--- description: Discover the benefits and disadvantages of Coupa. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Coupa Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Supply Chain Management Software](/directory/4/supply-chain-management/software) > [Coupa](/software/115928/coupa) # Coupa Canonical: https://www.capterra.co.uk/software/115928/coupa Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/115928/coupa?page=2) > Coupa is a spend management platform that helps businesses with direct and indirect spending through real-time insights. > > Verdict: Rated **4.0/5** by 132 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Coupa? Spend management platform that assists businesses across automotive, banking, healthcare, and retail, among other industries with direct and indirect spending. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.0/5** | 132 Reviews | | Ease of Use | 3.9/5 | Based on overall reviews | | Customer Support | 3.8/5 | Based on overall reviews | | Value for Money | 3.8/5 | Based on overall reviews | | Features | 3.9/5 | Based on overall reviews | | Recommendation percentage | 70% | (7/10 Likelihood to recommend) | ## About the vendor - **Company**: Coupa Software - **Location**: San Mateo, US - **Founded**: 2006 ## Commercial Context - **Starting Price**: US$2,500.00 - **Pricing Details**: Contact Coupa for pricing details. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: English - **Available Countries**: Canada, United States ## Features - Accounts Payable - Accounts Receivable - Approval Process Control - Approval Workflow - Audit Management - Bank Reconciliation - Billing & Invoicing - Budgeting/Forecasting - Compliance Management - Compliance Tracking - Contract Lifecycle Management - Contract/License Management - Data Import/Export - Data Visualisation - Demand Forecasting - Document Management - Expense Tracking - Financial Analysis - Financial Management - Financial Reporting - Inventory Management - Invoice Processing - Multi-Currency - Offboarding - Onboarding - Online Booking - Policy Management - Procurement Management - Purchase Order Management - Receipt Management - Requisition Management - Sourcing Management - Spend Analysis - Spend Control - Spend Management - Supplier Management - Supply Chain Management - Third-Party Integrations - Vendor Management - Warehouse Management ## Integrations (4 total) - NetSuite - Oracle Cloud Financials - SAP Business One - Vertex ## Support Options - Email/Help Desk - FAQs/Forum - Phone Support - 24/7 (Live rep) - Chat ## Category - [Supply Chain Management Software](https://www.capterra.co.uk/directory/4/supply-chain-management/software) ## Related Categories - [Supply Chain Management Software](https://www.capterra.co.uk/directory/4/supply-chain-management/software) - [Procurement Software](https://www.capterra.co.uk/directory/7/procurement/software) - [Purchasing Software](https://www.capterra.co.uk/directory/30076/purchasing/software) - [Contract Management Software](https://www.capterra.co.uk/directory/30078/contract-management/software) - [Spend Management Software](https://www.capterra.co.uk/directory/31817/spend-management/software) ## Alternatives 1. [Xero](https://www.capterra.co.uk/software/169561/xero) — 4.4/5 (3318 reviews) 2. [NetSuite](https://www.capterra.co.uk/software/135757/netsuite) — 4.2/5 (2062 reviews) 3. [PayPal](https://www.capterra.co.uk/software/179251/paypal) — 4.6/5 (26597 reviews) 4. [QuickBooks Online](https://www.capterra.co.uk/software/141374/quickbooks-online) — 4.3/5 (8511 reviews) 5. [Abby](https://www.capterra.co.uk/software/1036470/abby) — 4.7/5 (604 reviews) ## Reviews ### "Worst system ever" — 2.0/5 > **Andrew** | *19 September 2024* | Environmental Services | Recommendation rating: 0.0/10 > > **Pros**: Nothing, its the wort system i have ever used to date. > > **Cons**: Doesnt work properly. Multiple errors mean it is impossible to oboard. Suppliers laos have to pay to get telephone support when errors occur. > > Inpossibke to use as there are so many errors. From blank submissions being recieved which were completed at user end, to questionaires mysteriously triplicating questions. ----- ### "Great expenses/payments software solution" — 5.0/5 > **David** | *22 April 2025* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: The interface is a lot clearer than a lot of other payment/expense software I've used, and the ability to differentiate access across users makes it easy as a one-size-fits all solution. > > **Cons**: I've not had any negative experiences of Coupa and its usage. As a user, it would be helpful to have more thorough reporting functions on what I have been raising costs for and to see how this might look over a timeline, for example. > > Very positive. It has made it very easy to arrange expenses and raise payments/POs for our central function without needing lengthy involvement or instruction with the Finance team. ----- ### "Difficult to Use but Useful for Large Teams" — 2.0/5 > **Alexander** | *5 February 2025* | Media Production | Recommendation rating: 2.0/10 > > **Pros**: It allowed us to work with a large client, and was possible to use. It helps centralize purchase data. > > **Cons**: Coupa was difficult to use. The interface is complex, and it took time to figure out how to click through many redundant pages. > > While the platform has powerful features, the complexity of the interface took a lot of time. ----- ### "Rely on Coupa to Organize Expenses" — 5.0/5 > **Zachariah** | *1 August 2026* | Construction | Recommendation rating: 10.0/10 > > **Pros**: For the cost and expense management, Coupa really does have great value for money spent. The security this software maintains has displayed little to none bugs and issues; especially with the expense management tools and reporting system used. > > **Cons**: A bit of a steep learning curve, but once I was able to get through some help guides I was well underway using the software. > > I’ve had a solid pipeline of work come from using Coupa, which has been crucial to keep track of expenses while moving forward with my job flow. ----- ### "Great for controlling spend" — 4.0/5 > **Sergi** | *24 January 2026* | Packaging & Containers | Recommendation rating: 8.0/10 > > **Pros**: The "Amazon-like" feel. For the average employee buying office supplies or laptops, it’s actually pretty easy. They search for what they need and click buy. It stops them from going rogue and buying stuff from random websites. The Mobile App, a lifesaver for expenses. Being able to snap a photo of a receipt at dinner and toss the paper away immediately is the best feature. Invoicing. I love that a vendor literally cannot get paid unless they have a matching PO. It forces everyone to follow the rules. > > **Cons**: Suppliers complaints.The "Coupa Supplier Portal" is great for us, but annoying for them to log in just to submit an invoice. > > Honestly, my feelings on Coupa are a bit of a mixed bag, but mostly positive in the end. We moved from a messy system of emails and spreadsheets, so having everything in one place is a huge relief. I finally know who is spending what before the bill actually arrives, which makes my job way easier. That said, getting there wasn't fun. The implementation took longer than we expected, and getting our non-techy staff to actually use it correctly was a struggle. It’s not something you "pick up" in an afternoon. But now that we are over the hump, I can’t imagine going back to the old way. It works, but you have to be patient with it. ----- Page: 1 / 7\ Next: [Next page](https://www.capterra.co.uk/software/115928/coupa?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/115928/coupa) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data