Who Uses ActiveCollab?

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What Is ActiveCollab?

ActiveCollab is a project management software that gives you complete control over your work. The tool is equipped with just the right set of features to help you organize your work and keep you free from distractions: workload management, time tracking, project profitability, task dependencies, invoicing, collaborative options, third-party integrations.
ActiveCollab is used by teams of all backgrounds - from large teams in international corporations to small startups, and everything in between

ActiveCollab Details

Active Collab

https://activecollab.com/

Founded 2007

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ActiveCollab pricing overview

See pricing plans

ActiveCollab has a free version and offers a free trial. ActiveCollab paid version starts at US$7.50/month.


Starting Price

US$7.50/month See pricing details

Free Version

Yes

Free Trial

ActiveCollab deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)
  • Windows (On-Premise)
  • Linux (On-Premise)
  • Android (Mobile)
  • iPhone (Mobile)
  • iPad (Mobile)

Training

  • Live Online
  • Webinars
  • Documentation
  • Videos

ActiveCollab Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Billing & Invoicing
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Visualisation
  • Deadline Management
  • Document Management
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • Gantt/Timeline View
  • Monitoring
  • Performance Metrics
  • Prioritisation
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Workflow Management

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  • API
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Billing & Invoicing
  • Billing Portal
  • Client Portal
  • Contact Database
  • Contingency Billing
  • Credit Card Processing
  • Customisable Branding
  • Customisable Invoices
  • Customisable Reports
  • Customisable Templates
  • Document Management
  • Document Storage
  • Dunning Management
  • Electronic Payments
  • Email Management
  • Estimating
  • Expense Tracking
  • Financial Management
  • Hourly Billing
  • Invoice Creation
  • Invoice History
  • Invoice Management
  • Invoice Processing
  • Mobile Payments
  • Multi-Currency
  • Online Invoicing
  • Online Payments
  • Payment Processing
  • Project Billing
  • Projections
  • Purchase Order Management
  • Purchasing & Receiving
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Sales Tax Management
  • Tax Calculation
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

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  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Mobile Access
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
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  • To-Do List
  • Version Control
  • Video Conferencing
  • Workflow Management

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  • Campaign Analytics
  • Campaign Management
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Cross Channel Attribution
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Visualisation
  • Deadline Management
  • Display Ad Management
  • Document Management
  • Drag & Drop
  • Dynamic Content
  • Email Management
  • File Management
  • Heatmaps
  • Monitoring
  • Performance Metrics
  • Personalisation
  • Prioritisation
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Retargeting Ads
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  • Task Management
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  • Task Scheduling
  • Third Party Integrations
  • Workflow Management

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  • Collaboration Tools
  • Commenting/Notes
  • Configurable Workflow
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  • Role-Based Permissions
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  • Data Import/Export
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ActiveCollab Reviews for UK Users

Read all reviews

Overall rating

4.5/5

Average score

Ease of Use 4.5
Customer Service 4.4
Features 4.2
Value for Money 4.4

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Write a Review!
Aleksandar I.
Aleksandar I.
C# Developer
Computer Software, 2-10 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 04/03/2020

"Perfect Project management tool."

Comments: ActiveCollab is one of the best, if not the best project management tool that I have ever used and I have jumped from one to another tool for different projects and project types. If offers so many features, perfect dashboard, milestone preview, calendar, planner, contact details, time tracking and much more. While it is perfect for managing many different types of projects, this is still not the perfect tool for managing software development projects. The only reason for that would be, there is no (or that was not back then) an integration with Git or other version of control system. It was simply a missing feature back then.
I truly hope that nowadays the ActiveCollab team managed to improve and integrate such feature, but talking 6-7 years ago, that was the only downside that I can say about it. If for some reason that is still not available and you are into software development business, look for something else like Asana or Bitbucket.

Pros: Great dashboard, different types of reports, milestone preview, calendars, time tracking tool are just a few of the features that make this software irreplaceable tool when it comes to project management.

Cons: Lack of integration with Git or another version of control system.

  • Reviewer Source 
  • Reviewed on 04/03/2020
Jolie H.
Jolie H.
Visual Space & Training Manager
Consumer Goods, 51-200 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    8/10
  • Reviewer Source 
  • Reviewed on 28/08/2019

"Active Collab makes working together simple"

Comments: My team is spread across the country and Active Collab allows us to work together on projects seamlessly. Our outside partners are also able to work with us easily.

Pros: Great tool for managing complex projects with multiple stakeholders
Pretty robust feature set
Simple to access and easy to invite collaborators in & out of my company

Cons: Upgrades have been a bit buggy and while the team are responsive, they don't always believe that they've broken something

Alternatives Considered: Slack and Trello

Reasons for Choosing ActiveCollab: Better features competitive pricing All around, Active Collab is a more flexible tool that is easier to use

Switched From: Basecamp

Reasons for Switching to ActiveCollab: Pricing and features

  • Reviewer Source 
  • Reviewed on 28/08/2019
Verified Reviewer
CEO
Marketing & Advertising, 2-10 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 19/08/2021

"We wake up with ActiveCollab and close the work day with it :)"

Comments: 10000% happy camper

Pros: It's been more than 10 years using ActiveCollab since the day they had this 90s looking masterpiece of project scheduling platform. Today ActiveCollab grew sooo much and we love the minimalist style, the fact that they keep integrating and updating new features and functionalities making it every next day better and better.

Cons: I've tried so many other Project planning and Teamwork platforms but this one is the best I've ever seen for what we need - combining teamwork, with project planing, milestones progress, resource scheduling and time tracking.

  • Reviewer Source 
  • Reviewed on 19/08/2021
Mari-nella B.
Owner
Design, 2-10 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    3/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/09/2021

"It is a beautiful app but not that useful"

Comments: It was nice in the beginning but I just soon realised I needed something with easier to use features and no hidden costs. Onces a app like this becomes too complicated to navigate or customise - you will not use it as you need to daily because of that hassle.

Pros: It is beautifully designed so initially it seemed easier to use and navigate.
It had a client portal and I could track my jobs and invoice/do estimates all from one place.

Cons: It has hidden fees. Everywhere it advertises itself as only 7.50 a month. - But using the MAIN FEATURES OF WHY I WANTED THIS APP is extra, like invoicing, time tracking and using the client portal. This was not made clear initially. The client service is terrible. I would ask questions but there response was really terrible english language - not what I would expect from an international app that everyone should be able to understand. Especially a client service person called Darla. Terrible and rude manners and unhelpful.!

Alternatives Considered: ClickUp, Pluto LMS and monday.com

Reasons for Choosing ActiveCollab: I wanted a app that I could use to track my projects, my daily tasks, and has a timer. Plus I can send out cost estimates and invoices from and my clients can log into to track and make note of project progress and timeline.

Switched From: Todoist and Asana

Reasons for Switching to ActiveCollab: Activecollab seems to be the cheapest option where I could managment my projects, finances and clients from one place.

Vendor Response

by Active Collab on 15/09/2021

We appreciate your honest feedback, and we are sorry to hear you had this experience with ActiveCollab.
As for the pricing, additional features such as Invoicing, Time Estimates, Workload, Availability, etc., are listed in the GePaid bundle section, which is charged additionally and is not a part of the basic paid plan. You can check out our pricing on the official site here: https://activecollab.com/pricing

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 07/09/2021
Matthew J.
Matthew J.
Owner
Marketing & Advertising, Self Employed
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
    Unrated
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Reviewed on 17/06/2021

"ActiveCollab is one of the easiest PM tools to migrate to"

Comments: Overall, I really like the product and I think for any team that has been plagued with trying to find the "right solution" to their PM needs, either overwhelmed by more technical PM tools or underwhelmed by lightweights, then ActiveCollab slots in nicely as being a very viable, competitive solution. You just have to ask yourself if the pricing is worth it.

Pros: There are actually two PM tools that I absolutely love - Nifty and Ora, however, as much as I love them, they're a bit too "technical" for the layman to use. If you're not heavily invested in software development, they can be overwhelming, but ActiveCollab offers a really clean UI and superb UX that make onboarding new, casual users a breeze. The features offered in ActiveCollab are on par with the industry and mean that you can grow into the product as a team without worrying about boundaries for the most part. I only say "the most part" because I'm on a lower tier plan that doesn't include things like Invoicing (something I use a different product for anyway).

Cons: While I guess it can be seen as a "smart" business decision, I think gating things like Invoicing behind a pay wall doesn't feel great as an end user. It's just the psychological aspect of it all, right?
If you said I had to pay $7.50/month for a plan and then an additional $3/month for Invoicing, I would be less inclined versus just being asked to pay $10/month for everything.
I think the pigeon-holing of Invoicing being behind a plan that is also a price per member can also be a crux because the functionality doesn't really change between a 2 person operation and a 200 person operation, but the two would pay a crazy amount of difference ($6 vs. $600) just for Invoicing.

  • Reviewer Source 
  • Reviewed on 17/06/2021