eagle views can be imported directly into estimates and orders.
Estimates can transfer directly to orders.
Some control of file workflow
Some ability to group multiple jobs under one homeowner.
Can create estimate off of mobile device.
If you are a US company there is integration available with Major suppliers.
Support is quick to get to problems.

Cons: The longer we stay with the program the less control we have over the way estimates, orders, and jobs are handled.
New updates have made having a standard price list practically impossible within the program. By this I mean they are pushing for all quotes to be based on cost and Margin. This causes problems when there are agreed or dictated rates for work with insurance companies and contractors. Some manual over-ride of cost to state the preferred charge per unit is available but this causes job cost breakdown further down the line with the order process.
Emails directly from the program are possible but are unreliable. Easily one third of the recipients will have the acculynx email end up in a spam filter and quotes are easily missed until an owner adds us to a safe list. This problem doesn't exist when emailing from our regular gmail. Any change in email subject line while replying will cause the email to be lost by acculynx.
Despite being able to indicate who the primary owner and the sales owner are on a job, generating a sales report allocates all sales to the person listed as the sales owner. Should you have a production manager who would take on the job as primary owner the sales rep will no longer show this job as credited towards their sales. Effectively making either the sales or primary owner categories useless and sales reports inaccurate.
Recent program changes have removed the ability to have labor and material applied to one item. They must now be show separate. Their assumption is that only one or two labor items will be used for a roofing job, siding job, etc. If you have labor rates for underlayments, accessories, flashings it becomes cumbersome to always ensure these items are added to every estimate and results in an overly wordy estimate.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/04/2017