17 years helping British businesses
choose better software

What is Bitrix24?

Bitrix24 is a leading free cloud, mobile and on-premise (open source code) project management solution used by over 12 million businesses worldwide. Unlimited tasks, projects, Gantt chart, task dependencies, time tracking, resource planning, quotes, invoicing management — free! English, German, Portuguese, Spanish, Chinese, Russian and many other languages supported.

Who Uses Bitrix24?

Bitrix24 is a perfect solution for all types of businesses. It has something for every department — sales, marketing, project management, HR, and more.

Where can Bitrix24 be deployed?

Cloud-based
On-premise

About the vendor

  • Bitrix
  • Located in Alexandria, US
  • Founded in 1998

Bitrix24 support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Chinese, English, French, German, Indonesian and 9 others

Bitrix24 pricing

Starting Price:

£61.00/month
  • Yes, has free trial
  • Yes, has free version

Bitrix24 has a free version and offers a free trial. Bitrix24 paid version starts at £61.00/month.

Pricing plans get a free trial

About the vendor

  • Bitrix
  • Located in Alexandria, US
  • Founded in 1998

Bitrix24 support

  • 24/7 (Live rep)
  • Chat

Countries available

Afghanistan, Albania, Algeria, American Samoa, Andorra and 224 others

Languages

Chinese, English, French, German, Indonesian and 9 others

Bitrix24 videos and images

Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls
View 6 more
Bitrix24 video
Bitrix24 Software - Bitrix24 Kanban Board
Bitrix24 Software - Bitrix24 Gantt Chart
Bitrix24 Software - Bitrix24 Drive
Bitrix24 Software - Bitrix24 Chats
Bitrix24 Software - Bitrix24 Videocalls

Features of Bitrix24

  • AI Content Creation
  • API
  • Access Controls/Permissions
  • Account Management
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Agenda Management
  • Alerts/Escalation
  • Alerts/Notifications
  • Applicant Tracking
  • Appointment Management
  • Appointment Scheduling
  • Approval Process Control
  • Approval Workflow
  • Archiving & Retention
  • Assignment Management
  • Attendance Tracking
  • Attendee Management
  • Audio/Video Conferencing
  • Audit Trail
  • Auto Update
  • Auto-Dialer
  • Automated Attendant
  • Automated Quoting
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Autoresponders
  • Availability Management
  • Backup and Recovery
  • Batch Processing
  • Benchmarking
  • Benefits Management
  • Billable & Non-Billable Hours
  • Billing & Invoicing
  • Biometric Recognition
  • Brainstorming
  • Business Process Automation
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Centre Management
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Transfer
  • Caller ID
  • Caller Profiles
  • Campaign Analytics
  • Campaign Management
  • Capacity Management
  • Catalogue Management
  • Channel Management
  • Chat/Messaging
  • Click Tracking
  • Client Database
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Color Codes/Icons
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Computer Telephony Integration
  • Conferencing
  • Confirmations/Reminders
  • Contact Database
  • Contact Management
  • Content Library
  • Content Management
  • Content Publishing Options
  • Conversation Intelligence
  • Customer Database
  • Customer Engagement
  • Customer History
  • Customer Segmentation
  • Customer Support
  • Customisable Branding
  • Customisable Forms
  • Customisable Invoices
  • Customisable Templates
  • Customizable Fields
  • Dashboard
  • Data Connectors
  • Data Import/Export
  • Data Storage Management
  • Data Synchronisation
  • Data Visualisation
  • Dependency Tracking
  • Discount Management
  • Discussions/Forums
  • Document Capture
  • Document Management
  • Document Storage
  • Donation Management
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Forms
  • Electronic Signature
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Database
  • Employee Directory
  • Employee Management
  • Employee Photos
  • Employee Portal
  • Employee Profiles
  • Employee Recognition
  • Employee Scheduling
  • Event Management
  • Event Scheduling
  • Event Triggered Actions
  • Exhibit/Vendor Management
  • Expense Tracking
  • Feedback Management
  • File Sharing
  • Financial Management
  • For Call Centres
  • For Financial Institutions
  • For Insurance Industry
  • For Religious Organizations
  • For Salons and Spas
  • Forecasting
  • Forms Creation & Design
  • Forms Management
  • Full Text Search
  • Gantt/Timeline View
  • Geotargeting
  • Goal Management
  • Goal Setting/Tracking
  • Graphical Workflow Editor
  • Guided Selling
  • HR Management
  • IVR Software
  • Idea Management
  • Inbound Call Centre
  • Integrated Business Operations
  • Interaction Tracking
  • Invoice Management
  • Issue Management
  • KPI Monitoring
  • Knowledge Base Management
  • Knowledge Management
  • Labor Forecasting
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Marketing Calendar
  • Mass Texting
  • Media Library
  • Meeting Management
  • Member Database
  • Member Directory
  • Membership Management
  • Message Personalisation
  • Messaging
  • Milestone Tracking
  • Mobile Access
  • Mobile Optimization
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-User Collaboration
  • Multiple Data Sources
  • Negative Feedback Management
  • Offline Form
  • Onboarding
  • Online Booking
  • Online Calendar
  • Online Forms
  • Online Payments
  • Online Store Builder
  • Opportunity Management
  • Outbound Call Centre
  • PBX
  • Patient Communications
  • Payment Processing
  • Performance Management
  • Performance Metrics
  • Personalisation
  • Phone Key Input
  • Pipeline Management
  • Policy Management
  • Portfolio Management
  • Pre-built Templates
  • Predictive Analytics
  • Predictive Dialer
  • Price and Cost Calculations
  • Pricing Management
  • Prioritisation
  • Private Network
  • Process Modeling & Designing
  • Process/Workflow Automation
  • Product Configurator
  • Product Roadmapping
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Planning/Scheduling
  • Project Time Tracking
  • Project Tracking
  • Proposal Generation
  • Pulse Surveys
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Editing
  • Real Time Synchronisation
  • Real-Time Chat
  • Real-Time Notifications
  • Real-Time Updates
  • Real-time Consumer-facing Chat
  • Recruitment Management
  • Registration Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Resource Scheduling
  • Responsive Web Design
  • Ring Groups
  • Roadmapping
  • Role-Based Permissions
  • SEO Management
  • SIP Trunking
  • SMS Messaging
  • Sales Activity Management
  • Sales Approval
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Screen Sharing
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Shared Contacts
  • Social Marketing
  • Social Media Integration
  • Social Promotion
  • Sprint Planning
  • Staff Management
  • Status Tracking
  • Strategic Planning
  • Sub-Task Management
  • Subscriber Management
  • Support Ticket Management
  • Surveys & Feedback
  • Tagging
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Management
  • Template Management
  • Templates
  • Text Editing
  • Text to Speech
  • Third-Party Integration
  • Third-Party Integrations
  • Time & Attendance
  • Time & Expense Tracking
  • Time Off Management
  • Time Tracking
  • Timesheet Management
  • Training Management
  • Transcripts/Chat History
  • Transfers/Routing
  • Two-Way Audio & Video
  • Usage Tracking/Analytics
  • Utilisation Reporting
  • Vacation/Leave Tracking
  • Version Control
  • Video Conferencing
  • Virtual Extensions
  • Visual Analytics
  • VoIP
  • Voice Mail
  • Volunteer Management
  • WYSIWYG Editor
  • Website Integration
  • Website Management
  • Widgets
  • Work Order Management
  • Workflow Configuration
  • Workflow Management
  • Workforce Management

Alternatives to Bitrix24

Nutshell is an all-in-one CRM and email marketing platform that helps B2B organizations work together to win more deals.
Jira is the #1 project management tool teams use to plan, track, and manage any kind of work Learn more about Jira
Web-based solution with lead capturing, sales forecasting, follow-ups management, contacts tracking, and accounting capabilities.
Quickbase is a no-code operational agility platform that enables organizations to improve operations through insights and automation.
Business intelligence software by Salesforce.com. Explore any data, get instant answers, and collaborate with your team.
A time-centered task, project and workflow management solution, complete with beautiful dashboards and powerful AI enabled reports.
Maximizer CRM is a game-changing solution designed specifically for the unique challenges that sales managers and sales teams face. Learn more about Maximizer CRM
Ravetree is an award-winning work management solution for project-driven organizations.
A cloud-based travel management system to maximize travel agent's performance, productivity and profitability.

Reviews of Bitrix24

Average score

Overall
4.2
Ease of Use
3.9
Customer Service
4.0
Features
4.3
Value for Money
4.2

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Saskia
Saskia
Senior Director Sales Marketing in US
Verified LinkedIn User
Restaurants, 10,000+ Employees
Used the Software for: 1+ year
Reviewer Source

Solution for Effective Project Management

5.0 last year

Comments: Our marketing team uses Bitrix24 to streamline communication and improve their approach to customer service. The setup is simple, and the program is easily integrated with others to streamline our processes. It's a really adaptable device. Therefore, this instrument should be effective for the client group.

Pros:

Work process management is something I take pleasure in since it allows me to have a clear schedule, complete the most important tasks in a timely manner, and obtain prompt assistance when I need it. Furthermore, I am able to classify people according to their industry. Thus, you may establish how long a task will take and how the meeting's participants will divide and conquer in order to get the job done. The convenience of having everything in a one app is really appreciated. It offers a video conferencing feature in addition to helping with project management and team communication.

Cons:

CRM, color scheme Landing page has to be more appealing than it is now by adding some lovely and attractive color and, if required, fixing the color presentation.

Maszni
Maszni
Senior Web Developer in Malaysia
Verified LinkedIn User
Entertainment, 1,001–5,000 Employees
Used the Software for: 2+ years
Reviewer Source

Project management software with very good workload planning

5.0 4 years ago

Comments: Overall, working with Bitrix24 as my main project management software has really improving my team effectiveness in developing a product and increase our time spend on organizing project that has short due-date.

Pros:

I really like with the workload planning that Bitrix24 has offered, as it really helpful in distributing workload for each team members. It is a very important to do this step, so we can track our task precisely and preventing us from skipping task on project. The project template is easily customizable to cater for the project needs.

Cons:

The developer should really taking consideration user experience and opinion on the software tools placement. Some of the tools is hidden on unexpected location inside on other tools and make the navigation process is quite frustrating. Storing and uploading a large size files is keep get interrupted and very frustrating experience with it.

Kathryn
Administrative Assistant in US
Education Management, 2–10 Employees
Used the Software for: 6-12 months
Reviewer Source

Bitrix24 Review

4.0 2 months ago New

Comments: Overall, I would recommend Bitrix24 to individuals and companies for the ease of use and functionality of what the software offers.

Pros:

Bitrix24 is an easy to use organizational software that allows companies to keep track of a number of items, including time recording for their employees. It is user friendly and very easy to submit time sheets.

Cons:

Bitrix24 can be a little confusing to work for the first time but once you get the hang of it, there is no trouble.

Bitrix Response

last month

Thank you for your review and for recommending Bitrix24, Kathryn! We're glad to hear that you find our software user-friendly and effective for organizational tasks, including time recording. We understand that there can be a learning curve initially, and we appreciate your patience as you got accustomed to it. Thank you again for your valuable feedback and for being a part of the Bitrix24 community.

Cheryl
Ceo in Singapore
Alternative Medicine, 11–50 Employees
Used the Software for: 1+ year
Reviewer Source

Does the job

3.0 last month New

Comments: Used for couple of years it has good functionality but not for a beginner

Pros:

It had good features and did what it needed to do

Cons:

Not the most user friendly interface found it complex at times

Bitrix Response

last month

Thank you for your feedback, Cheryl! We understand that the interface can be complex at times, especially for beginners, and we appreciate your input as we work to improve the user experience.

Andy
Director in UK
Marketing & Advertising, 2–10 Employees
Used the Software for: Free Trial
Reviewer Source

Worth Considering If Your After a CRM

4.0 3 months ago

Pros:

Bitrix24 has a ton of features without being to overwhelming. If your after a CRM its worthing spending a bit of time with Bitrix and compare it to other products. I prefer it to Hubspot. It also has many other features including task management, a website builder, worktime tracking plus many more!

Cons:

I dislike in their marketing they use the term "Replaces all your current SaaS solutions" how do they know this they dont know what Saas programs I use. Its likely it could replace quite a few but not all of them.

Alternatives Considered: HubSpot CRM

Bitrix Response

3 months ago

Thank you for taking the time to share your experience with Bitrix24, Andy. We encourage you to explore all the features Bitrix24 has to offer. We believe that with more time, you'll discover even more ways our platform can streamline your business processes and enhance productivity.

Software found in