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What is Nextpoint?

Nextpoint is transformative software and services for all law-kind. Legal teams of all sizes leverage our streamlined ediscovery workflows and simplified case management to increase efficiency in litigation, protect client data, and save money. From early data assessment to deposition management to visual timeline building to presentation, Nextpoint has you covered. Founded in Chicago in 2001, Nextpoint continues to push the industry forward with unlimited data and world-class expert services.

Who Uses Nextpoint?

Attorneys, paralegals, in-house legal teams requiring a simple, affordable, comprehensive solution for document review, production, trial preparation, and presentation.

Nextpoint Software - Organize Evidence with Folders and Categories
Nextpoint Software - Easily Build Complex Searches
Nextpoint Software - Data Mining Machine Learning Analytics
Nextpoint Software - Deposition Transcripts and Designations
Nextpoint Software - Visual Timeline Builder

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Reviews of Nextpoint

Average score

Overall
4.4
Ease of Use
4.2
Customer Service
4.7
Features
4.2
Value for Money
4.4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
51%
4
41%
3
7%
2
1%
Verified Reviewer
Verified LinkedIn User
Legal Services, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Great legal support software

5.0 6 years ago

Pros:

What I love about this software is that it allows you to review legal documents with unilimited data hosting and it allows you to organize it and modify it the way you want to and is easier for your team to view. It also allows you to keep track of all the documents, mails, attachments and threads. It also gives you the tranquility that the uploaded files are secure.

Cons:

It is not a very friendly software, for me and my team it was a little bit hard to take control over the platform.

Susan
Susan
IT Specialist/Office Manager in US
Verified LinkedIn User
Law Practice, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Processing Big Data Made Easier

4.0 5 years ago

Comments: We have experienced wonderful customer service with NextPoint, and are constantly in touch with our representative (or she frequently checks in with us to hear how things are going). The service and support is much different from our previous product, where it was very difficult to speak with our representative or receive help as needed. Our team has been glad to grow with NextPoint, even though many other ESI providers often contact us.

Pros:

We like that we have the ability to load, organize, and sort large amounts of data. This is our second ESI software to work with, and it is much more robust in its capabilities with managing data. It has the ability for trial presentation which essentially combines two products into one, and saves our smaller, boutique firm from needing to purchase multiple types of software for various legal tasks.

Cons:

The ability to process some Auto Cad files without customer support. As we mainly handle construction law matters, we work with multiple AutoCad files. We need the ability to process them independently and efficiently.

Brett
NCC Paralegal in US
Law Practice, 201–500 Employees
Used the Software for: 2+ years
Reviewer Source

Next Point

3.0 3 years ago

Comments: It's been good though frustrating at times.

Pros:

It's fast. The process is usually very quick which is a huge bonus for us. The main database we use has about half a million documents, even more pages, and the database can give us results quickly. In addition, there are filter features allowing us to presort information that can be quite helpful for abbreviating searches.

Cons:

It's not necessarily accurate. We rely on coding in particular to find out whether a document is relevent or not. OCR isn't nearly as useful given the documents we have are historical and some hand written. The OCR confuses words and phrases sometimes. Also, I don't like the Boolean searches. There are times when the word 'and' or an ampersand is in the name of a company and there is no good way to add that to Boolean searches making them worthless.

Mark
Attorney in US
Law Practice, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Alternatives Considered:

Best-in-Class Client Service, Very Effective Tool, Affordable/Viable Cost

5.0 5 years ago

Comments: My experience with Nextpoint has been a tremendous one. Before I entered the law, I worked in sales/service in multiple positions within the banking/financial and professional sports industries, which gives me a different vantage than perhaps most attorneys who went straight to law school after college and their entire career is comprised of legal/lawyer work. It is from that vantage I truly appreciate the warm, friendly, and accommodating personality/culture of Nextpoint. And my primary point-of-contact over at Nextpoint, the rep, is in every sense of the word magnificent. She's consistently tuned in and makes you, as a client, feel your needs are at the top of her list. But not only is she attentive and timely, she goes above and beyond the call of duty and delivers high-quality service to help you better understand and learn how to use all of Nextpoint's many tools. The others on her team embody this same client-focused drive and it really shows you "who" Nextpoint is. They are a great company with the right product/tools, but better yet, the right mindset. They are a pleasure to work with, and blow all the other e-Discovery companies my mailboxes are littered with e-mails and voicemails from. If I could give other litigators a point of advice: Forget the AONs, Relativity, etc., and get to know Nextpoint.

Pros:

Nextpoint's software is highly intuitive, and it's easy to use. I'm an attorney without an "IT" background, but acclimating to Nextpoint really was seamless. I most appreciate the simple way a non-tech person like myself can execute comprehensive, extensive document reviews, and effectively make document productions.

Cons:

There are certain tools/features Nextpoint should implement: - Nextpoint needs to roll out better sub-foldering options/features in the Review space (especially given batching limitations) to help simplify things from an organizational standpoint both on document reviews and throughout case workup. This *has* to happen. - Nextpoint should implement tracking features to allow lead counsel to measure a document review team's pace (necessary on large document reviews, and has been available on Relativity for some time). - It's difficult to tell how effective the de-duplication tool is really working. I've lately suspected this could use some re-vamping.

Brian
Director of E-Discovery & Forensics in US
Legal Services, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Nextpoint is great online and do-it-yourself E-Discovery software!

5.0 12 months ago

Comments: Benefit of the functionality and capability as a power user to independently and fully control and process your own data. From import, review, searching and native or image document production exports with an easy-to-use cloud-based platform.

Pros:

Best features are the self-import tools and field mapping; ability to organize your data into custom folders and custom export settings.

Cons:

Just a few. Difficult to see original client folder structure of how data except in a metadata field; need custom placeholder pages; cost and pricing option to host data on month-to-month basis or in an online storage state.