Who Uses MyCase?

Law firms looking for an easy-to-use practice management software to manage case details, documents, contacts, time tracking, billing, and invoicing all in one place.

What Is MyCase?

MyCase is a complete case management solution for your law firm, providing the tools you need to improve organization, increase efficiency, and scale your firm operations. With MyCase, all of your important case details - documents, contacts, calendars, emails, tasks, invoices - are available in a single, organized location. Try a free trial (no credit card required) at mycase.com.

MyCase Details

MyCase

http://www.mycase.com

Founded 2010

MyCase Pricing Overview

MyCase does not have a free version but does offer a free trial. MyCase paid version starts at US$49.00/month.

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Starting Price

US$49.00/month

Pricing Details

$49 per user/month (billed annually) or $59 per user/month (billed monthly)

Free Version

No

Free Trial

Yes

Deployment

Cloud, SaaS, Web

Mobile - iOS Native

Mobile - Android Native

Training

Live Online

Webinars

Documentation

Support

Business Hours

Online

MyCase Features

Docketing Software
Billing & Invoicing
Calendar Management
Calendar/Reminder system
Case Management
Court Records Search
Document Management
Patent / Trademark Management
Portfolio Management
Task Management
Time & Expense Tracking
Billing & Invoicing
CRM
Calendar Management
Client Portal
Conflict Management
Contract Management
Document Management
Email Management
Legal Case Management
Task Management
Time Tracking
Trust Accounting
Accounting Management
Automatic Billing
Calendar Management
Case Management
Client portal
Document Management
Expense Tracking
Time Tracking
Case Defined Timekeepers
Completion Tracking
Conflict Management
Multi-Office
Reminders
Rules-Based Scheduling
Staff Calendar
Status Tracking
Task Management
Billing & Invoicing
Calendar Management
Case Notes
Client Management
Conflict Management
Contract Management
Docket Management
Document Management
Email management
Expense Tracking
Task Management
Time Tracking
Trust Accounting
Access Controls/Permissions
Archiving & Retention
Collaboration Tools
Contract Management
Document Assembly
Document Indexing
Full Text Search
Version Control
Automatic Time Capture
Billable & Non-Billable Hours
Billing & Invoicing
Employee Database
Mobile Time Tracking
Multiple Billing Rates
Offline Time Tracking
Overtime Calculation
Timesheet Management
Vacation/Leave Tracking
Activity Tracking
Billing & Invoicing
Expense Tracking
Project Tracking
Reimbursement Management
Time Tracking
Time Tracking by Client
Time Tracking by Project
Accrual Accounting
Activity Tracking
Asset Gain & Loss Reporting
Check Writing
Compliance Management
Cross Ledger Posting
Customer Statements
Fee Calculation & Posting
Receipt Management
Tax Management

MyCase Reviews for UK Users

Showing 5 of 327 reviews

Overall
4.7/5
Ease of Use
4.7/5
Customer Service
4.7/5
Features
4.4/5
Value for Money
4.7/5
M. wayne T.
Co-Owner, Attorney
Law Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 06/11/2018

"Easy and Efficient Case Management"

Comments: I began using MyCase when it was relatively young. As a result it has been easy to master each new feature as it has been introduced. Tech support is responsive and helpful when needed. MyCase continues to add features based on input and suggestions from users and there seems to be a focus on staying current and relevant to demands of law office management.

Pros: From the beginning, it was easy to use, and as it has evolved, it remains user friendly. It eliminates the need for a paper file. One of the best features is that clients have access to their case, documents, calendar, billing and to their attorney. The messaging function eliminates voice messages and most phone calls. Clients can leave questions at any time of day or night and will have a documented answer without telephone tag. Overall case management is significantly more efficient than paper files.

Cons: The creation of Automated documents has been disappointing. The feature exists but is not as user friendly as the rest of the software. The recent integration with Dropbox is confusing as well but I suppose that may be my lack of familiarity with how it functions.

Vendor Response

by MyCase on 05/12/2018

Thank you for your review. We are always grateful for customers like you that have been with us since the beginning, and who help us continue to improve and grow. We are sorry to hear that you have been having difficulties with the recent document and Dropbox updates, and a member of our product team has reached out to hear your feedback in more detail. We look forward to many more years of partnership and continuing to improve your experience!

  • Reviewer Source 
  • Reviewed on 06/11/2018
Alan D.
Attorney
Law Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/11/2019

"MyCase Legal Case Management Review"

Comments: MyCase has allowed us to provide more detailed information internally for each case, given our clients more interaction with their case, and communication flows well using the messaging function, payment can be easier (we use the e-check function, which is currently free with the software), and having a central system for the office makes it easier for us to work from multiple locations. There are many features we use, including the MyCase app for our firm, tasks, calendar, notes and checklists for each case, and many others. Although there are some features that need work to be useful to our firm (reporting, intake forms, and tasks, and some integrations), MyCase overall is well worth it for our small firm. MyCase is very open and eager to receive feedback from users, and incorporates updates regularly, which improves the system, and have seen my feedback implemented into the system. Customer Service in my experience is excellent, and timely. I highly recommend MyCase.

Pros: Bank grade encryption of data and documents. Ability to give clients access to their own portal, which is very easy to use, and allows them to upload documents directly to the system with drag and drop function. Clients can message securely, have their own calendar for case related events, our firm can task clients with a checklist, and they can pay online. The Client secure access was a major reason we switched to MyCase in 2012.

Cons: I prefer to have more robust reporting functionality as it relates to managing cases by dates, and other case data. The reporting function exists but is not developed enough to capture all the data I prefer in my case management reports. Email integration is not ideal, but I understand a major upgrade is coming soon.

  • Reviewer Source 
  • Reviewed on 19/11/2019
Rachael A.
Managing Attorney
Legal Services, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    5/5
  • Customer Support
    5/5
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 21/07/2020

"4 Years and Counting..."

Comments: Legal problems in family law and mediation.

Pros: What I like most are the E-signature and web payment.

Cons: MyCase continues to improve its software and has been very useful and effective in the legal industry. What I like the least is the 'workflow' - most likely because I don't understand how to use it yet. I prefer to open a new case, set the workflow, and it automatically checks the box on what needs to be done next.

  • Reviewer Source 
  • Reviewed on 21/07/2020
Erin B.
Office Manager
Law Practice, 13-50 Employees
Used the Software for: 2+ years
  • Overall Rating
    3/5
  • Ease of Use
    4/5
  • Features & Functionality
    1/5
  • Customer Support
    3/5
  • Value for Money
    4/5
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Reviewed on 18/06/2020

"Okay for a very small firm"

Pros: The client portal feature of the software is great. (Although we got a lot of complaints about the app.)

Cons: The company rolls out updates CONSTANTLY and they don't seem to beta test any of them first! There are constantly issues. I can't even pull accurate reports, I informed the company of the issue over a year ago and they still haven't corrected it, so I can't pull accurate income or billable reports. They seem more interested in releasing "the next big thing" rather than focusing on basics and standard functionality, which is disappointing. Such as the calendar- it seems standard to be able to drag an event to a new time frame, have alerts, etc, but features on basics like that are missing. We tried to work with the developers and made the software work as long as possible, but in the end we made the decision to switch.

Vendor Response

by MyCase on 29/06/2020

Hi Erin, thank you for your honest review. We are sorry to hear about your experience, it is one of our primary goals at MyCase to add high-value features based on feedback from customerrs like you. A member of our product team has reached out to hear more about your firm's needs so that we can better partner with you moving forward. We hope to continue our partnership and greatly appreciate your feedback.

  • Reviewer Source 
  • Reviewed on 18/06/2020
Richard H.
Proprietor
Law Practice, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
    5/5
  • Ease of Use
    5/5
  • Features & Functionality
    4/5
  • Customer Support
    Unrated
  • Value for Money
    5/5
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 09/06/2020

"MyCase is Extraordinary"

Comments: I use the software everyday to manage my caseload and for firm management. It is easy to use and helps my efficiency and that of the firm. The most impressive aspect of MyCase are the members of its support team. They are always available and most helpful. They are also interested and focused on making your user experience better. For a number of years I used a competitor who was early in the field. There is simply no comparison. There is no better value on the market for improving your practice.

Pros: 1. Ease of use
2. Breadth of Functions
3. Billing is a breeze
4. Customer support is superb
5. Always improving product

Cons: 1. Outlook email integration has improved. Still needs some work
2. Document assembly useful but needs to be improved and expanded

  • Reviewer Source 
  • Reviewed on 09/06/2020