--- description: Discover the benefits and disadvantages of Bitrix24. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Bitrix24 Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Bitrix24](/software/113540/bitrix24) # Bitrix24 Canonical: https://www.capterra.co.uk/software/113540/bitrix24 Page: 1 / 41\ Next: [Next page](https://www.capterra.co.uk/software/113540/bitrix24?page=2) > Cloud-based or on-premises workspace with CRM, project management, team chat, HR tools, and website builder. > > Verdict: Rated **4.2/5** by 1005 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Bitrix24? Businesses of all sizes across legal, retail, travel, real estate, and consulting industries. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.2/5** | 1005 Reviews | | Ease of Use | 4.0/5 | Based on overall reviews | | Customer Support | 4.0/5 | Based on overall reviews | | Value for Money | 4.2/5 | Based on overall reviews | | Features | 4.3/5 | Based on overall reviews | | Recommendation percentage | 80% | (8/10 Likelihood to recommend) | ## About the vendor - **Company**: Bitrix24 - **Location**: Alexandria, US - **Founded**: 1998 ## Commercial Context - **Starting Price**: £69.00 - **Pricing model**: Flat Rate (Free version available) (Free Trial) - **Pricing Details**: A 15-day free trial is available, and a free plan for starter business tools. - **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Chinese, English, French, German, Indonesian, Italian, Japanese, Malay, Polish, Portuguese, Russian, Spanish, Thai, Traditional Chinese, Turkish, Vietnamese - **Available Countries**: Albania, Andorra, Austria, Bahrain, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, China, Colombia, Croatia, Cyprus, Czechia, Denmark, Egypt, Finland, France, Germany, Greece, Hungary and 36 more ## Features - Appointment Management - Attendee Management - Automated Routing - Business Process Automation - Call Routing - Campaign Management - Capacity Management - Click Tracking - Client Tracking - Communication Management - Content Publishing Options - Customer Engagement - Customer Support - Dashboard - Data Storage Management - Document Capture - Donation Management - Donor Management - Employee Scheduling - Expense Tracking - Feedback Management - For Religious Organizations - For Salons and Spas - Forms Creation & Design - KPI Monitoring - Labor Forecasting - List Management - Mass Texting - Member Database - Membership Management - Multi-User Collaboration - Pre-built Templates - Price and Cost Calculations - Prioritisation - Private Network - Process Modeling & Designing - Product Configurator - Project Planning/Scheduling - Project Tracking - Real-Time Chat - Real-time Consumer-facing Chat - Registration Management - Resource Scheduling - Sales Activity Management - Scheduling - Support Ticket Management - Time Tracking - Visual Analytics - Workflow Automation - Workflow Configuration ... and 278 more features ## Integrations (28 total) - 1C EV Charging - 3CX - Adobe Acrobat - Asterisk - Calendly - ChatArchitect - Claude - ComplyAdvantage - Data Studio - Google Analytics - Google Drive to OneDrive Migration Tool - Greenway Health Pay - HubSpot Sales Hub - Intuit Mailchimp Email Marketing - Jira ... and 13 more integrations ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) ## Related Categories - [Project Management Software](https://www.capterra.co.uk/directory/30002/project-management/software) - [AI Marketing Tools](https://www.capterra.co.uk/directory/34136/ai-marketing-tools/software) - [Internal Communications Software](https://www.capterra.co.uk/directory/31014/internal-communications/software) - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Workflow Management Software](https://www.capterra.co.uk/directory/30091/workflow-management/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4491 reviews) 2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (7003 reviews) 3. [Bigin by Zoho CRM](https://www.capterra.co.uk/software/204998/bigin-by-zoho-crm) — 4.7/5 (744 reviews) 4. [eWay-CRM](https://www.capterra.co.uk/software/152769/eway-crm) — 4.5/5 (827 reviews) 5. [Salesforce Sales Cloud](https://www.capterra.co.uk/software/61368/salesforce) — 4.4/5 (18812 reviews) ## Reviews ### "Bitrix24 is a All-in-One CRM platform that delivers" — 5.0/5 > **Remy** | *3 June 2025* | Marketing & Advertising | Recommendation rating: 10.0/10 > > **Pros**: An All-In-One CRM that has loads of customisation that it is close to bespoke, but with the bonus that features are continuously being improved and developed within your subscription costs. It can be good straight out the box, but most customers will want to work with a Bitirx24 Partner so that it can be configured to integrate with your operations and enable massive efficiencies early into the adoption of Bitrix24. This will benefit your business in the long-term as you will look to utilise the 35+ functions - saving loads on additional subscriptions for Video Calling, E-Signatures, Cloud Storage, just to highlight a few. > > **Cons**: Daylight Saving seems to be an issue making appointments past the date the clocks change in UK, but a fix is being developed for this. > > It has been good - the pros outweigh the cons. Bitrix24 works for: - Lead Management - Marketing - Call Center - HR \& Employee Communications - Sales Management - Automations - Project Management - Website \& Online Store Builder It's not a simplistic as HubSpot or Monday, so it may put some people off, but it is scalable without breaking the bank. If your business is 10+ employees, then Bitrix24 can offer massive subscription cost savings as the Professional subscription offers up to 100 User licenses. ----- ### "Exploring Bitrix 24" — 4.0/5 > **George** | *4 November 2025* | Civic & Social Organization | Recommendation rating: 5.0/10 > > **Pros**: Britrix 24 seems to be quit intuative, though the terminolgy is very US orientated. I like the flexability of the product. > > **Cons**: The AI Assistant is very clunky, The terminolgy, it took a while to get a handle on the workflow that Bitrix uses. > > Thus far I have been exploring the suitability of the product for our use, I like the flexability. The free plan option is very useful for evaluation and small businesses that might struggle with the monthly plan cost. ----- ### "Intuitive Platform For Managing Tasks & Projects" — 5.0/5 > **Maryanne** | *14 January 2025* | Broadcast Media | Recommendation rating: 10.0/10 > > **Pros**: This is an all-in-one platform that has all the features and tools that I really need to do my business. It is amazing because it has AI-assistant which makes work more simple. Am able to have video conferences with my colleagues to communicate on sustain things at ease. This platform is always helpful to me. > > **Cons**: Bitrix24 is fine by me and has no issues. > > It is amazing getting everything that you need in one platform that is also easy to use and it is also cheap. ----- ### "Great all in one CRM solution" — 5.0/5 > **Orçun** | *31 January 2025* | Construction | Recommendation rating: 10.0/10 > > **Pros**: Best part of Bitrix24 that I love is it combines all resources I require in one CRM. > > **Cons**: Bitrix24 is quite hard to use at the start and learning curve is so long. ----- ### "System IT und Marketing" — 4.0/5 > **Sven** | *4 June 2025* | Renewables & Environment | Recommendation rating: 7.0/10 > > **Pros**: We have actually looked at many solutions, but Bitrix24 is unique in terms of price-performance ratio. Up to 100 licenses are already included in the Professional version. > > **Cons**: The support from the AI bot has actually been very poor and unhelpful so far. Unfortunately, the same can be said about the real support: up to now, not a single request regarding the functionality has been adjusted or resolved. > > We have now been working with Bitrix24 in a trial phase for about six months, currently with around 12 people. The system has since fulfilled its purpose and supports us well alongside our existing system. However, we have to do without some functions, which is not ideal. In the meantime, we have engaged a Gold partner who supports us from time to time. Unfortunately, his help is still limited on some topics. Although we are still in the trial phase, it looks like we will switch to Bitrix24 despite the limitations. The final decision is planned for the end of the year, and then we plan a complete transition. ----- Page: 1 / 41\ Next: [Next page](https://www.capterra.co.uk/software/113540/bitrix24?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/113540/bitrix24) ## This page is available in the following languages | Locale | URL | | da | | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fi | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | ko | | | nb | | | nl | | | nl-BE | | | pl | | | pt | | | pt-PT | | | sv | | | tr | | ----- ## Structured Data