15 years helping British businesses
choose better software

What is Bitrix24?

Bitrix24 is a leading free collaboration platform used by over 12 million organizations worldwide. Available in cloud and on-premise it offers communication tools, task and project management, social collaboration tools, employee engagement, group chat, shared calendars and more. Bitrix24 is absolutely free for unlimited users, but it also has paid plans with premium features.

Who Uses Bitrix24?

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls

Not sure about Bitrix24? Compare with a popular alternative

Bitrix24

Bitrix24

4.2 (843)
£61.00
month
Free version
Free trial
427
43
3.9 (843)
4.2 (843)
3.9 (843)
VS.
Starting Price
Pricing Options
Features
Integrations
Ease of Use
Value for Money
Customer Service
US$7.16
month
Free version
Free trial
160
20
4.0 (14,239)
4.3 (14,239)
4.2 (14,239)
Green rating bars show the winning product based on the average rating and number of reviews.

Other great alternatives to Bitrix24

Maximizer CRM
Top rated features
CRM
Contact Database
Contact Management
Jira
Top rated features
Agile Methodologies
Project Planning/Scheduling
Task Management
Nutshell
Top rated features
Contact Database
Contact Management
Lead Management
Ravetree
Top rated features
Project Planning/Scheduling
Task Editing
Task Management
CRM Analytics
Top rated features
Dashboard
KPI Monitoring
Reporting/Analytics
Runrun.it
Top rated features
Project Planning/Scheduling
Task Management
Task Progress Tracking
CRM Sales Force Automation
Top rated features
Contact Management
Lead Management
Opportunity Management
PowerSuite
Top rated features
No features have been rated by reviewers for this product.
Streak
Top rated features
Contact Management
Email Management
Sales Pipeline Management

Reviews of Bitrix24

Average score

Overall
4.2
Ease of Use
3.9
Customer Service
3.9
Features
4.2
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Themis
Themis
Head of digital marketing in Greece
Verified LinkedIn User
Furniture, 11–50 Employees
Used the Software for: 1-5 months
Reviewer Source

Bitrix a collaboration maste software

5.0 3 weeks ago New

Comments: Overall Bitrix 24 has give us more spare time in order to think about a task and not losing time in useless meetings

Pros:

We use it as a collaboration tool across all districts of our company and has helped us a lot by gaining a lot of time.

Cons:

For some of users were very difficult to start with that software but after using it many times everythign solved

Bitrix Response

2 weeks ago

Thank you for your review and for choosing Bitrix24 as your collaboration tool, Themis! Your feedback about the initial learning curve is valuable, and we’re glad to know that with continued use, your team has found it easier to navigate and utilize the software effectively.

Tembi
Executive Director in US
E-Learning, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Bitrix24 provides a lot of features for your business

4.0 2 months ago

Pros:

I liked the versatility of the features and having them all on one platform.

Cons:

I feel as though Bitrix24 is not very user-friendly. It has wonderful features, but it is a little technical.

Bitrix Response

2 months ago

Thank you for your review and for highlighting the versatility of Bitrix24, Tembi. We're proud to offer a comprehensive platform that meets a wide range of business needs. We understand your concerns about user-friendliness and acknowledge that the technical nature of our features can be challenging. We're committed to improving our platform's usability and providing resources to help users navigate our system more easily. Your feedback is crucial in guiding these improvements, and we're grateful for the opportunity to serve your business needs better. Thank you for choosing Bitrix24 as your all-in-one solution.

Norah
Co-Founder and CEO in Israel
Utilities, 2–10 Employees
Used the Software for: 1+ year
Reviewer Source

Bitric24 10/10 Rating

5.0 2 months ago New

Pros:

Qualifications for multi-purpose functions, Online meeting bookings and scheduling. Employee intranet portal and mass messaging. Online P/TM capabilities. OKR and KPI monitoring. Project completion time estimate. Online proofing and digital marketing tools.

Cons:

Bitric24 is awesome software with all we need.

Bitrix Response

2 months ago

Thank you for the stellar review and 10/10 rating, Norah! We're thrilled to hear Bitrix24 meets all your needs, from project management to digital marketing tools. Your switch from multiple platforms to Bitrix24 underscores the versatility and comprehensive features we strive to offer. We appreciate your support and look forward to continuing to serve your business needs.

Verified Reviewer
Verified LinkedIn User
Marketing & Advertising, 11–50 Employees
Used the Software for: 6-12 months
Reviewer Source

Alternatives Considered:

Not very user friendly

3.0 2 months ago

Comments: Some of our clients don't like Hubspot, or find it too expensive. They usually go for Bitrix or Zoho CRM. Bitrix is good, but adds too much overhead for us and additional stress.

Pros:

I liked that it had a lot of features to offer. We considered this product for a client of ours after they brought it to our attention. Doing integrations was painful as a lot of bugs happened in this system

Cons:

It's very user-friendly, but the design made it difficult for our client's employees to work on it and we had to bring in a Bitrix expert to do continuous training for them.

Bitrix Response

2 months ago

Thank you for taking the time to share your feedback. We're glad to hear that the extensive features of Bitrix24 caught your attention. We understand that the complexity of our system can sometimes be challenging, and we're continuously working on making our platform more user-friendly and intuitive. We appreciate your honesty and will take your comments into consideration as we strive to improve.

Paulo
Paulo
Finance in Brazil
Verified LinkedIn User
Marketing & Advertising, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Great task management platform. Great freemium version!

5.0 3 months ago

Comments: Overall Bitrix24 has been great for my business. Having a place to see all the tasks, assign to employees and follow up on the work has really saved me time and money!

Pros:

For task management it's FREE, it's easy to set up, it's easy to use.

Cons:

There are many features that I haven't had the chance to use because it would require me to take some time to review it, test, and implement with the team.

Bitrix Response

2 months ago

Thank you for your positive review and for choosing Bitrix24 as your task management platform, Paulo! We're thrilled to hear that our free version has met your business needs, making setup and daily use easy and efficient. We understand that exploring new features can require time and effort, and we're here to support you through that process. Our team is ready to help with resources, training, and support to ensure you can make the most out of Bitrix24. Your success in saving time and money by streamlining task management and team coordination is exactly what we aim for. Thank you for sharing your experience, and we look forward to continuing to support your business growth.

Software found in