AccuLynx

AccuLynx

by Exact Logix

Who Uses AccuLynx?

Residential and commercial roofing companies; insurance restoration contractors

What Is AccuLynx?

AccuLynx is the first & only all-in-one roofing business management software designed to empower roofing contractors to streamline their work and grow their business. Packed with powerful project management and collaboration features, it provides all the tools roofers need to effectively manage every aspect of the job, resulting in higher profits & happier customers. AccuLynx is developed & supported in the USA, with in-house dedicated customer success resources.

AccuLynx Details

Exact Logix

http://www.acculynx.com/

Founded 2008

AccuLynx Pricing Overview

AccuLynx does not have a free version and does not offer a free trial.

Free Version

No

Free Trial

No

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

In Person

Live Online

Webinars

Documentation

Support

Business Hours

Online

AccuLynx Features

Construction CRM Software
Client Tracking
Contract Management
Forecasting
Project Management
Quotes/Proposals
Sales Pipeline Management
Scheduling
Accounting Integration
Budget Tracking/Job Costing
CRM
Change Orders
Commercial
Contract Management
Contractors
Equipment Tracking
Estimating
Incident Reporting
Mobile Access
Offline Access
RFI & Submittals
Residential
Subcontractor Management
Aerial Measurement
Billing & Invoicing
CRM
Checklists & Inspections
Commercial
Dispatch Management
Photo Capture
Quotes/Estimates
Scheduling
Work Order Management

AccuLynx Reviews for UK Users

Showing 5 of 343 reviews

Overall
4.5/5
Ease of Use
4.4/5
Customer Service
4.6/5
Features
4.2/5
Value for Money
4.2/5
Andy P.
General Manager
Construction, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 31/07/2019

"Solid CRM"

Pros: Functionality
Ordering
Estimates
Tracking of customers

Cons: Inability to add pictures/ reports to contract worksheet

  • Reviewer Source 
  • Reviewed on 31/07/2019
Brett M.
Sales Manager
Construction, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/05/2020

"Summary of Acculynx, 1 month in"

Comments: Production and work flow is becoming more fluid with Acculynx.

Pros: I like being able to view a file in its entirety. In addition, being able to upload docs, pics, etc while at the job site. I am still navigating through all of the options available. And the customer support from [SENSITIVE CONTENT HIDDEN] scheduled training's to being able to reach support from the dashboard is huge for me. I am NOT tech savvy.

Cons: A few issues I was having include: photos would rotate and condense when I attempted to draw on them, only able to create 1 estimate in the system (will be addressing with [SENSITIVE CONTENT HIDDEN] on next training) , and I would really like for the calendar / events to have the availability to scroll down (currently I have to shrink screen to 68% to see the save box) and this is also true when I submitted the idea through Acculynx, that window did not allow for scrolling.

  • Reviewer Source 
  • Reviewed on 26/05/2020
Caleb J.
Estimating Coordinator / IT
Construction, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    3/5
  • Features & Functionality
    3/5
  • Customer Support
    4/5
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/04/2017

"Becoming a slick system but also is less customizable every year"

Comments: It's a good program if you only price on a markup basis and if you have very little labor line items and are in the US.

Pros: Can access anywhere.
Clean and visually easy to find the information you need on a screen (compared to many other programs)
Now able to control how measurement numbers are used to generate material and labor quantities. (used to be a limited feature)
Eagle views can be imported directly into estimates and orders.
Estimates can transfer directly to orders.
Some control of file workflow
Some ability to group multiple jobs under one homeowner.
Can create estimate off of mobile device.
If you are a US company there is integration available with Major suppliers.
Support is quick to get to problems.

Cons: The longer we stay with the program the less control we have over the way estimates, orders, and jobs are handled.
New updates have made having a standard price list practically impossible within the program. By this I mean they are pushing for all quotes to be based on cost and Margin. This causes problems when there are agreed or dictated rates for work with insurance companies and contractors. Some manual over-ride of cost to state the preferred charge per unit is available but this causes job cost breakdown further down the line with the order process.
Emails directly from the program are possible but are unreliable. Easily one third of the recipients will have the acculynx email end up in a spam filter and quotes are easily missed until an owner adds us to a safe list. This problem doesn't exist when emailing from our regular gmail. Any change in email subject line while replying will cause the email to be lost by acculynx.
Despite being able to indicate who the primary owner and the sales owner are on a job, generating a sales report allocates all sales to the person listed as the sales owner. Should you have a production manager who would take on the job as primary owner the sales rep will no longer show this job as credited towards their sales. Effectively making either the sales or primary owner categories useless and sales reports inaccurate.
Recent program changes have removed the ability to have labor and material applied to one item. They must now be show separate. Their assumption is that only one or two labor items will be used for a roofing job, siding job, etc. If you have labor rates for underlayments, accessories, flashings it becomes cumbersome to always ensure these items are added to every estimate and results in an overly wordy estimate.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 19/04/2017
Tabitha A.
Manager
Construction, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 28/05/2020

"Easy to use!"

Comments: We loved the helpful team. They were available to answer all of our questions.

Pros: This software was very easy to set up, the training was very helpful. We love that it offers numerous features that we have been looking for and it syncs well with other apps!

Cons: pictures duplicate onto your phone when using the app.Other than that no other issues.

  • Reviewer Source 
  • Reviewed on 28/05/2020
Leanne S.
Company Admin
Construction, 2-10 Employees
Used the Software for: 6-12 months
  • Overall Rating
    5/5
  • Ease of Use
    4/5
  • Features & Functionality
    4/5
  • Customer Support
    4/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 02/07/2019

"Great Software but Still Missing a Few Key Features"

Comments: Overall, Acculynx has made a huge difference to our roofing company. We are able to more easily track our success with leads and keep everything organized. Even though there are still some features we would like to see, we are overall quite happy with it.

Pros: We love the lead pipeline and the ability to track exactly what is happening with a lead at any given point in time. It's super nice that all files and photos can be stored in Acculynx for each job. This helps us stay organized!

Cons: Acculynx is still missing a few features. For example: The calendar on Acculynx doesn't sync with the job files. You can't create an appointment w/a customer directly from the pipeline (after it's been entered as a lead--I know it can be entered when being added as a new lead). Even though the calendar does allow us to enter a job into it, the notes on the calendar don't go to the customer's file. This could cause problems if that info isn't transferred. In addition, the app doesn't give users access to the calendar. Since we use the calendar so much, this would be incredibly helpful. In addition: It would be nice if there was a dedicated field for referrals. We like to credit customers who give us referrals, and a fillable field for this would be great!

  • Reviewer Source 
  • Reviewed on 02/07/2019