Ticket Tailor

Best value in event ticketing services

Comments: Overall we've used TicketTailor for almost 10 events over the past 2 years and love it. It's the cheapest full-featured ticketing system you'll find, and much easier than hosting your own service to save money.

Pros:

The best thing about Ticket Tailor is the flat fee pricing model. You can charge as much or as little as you want for tickets, and not worry that they are taking a cut of every ticket sold. Especially for expensive tickets, this amounts to hundreds of dollars in savings.

Cons:

There are a few use cases that I've come across for which it isn't ideal, but I've contacted the developers and they are very helpful with taking suggestions and offering ideas. I will freely admit that some of my use cases are fairly esoteric, so if you're just doing a fairly normal event you should have no issues.

Alternatives Considered: Eventbrite

Reasons for Choosing Ticket Tailor: CiviCRM worked fine but it was a lot of effort to keep updated and customized for our needs. We hosted it on our own server.

Switched From: CiviCRM

Reasons for Switching to Ticket Tailor: We had fairly expensive events so any service that took a percentage of ticket prices was off the table.

Easy to setup. Great Integrations. Clean Interface

Comments: We were about to go live using SquareSpace to sell tickets to keep the setup easy. Boy am I glad we changed to Ticket Tailor. The easy of selling both tickets and collecting donations on TT has around made the setup worth it. And the checkin app will make the event day so much easier than using an XLS file! Thank you TT team

Pros:

We were up and running in less than 30 minutes. This includes adding a new event, integrating it with our Stripe account, integrating it with our MailChimp account and integrating it with our existing website on SquareSpace. I was HIGHLY skeptical that our users would purchase tickets AND make a donation for our fundraising event. Boy was I WRONG. Ticket Tailor's user interface really helps make it so easy for our users to do both. Thank you!

Cons:

Small request - I would love a report (or maybe on the dashboard) that shows ticket sales $ and donations $ separately.

Alternatives Considered: Squarespace

Reasons for Choosing Ticket Tailor: Better user experience for selling tickets and collecting donations. Better user experience for check into the event. Better ticket price management.

Switched From: Squarespace

Reasons for Switching to Ticket Tailor: the user experience for the other products was not ideal. and the check in process was going to be very difficult.

Great ticket platform!

Comments: Absolute blast to use and would recommend to anyone needing e tickets

Pros:

The customizable features, the pricing is awesome

Cons:

The log in is too intricate. Makes me receive a 5 digit code to log in from my email

Excellent Price

Comments: Overall, for the price it does the function necessary for a lower price that other platforms. If the platform was a little easier to use and easier for customers to find this would be helpful.

Pros:

As a small business owner, I love the low ticket fees and functionality of being able to sell a ticket online. I've used this software for lots of events.

Cons:

The ease of use and look of the software is not as nice as their competitors. Ticket tailor does not easily allow customers to find tickets without a direct link. Other platforms allow customers to easily find tickets when searching online.

Alternatives Considered: Brown Paper Tickets and Eventbrite

Reasons for Switching to Ticket Tailor: Price

A hidden treasure - Ticket Tailor has been critical in my organization's response to covid

Comments: My nonprofit organization relies heavily on visitor admission revenue to help advance our mission. We were closed for a year due to covid, which impacted us heavily. This year, we sought a solution to be able to open safely. One of our solutions was online, timed ticketing. I researched various options and found Ticket Tailor, which was listed as integrating with my Weebly website. I'm so glad I found this solution! Not only did it work well for our purposes, but the customer service they provide is excellent! They even had articles on implementing timed ticketing - just what we were looking for. The "chat" is always helpful and they always have ideas for how to use the program to do what I want it to do. And their regular updates are actually... Helpful! Always adding features or tweaking elements that make the program work just that bit better. They are affordable and responsive. I highly recommend Ticket Tailor.

Pros:

Ticket Tailor is easy to use and has excellent customer service. Any time I need help with doing something, they respond quickly. Also, they truly listen to their customers and make regular, helpful updates. I like the ease of use, ease of creating events and ticket options, ability to embed in my website, ability to customize events and communications, and so much more. The software is very affordable, and you can pass on the ticketing fees which is very common practice these days. It's a great platform!

Cons:

It's hard to say because I love this software. Reporting could be a little more robust, although it is similar to other types of platforms (e.g., online sales). Integration with a few more software platforms, such as more options for emailing, would be helpful. Much of what I would have said "like least" when I first started using the platform have already been addressed in the company's software updates!

Alternatives Considered: Tessitura and Eventbrite

Reasons for Switching to Ticket Tailor: It looked more user friendly and was more economical.