---
description: Discover the benefits and disadvantages of Massively.ai.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Massively.ai Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Massively.ai](/software/1142636/Massively-ai)

# Massively.ai

Canonical: https://www.capterra.co.uk/software/1142636/Massively-ai

> Cloud-based AI chatbot platform for websites and social channels, with live chat, human handoff, and lead capture.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Massively.ai?

Small to midsize businesses in ecommerce, retail, beauty and wellness, entertainment, and franchise industries. Also serves enterprise brands.

## About the vendor

- **Company**: Massively
- **Location**: Toronto, US
- **Founded**: 2014

## Commercial Context

- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Supported Languages**: Arabic, English, French, Portuguese, Spanish
- **Available Countries**: Cape Verde

## Support Options

- Email/Help Desk
- FAQs/Forum
- Phone Support

## Category

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)

## Related Categories

- [Live Chat Software](https://www.capterra.co.uk/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.co.uk/directory/32315/customer-support/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)
- [Conversational Marketing Software](https://www.capterra.co.uk/directory/31562/conversational-marketing-platform/software)

## Alternatives

1. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.7/5 (32 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4092 reviews)
3. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3481 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1789 reviews)
5. [Slack](https://www.capterra.co.uk/software/135003/slack) — 4.7/5 (24209 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1142636/Massively-ai)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10088552/Massively-ai/> |
| en-AE | <https://www.capterra.ae/software/1142636/Massively-ai> |
| en-AU | <https://www.capterra.com.au/software/1142636/Massively-ai> |
| en-CA | <https://www.capterra.ca/software/1142636/Massively-ai> |
| en-GB | <https://www.capterra.co.uk/software/1142636/Massively-ai> |
| en-IE | <https://www.capterra.ie/software/1142636/Massively-ai> |
| en-IL | <https://www.capterra.co.il/software/1142636/Massively-ai> |
| en-IN | <https://www.capterra.in/software/1142636/Massively-ai> |
| en-NZ | <https://www.capterra.co.nz/software/1142636/Massively-ai> |
| en-SG | <https://www.capterra.com.sg/software/1142636/Massively-ai> |
| en-ZA | <https://www.capterra.co.za/software/1142636/Massively-ai> |

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