by Patriot Software4.8 / 5 1,152 reviews
Who Uses This Software?
We serve American small businesses with 1-100 employees, as well as accountants who offer payroll services in their practice for their clients.
Average Ratings1,152 reviews
- Overall 4.8 / 5
- Ease of Use 4.7 / 5
- Customer Service 4.8 / 5
- Features 4.7 / 5
- Value for Money 4.8 / 5
- Starting Price US$10.00/month
- Pricing Details Basic Payroll base price $10/mo + $4 per employee
- Free Version No
- Free Trial Yes
Cloud, SaaS, Web
- Patriot Software
- Founded 2002
About Patriot Payroll
Patriot Software offers online payroll to save you time and money. Made for USA small business owners with 1-100 employees. Choose the payroll option right for you:
Basic Payroll - base price $10/mo. + $4 per employee.
Full Service Payroll - Base price $30/mo + $4 per employee. You run payroll, but let us handle the payroll tax filings.
Free direct deposit, or print paychecks.
Patriot Payroll Features
- 401(k) Tracking
- Benefits Management
- Check Printing
- Direct Deposit
- Payroll Outsourcing
- Payroll Reporting
- Self Service Portal
- Tax Compliance
- Vacation/Leave Tracking
- W-2/1099 Preparation
- Wage Garnishment
Patriot Payroll Most Helpful Reviews
Reviewed on 18/11/2019
Comments: Customer Service is great . It's not always intuitive with where to find things, but over the year + we've used it they've made a few great improvments (like multi hour wages, and pto tracking).
Pros: We use Patriot Software in a wide variety of industries (restaurant, retail, day care, and more). I love how I can set it up for a client, and show them briefly how to run their own payroll. Very easy for simply payrolls.
Cons: My biggest pet peeve is the inflexibility of making tax adjustments. For Example: a restaurant where they pay out tips each night means that a check would be for sever hours only, usually about $40 for the week. The tips justify enough taxes that they end up with a negative paycheck. In any other system I can manually adjust the taxes held to get the check to zero or close. (the server ends up owing money at the end of the year). With PS, I have to come up with other options for getting the paycheck to zero (like getting the business to cover the taxes in the meantime).
Reviewed on 16/02/2018
Patriot Payroll has great customer service and is easy to use!!
Comments: This is a very user-friendly and inexpensive way to get payroll done. This software has saved our company a lot of time and money. I would recommend this product to small and medium-size companies.
Pros: The customer support is very effective and made Implementation process very smooth. The process for logging employee hours and applying deductions are very easy to understand and straightforward. This product has a very user-friendly UI that is clean and very intuitive, this makes reporting very flexible. This is a cost effective solution for small companies as long as you do not need extensive job costing integration into an accounting system.
Cons: The direct deposit functionality is very restrictive at times and they require that the payroll is processed by Monday for it to be distributed to the employee's account on Friday. Patriot Payroll does use ADP as a third party to do the direct deposits. This doesn't really work well with our paperless environment. After you have entered hours you can not go back and correct any mistakes you may have made on a payroll deduction. This is frustrating at times. You have to delete the entire payroll, edit the deduction and then re-enter the payroll. This makes the software feel very clunky, an alternative would be to approve the payroll void the incorrect check and then re-run another payroll.
by Michele on 20/02/2018
Tony, as of December 2018, we no longer use a third party to manage direct deposit. Everything is seamless and in our software. Did you know that if you are paying your employees by direct deposit, and have set them up with the free employee portal, no printing is necessary on your end? Employees can log in to their employee portal and download paystubs from their if needed, making your payroll paperless. :)
Reviewed on 04/09/2019
Bang for your buck!
Comments: I had tried ADP and PAYCHEX before switching to Patriot. As a sole proprietor running a small business, I was not prepared to handle payroll taxes. ADP was so expensive, i felt. Paychex had me depend on a person to take my info and process it. That person was off one day when my payroll needed completed and i missed payroll! That didn't go over well. For the last few years we have used and fallen in love with the simplicity of Patriot. I input the numbers and it gives me a PDF to print onto my checks instantly. It's all I ever wanted.
1.) Its simple to use.
2.) Its cheap.
3.) Full featured but lets me print my own checks instantly.
Cons: I thought at first that Patriot was going to send out the Tax documents to my employees. But that wasnt the case. That was a bummer as i wasnt at first prepared. But it makes since that we should send them to know we meet our deadlines and have proof they were sent.
by Patriot Software on 06/09/2019
Neal, you've made our day! Thank you for spreading the word about Patriot!
Reviewed on 16/09/2019
Honest Patriot Payroll Review
Comments: This software has saved me a huge amount of money regarding payroll.
Pros: Cost was a big thing especially compared to other accounting software. It is easy to use.
Cons: I wish it was easier to calculate the PTO part.
by Patriot Software on 17/09/2019
Thank you for your terrific review. We wanted to let you know that in addition to the free manage time off feature, we also have time off accruals where you can set up "rules" so employees earn their PTO hours based on the number of hours worked. Please check out our help article on how to set those up,(https://www.patriotsoftware.com/payroll/training/help/setting-up-company-time-off-accrual-rules/) or chat or call us! We are here to help.
Reviewed on 06/07/2018
A low-cost Payroll service
Pros: It's one of the lower cost full-service payroll providers out there, and it has an attractive feel, and will appeal to business owners who are not full-time HR professionals. The dashboard is straightforward, decently uncluttered, and shows useful information at a glance, with the ability to quickly dive into more information as necessary. Running payroll is also relatively easy once everything is set up, and with full-service payroll, they will take care of all filings as well which is nice. The service is pay as you go, cancel anytime without penalty.
Cons: Running a payroll is a manual process, and when entering hours there doesn't seem to be a method for uploading a spreadsheet or any import process. For some businesses with many employees this would be tedious, unless you use their time tracking service as well (at an additional fee). They offer additional services, which may appeal to some businesses, such as accounting, but unfortunately they leave those menus intact regardless of if you have the product or not. The result was that as I learned the product, I often found myself on screens that unhelpfully said I don't have a subscription for this. In my opinion those options are cluttering up space, I don't need a constant reminder for a service I don't need. The only reason it is there is for gratuitous upsell, which doesn't help user experience. The biggest con for me, and the reason I ultimately chose another service, is the setup process. While I'd imagine it wasn't necessary difficult, it was overly complex, and involved printing documents, scanning, initialing, and steps other services don't require (or simplify) for setting up services such as Direct Deposit. Working with customer support felt like talking to a robot, not a human, who stood behind her curtain of company policies and couldn't engage in real conversation or sympathy for a frustrated customer. In 2018, we have enough robots to talk to, when we speak to a human they should really sound like one.