by CenterEdge Software3 / 5 2 reviews
Who Uses This Software?
Family Entertainment Centers Trampoline Parks Water Parks Amusement Parks Museums Adventure Centers Skating Centers Parks & Rec Departments
Average Ratings2 reviews
- Overall 3 / 5
- Ease of Use 3 / 5
- Customer Service 5 / 5
- Features 2.5 / 5
- Value for Money
- Starting Price US$5,000.00/one-time
- Free Version No
- Free Trial No
Installed - Windows
24/7 (Live Rep)
- CenterEdge Software
- Founded 2004
About CenterEdge Advantage
CenterEdge Software is a facility management software and POS for the amusement, entertainment and FEC industries. You can manage all aspects of your entertainment facility or attraction in a single easy-to-use platform, featuring online ticketing, party and group sales, waivers, passes and memberships, food and beverage, inventory, redemption, detailed analytics and business intelligence, plug-and-play integrations and best-in-class hardware.
CenterEdge Advantage Most Helpful Reviews
Reviewed on 21/01/2019
Only good for restaurants NOT good for group business
Comments: The support staff is easily accessible, but the software itself is not at a usable point.
I don't have many pros because this software from a group sales and event stand point is awful!!
Pros that I have encountered:
--interface for the restaurant allows for easier menu changes
--add-ons for parties are easy to add into packages before and during event
--email template features make personalizing emails convenient when sending follow-ups
--splitting tips is convenient
--adding discounts to events after they are set-up initially is convenient
Not sure why this company has launched this software for group business. They have either NEVER worked with groups and parties or they just don't care that the staff does not have the tools needed.
--No reservation list that is easily accessible, only available if you run a report that would only be a snapshot of that moment.
--Most fun centers are busiest on the weekends yet the calendar view has Saturday and Sunday much smaller that the other days of the week
--Nothing that shows the difference between reservations with deposits or without on the calendar view
--Nothing that shows when the group has been confirmed from the calendar view
--The calendar view is a HORRIBLE way to do group business.
--On the reservation email, there is not a way to add the details of their event such as the package details
--adding the birthday child requiring the actual birthday to determine age is HARD because if the party is before the actual birthday the age is different than what they are celebrating
--requiring the last name of children is uncomfortable due to so many divorced parents that have remarried. Should have the option to add but NOT required. Guess the developers all all perfect families that have never divorced and had parents that remarried. The scheduling module don't allow for the employees to receive an email of their weekly schedule.
No way to send an email to entire staff to alert them of company information
Reviewed on 18/10/2018
CenterEdge - Easy for employees
Pros: As a former employee at Launch Trampoline Park that used CenterEdge, it was a great software for us employees. It was very simple to use and one day of training would be enough. Easy to sell tickets but also have a event planner system that made it simple and easy to book birthday parties.
Cons: Some times it was a little limited and would freeze which became frustrating.