Who Uses OrderWise?

OrderWise is a modular, scalable solution that is built to serve businesses of all sizes, industries and sectors.

What Is OrderWise?

30 years established, OrderWise Business Management Software brings together your supply chain, order processing, stock management, financials and distribution processes into a single application held on a single database.

OrderWise can be scaled to meet the specific requirements of your business, allowing you to buy only the features you need and grow into the rest later. So whether you are a wholesaler, distributor, retailer, merchant, web trader or manufacturer, we have a solution for you.

OrderWise Details

Wise Software

http://www.orderwise.co.uk/

Founded 1991

OrderWise Software - Class-leading ERP Softwar
OrderWise Software - Comprehensive System
OrderWise Software - Stress-Free Stock Control
OrderWise Software - ERP & WMS Solution
OrderWise video
Play
OrderWise Software - Class-leading ERP Softwar - thumbnail
OrderWise Software - Comprehensive System - thumbnail
OrderWise Software - Stress-Free Stock Control - thumbnail
OrderWise Software - ERP & WMS Solution - thumbnail

OrderWise pricing overview

See pricing plans

OrderWise does not have a free version.


Starting Price

Not provided by vendor See pricing details

Pricing Details

Contact Wise Software for pricing details.

Free Version

No

OrderWise deployment and support

Support

  • Email/Help Desk
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Windows (Desktop)
  • Android (Mobile)

Training

  • In Person
  • Live Online
  • Documentation

OrderWise Features

  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bills of Material
  • CRM
  • Cost Tracking
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Distribution Management
  • Document Storage
  • Financial Management
  • Forecasting
  • Import/Export Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Processing
  • Order Tracking
  • Project Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Returns Management
  • Sales Forecasting
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

View full list of Distribution Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Bank Reconciliation
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Bills of Material
  • CRM
  • Contract/License Management
  • Customer Database
  • Customisable Reports
  • Distribution Management
  • Document Management
  • Enterprise Asset Management
  • Expense Tracking
  • Financial Analysis
  • Financial Management
  • Forecasting
  • General Ledger
  • HR Management
  • Integrated Business Operations
  • Inventory Management
  • Inventory Tracking
  • Invoice Management
  • Invoice Processing
  • Manufacturing Planning
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Payroll Management
  • Project Management
  • Projections
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Orders
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Supply Chain Management
  • Task Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Warehouse Management
  • Workflow Management

View full list of ERP Systems

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Printing
  • Barcode Recognition
  • Barcoding/RFID
  • Billing & Invoicing
  • Check-in/Check-out
  • Cost Tracking
  • Customer Database
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Forecasting
  • Inventory Auditing
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Item Management
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Processing
  • Order Tracking
  • Point of Sale (POS)
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • SKU/UPC Codes
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Serial Number Tracking
  • Shipping Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management

View full list of Inventory Control Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Billing & Invoicing
  • Cost Tracking
  • Customer Database
  • Customisable Reports
  • Data Synchronisation
  • Forecasting
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Manufacturing Inventory Management
  • Mobile Access
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Management
  • Order Tracking
  • Point of Sale (POS)
  • Product Identification
  • Purchase Order Management
  • Purchasing & Receiving
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Search/Filter
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Vendor Managed Inventory
  • Warehouse Management
  • eCommerce Management

View full list of Inventory Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Cataloguing/Categorisation
  • Channel Management
  • Customer Accounts
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Marketplace Integration
  • Mobile Commerce
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Product Catalogue
  • Product Data Management
  • Promotions Management
  • Purchase Order Management
  • Real Time Data
  • Real-time Updates
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • SEO Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Labels
  • Shipping Management
  • Shopping Cart
  • Social Commerce
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • Website Management
  • eCommerce Management

View full list of Multi-Channel eCommerce Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Backorder Management
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • CRM
  • Cataloguing/Categorisation
  • Contract Pricing
  • Customer Database
  • Customer History
  • Data Import/Export
  • Discount Management
  • ERP
  • Inventory Management
  • Inventory Optimisation
  • Inventory Tracking
  • Invoice Management
  • Labeling
  • List Management
  • Multi-Channel Management
  • Multi-Location
  • Offline Access
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Processing
  • Order Tracking
  • Price / Margin Management
  • Product Catalogue
  • Purchase Order Management
  • Quotes/Estimates
  • Real Time Data
  • Real Time Order Entry
  • Remote Order Entry
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Sales Trend Analysis
  • Shipping Management
  • Special Order Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

View full list of Order Entry Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Backorder Management
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Cataloguing/Categorisation
  • Contact Database
  • Customer History
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Data Synchronisation
  • Discount Management
  • Forecasting
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Product Catalogue
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Recurring Orders
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Shipping Labels
  • Shipping Management
  • Special Order Management
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

View full list of Order Management Software

  • API
  • Accounting Integration
  • Activity Dashboard
  • Barcode / Ticket Scanning
  • CRM
  • Commission Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customisable Reports
  • Data Synchronisation
  • Discount Management
  • Electronic Payments
  • Email Marketing
  • Employee Management
  • For Retail
  • Forecasting
  • Gift Card Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Loyalty Program
  • Mail Order
  • Merchandise Management
  • Multi-Currency
  • Multi-Location
  • Offline Access
  • Order Management
  • Point of Sale (POS)
  • Promotions Management
  • Purchase Order Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Sales Reports
  • Sales Trend Analysis
  • Shipping Management
  • Stock Management
  • Third Party Integrations
  • Warehouse Management
  • eCommerce Management

View full list of Retail Management Software

  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Audit Management
  • Audit Trail
  • Barcode / Ticket Scanning
  • Bills of Material
  • Compliance Management
  • Customisable Reports
  • Data Visualisation
  • Demand Forecasting
  • Document Management
  • EDI
  • Forecasting
  • Import/Export Management
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Order Fulfillment
  • Order Management
  • Order Tracking
  • Procurement Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Returns Management
  • Sales & Operations Planning
  • Sales Orders
  • Shipping Management
  • Status Tracking
  • Supplier Management
  • Supply Chain Management
  • Third Party Integrations
  • Transportation Management
  • Warehouse Management
  • Workflow Management

View full list of Supply Chain Management Software

  • 3PL Management
  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Barcode / Ticket Scanning
  • Barcode Recognition
  • Barcoding/RFID
  • Bills of Material
  • Customisable Reports
  • Customizable Fields
  • Cycle Count
  • Data Import/Export
  • Forecasting
  • Inventory Management
  • Inventory Optimisation
  • Inventory Replenishment
  • Inventory Tracking
  • Invoice Management
  • Kitting
  • Labeling
  • Multi-Channel Management
  • Multi-Currency
  • Multi-Location
  • Order Entry
  • Order Management
  • Order Tracking
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Real Time Synchronisation
  • Receiving/Putaway Management
  • Reporting & Statistics
  • Retail Inventory Management
  • Returns Management
  • Sales Orders
  • Serial Number Tracking
  • Shipping Labels
  • Shipping Management
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Third Party Integrations
  • Warehouse Management
  • Workflow Management
  • eCommerce Management

View full list of Warehouse Management System

OrderWise Alternatives

More OrderWise alternatives

OrderWise Reviews for UK Users

Read all 19 reviews

Average score

Overall
4.5
Ease of Use
4.2
Customer Service
4.4
Features
4.4
Value for Money
3.9

Reviews by score

5
11
4
6
3
2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Verified Reviewer
MD
Retail, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 13/11/2019

"Automate your core business processes"

Comments: Great company to deal with and the interactions have been positive throughout over the last 7 years.

Pros: Great software that helps run our business and drives automation into core businesses processes. It has many great features and is constantly evolving. It offers a lot of flexibility to tie in with your business and allows many customisations. And if a a feature or functionality is missing, you can usually get it developed for a reasonable cost. There are also great reporting features and dashboards built in. Exporting and importing data is easy too. Support and account management is very responsive and helpful. Overall, it's a great and affordable business management software for SMEs covering most business functions.

Cons: Not many. There is no true cloud version (at present) and views cannot be fully customised (e.g. a Sales Order form), which at times can be a bit overwhelming looking at a form which has many more fields than you need.

Vendor Response

by Wise Software on 02/12/2019

Hi,

Thanks for taking the time to leave a review of OrderWise. We are proud of the flexibility our software offers and are pleased you have been able to see the benefits of the many features & functionality available!

We appreciate your feedback and will pass this to our Development department.

Kind regards,
The OrderWise Team

  • Reviewer Source 
  • Reviewed on 13/11/2019
Richard N.
Director
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 26/11/2019

"Next Level Software"

Comments: OrderWise has enabled Rock Fall Safety Boots to take the next step in our growth strategy. We went live with OrderWise in January 2018, opting to take all relevant modules including Accounts, CRM and Business Intelligence. We quickly added the B2B Portal to our subscription which is a huge USP for us as a business. The most impressive thing about OrderWise is their ability to keep moving forward, a vision that is very much aligned with ours. We have seen several key developments happen that have directly benefited our business in a short space of time. Our customers have seen transformational change in our service capabilities. Without hesitation we recommend OrderWise to stockholding businesses.

Pros: Forward thinking company
All in one business management system
Adaptable
Modular
Quick support response times

Cons: I don't see any cons with OrderWise, compared to the system we moved from everything has been better in every area.

Alternatives Considered: Khaos Control and NetSuite

Reasons for Switching to OrderWise: OrderWise is an all in one platform, with UK based customer service, and are very much like minded business to ourselves.

Vendor Response

by Wise Software on 02/12/2019

Hi Richard,

Thank you for your OrderWise review. We take great pride in continuously enhancing our software and have passed on your comments to our Development team.

It's great to hear of the success your business has seen since going live with OrderWise!

We look forward to continuing to work together, as well as providing further updates which will benefit your business.

Many thanks,
The OrderWise Team

  • Reviewer Source 
  • Reviewed on 26/11/2019
Freddie H.
Managing Director
Automotive, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    1/10
  • Reviewer Source 
  • Reviewed on 13/01/2021

"Rubbish Customer Service - Yearly Support Gets Increasingly Expensive"

Comments: I do not recommend them.
Don't get tied in and sold the 'you pay one amount ' pitch.
All their sales guys seem pretty good, but you never deal with them again.

Pros: Difficult to say at the moment with the ever increasing costs.
They have quite a lot of integration options - so long as you are willing to pay.

Cons: Anything you need updating, changing, integrating needs a minimum of £350, all the way up to £10k+vat.
Whatever they integrate that is wrong/doesn't work incurs a further development charge, again £350+vat.
Nobody is responsible for what goes on.
Staff in 'Customer Relations' and 'Client Management' have a total disregard for your business, they couldn't care less. Rude, abrupt and I think don't have a lot of time to deal with you properly.
The reports are pretty rubbish and you have to pay for any specific report, again £350+vat per report. If you get it and the setup is wrong, they will charge you again.
Prices increase all the time and seem to be made up in a lot of cases.
Not easy to use - all new staff will require additional training from Orderwise or from a member of your staff so allow for extra training time.
The sales pitch is 'you only buy it once and it is for life', no you have to have support and pay for it because things often go wrong.
We have orders that cannot be deleted from the system and nobody knows why.

Alternatives Considered: NetSuite

Reasons for Switching to OrderWise: Someone else I knew used it and hadn't had any issues. Now we both have!

Vendor Response

by Wise Software on 25/01/2021

I am sorry to hear that you feel you have been experiencing difficulties this is not something we usually see with over 97% of our existing customers rating our customer service and support as excellent.

As a modular system OrderWise allows you to invest in your technology as you grow. This does mean that additional modules do come at an additional cost. Many providers charge immediately for elements that you cannot use or may not be relevant for your business.

We offer a wide range of ecommerce integrations used by many of our customers and release over 600 feature developments to OrderWise each year for customers signed up to a support and upgrades package. Occasionally we speak with customers who need bespoke development and this can incur additional development time and cost.

There is an annual charge for support, as with all software providers, unlike other competitors however OrderWise does not charge you on an ongoing basis for using your software, which many do.

  • Reviewer Source 
  • Reviewed on 13/01/2021
Suzanne P.
E-Commerce Development Manager
Retail, 11-50 Employees
Used the Software for: 6-12 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 23/09/2019

"Revolutionised our business"

Comments: The OrderWise team have been amazing. The sales team, training team, go live team and now our account manager have always been so knowledgeable, accommodating and really friendly. The effort they've all put into to knowing our business and working with us has been fantastic.

Pros: OW has the ability to allow the business to grow and the software will grow with us. There are so many functions that make the business more efficient now but the possibilities look endless for having software that will work with our business rather than the business work with the software.

Cons: I appreciate that there needs to be a cost involved for development but there were some requests made where I thought that the function should either be included or the cost was steep for a minor change.

Alternatives Considered: ActiveSeries Suite

Reasons for Choosing OrderWise: Brightpearl were awful! They used us a testers and their customer service was appalling. They were only interested in new business, not existing customers.

Switched From: Brightpearl

Reasons for Switching to OrderWise: Amongst other reasons the sales team at MNP were not great to say the least. OrderWise was professional and thorough throughout the research process.

Vendor Response

by Wise Software on 02/12/2019

Hi Suzanne,

Thanks for reviewing OrderWise. We aim to deliver a high level of customer service across the business, so to receive your comments that this has been achieved is very rewarding to us and will be passed on to our teams.

We look forward to continuing to work together as your business grows.

Many thanks,
The OrderWise Team

  • Reviewer Source 
  • Reviewed on 23/09/2019
Duncan M.
CEO
Wholesale, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 21/11/2019

"OrderWise ERP"

Comments: Customer Support is excellent and fast. Having OrderWise running the back end of our business has given me the confidence and time to focus on the front end.

Pros: OrderWise has allowed us to integrate accounting, inventory and manufacturing in a single platform.
It comes with powerful reporting and once you get used to the grid system, is very easy to use.

Cons: Cost per license is quite high and at the time of writing, the manufacturing pipeline is not capable of separating WIP from different departments.

Alternatives Considered: Dynamics 365 and Linnworks

Reasons for Switching to OrderWise: Best balance between price and ability to handle both eCommerce fulfilment and manufacturing. The addition of integrated accounts is also excellent.

Vendor Response

by Wise Software on 02/12/2019

Hi Duncan,

Thanks for your review of OrderWise. We are pleased to hear of your positive experiences using our software and with our Support service.

We have passed on your requirements regarding the manufacturing pipeline to the CSM team.

Once again, thank you and we look forward to continuing to work with Candle Shack.

Kind regards,
The OrderWise Team

  • Reviewer Source 
  • Reviewed on 21/11/2019