VIZOR IT Asset Management

by Vector

Who Uses VIZOR IT Asset Management?

VIZOR is for users who want the provision of effective infrastructure and end-user support. The target needs identification, management and resolution of incidents and problems.

What Is VIZOR IT Asset Management?

VIZOR is an ITIL best practice helpdesk issue tracking solution for delivering full IT end-user and customer support. Features include powerful email integration, SLA support, knowledgebase, team-working, automatic ticket assignment and a self-service portal. VIZOR is ready to use out-of-the-box or can easily be customized to meet your exact requirements. Available on-premise or in the cloud. Try now for Free.

VIZOR IT Asset Management Details

Vector

http://www.vector-networks.com

Founded 1992

Play

VIZOR IT Asset Management Software - Dashboards - thumbnail

VIZOR IT Asset Management Software - IT Purchases - thumbnail

VIZOR IT Asset Management Software - Inventory Data - thumbnail

VIZOR IT Asset Management Software - Knowledge base - thumbnail

VIZOR IT Asset Management Software - Request Portal - thumbnail

VIZOR IT Asset Management pricing overview

See pricing plans

VIZOR IT Asset Management does not have a free version but does offer a free trial.

Starting Price

Not provided by vendor See pricing details

Free Version

Free Trial

Yes, get a free trial

See pricing plans

VIZOR IT Asset Management deployment and support

Support

Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live rep)
Chat

Deployment

Cloud, SaaS, Web-based
Mac (Desktop)
Windows (Desktop)
Linux (Desktop)
Windows (On-Premise)
Linux (On-Premise)
Android (Mobile)
iPhone (Mobile)
iPad (Mobile)

Training

Live Online
Webinars
Documentation
Videos

VIZOR IT Asset Management Features

Asset Tracking Software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Management
Asset Tracking
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Calendar Management
Check-in/Check-out
Compliance Management
Contract/License Management
Cost Tracking
Customisable Forms
Customisable Reports
Customizable Fields
Data Import/Export
Depreciation Management
Dispatch Management
Disposal Management
Document Management
Equipment Maintenance
Equipment Tracking
Fixed Asset Management
Historical Reporting
IT Asset Tracking
Inventory Management
Inventory Tracking
Location Tracking
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Location
Purchase Order Management
RFID Scanning
Reminders
Reporting & Statistics
Reporting/Analytics
Reservations Management
Search/Filter
Status Tracking
Tagging
Third Party Integrations
User Management
Work Order Management
Workflow Management

View full list of Asset Tracking Software

EAM Software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Management
Asset Tracking
Audit Management
Audit Trail
Automated Scheduling
Barcode / Ticket Scanning
CMMS
Calendar Management
Compliance Management
Cost Tracking
Customisable Reports
Customizable Fields
Dashboard Creation
Document Management
Document Storage
Energy Management
Equipment Maintenance
Equipment Management
Equipment Tracking
Facility Management
Facility Scheduling
Fixed Asset Management
Historical Reporting
IT Asset Management
IT Asset Tracking
Inspection Management
Inventory Management
Inventory Tracking
Job Management
Maintenance Management
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Location
Parts Management
Preventive Maintenance
Purchase Order Management
Real Time Data
Real Time Notifications
Reporting & Statistics
Software License Management
Task Scheduling
Third Party Integrations
Warranty Tracking
Work Order Management
Workflow Management

View full list of EAM Software

Fixed Asset Management Software

API
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Accounting
Asset Management
Asset Tracking
Audit Management
Audit Trail
Barcode / Ticket Scanning
Barcode Recognition
Barcoding/RFID
Calendar Management
Compliance Management
Contract/License Management
Cost Tracking
Customisable Forms
Customisable Reports
Customizable Fields
Data Import/Export
Depreciation Management
Disposal Management
Document Management
Document Storage
Equipment Maintenance
Equipment Tracking
Fixed Asset Management
Historical Reporting
IT Asset Tracking
Inspection Management
Inventory Management
Inventory Tracking
Location Tracking
Maintenance Scheduling
Mobile Access
Monitoring
Multi-Location
Purchase Order Management
RFID Scanning
Real Time Data
Remote Access/Control
Reporting & Statistics
Resource Management
Role-Based Permissions
Status Tracking
Task Management
Third Party Integrations
User Management
Work Order Management
Workflow Management

View full list of Fixed Asset Management Software

Help Desk Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Automated Routing
CRM
Call Centre Management
Chat/Messaging
Client Portal
Customer Database
Customer History
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Customizable Fields
Data Import/Export
Document Storage
Email Management
Email Templates
Feedback Management
Help Desk Management
IT Asset Management
Interaction Tracking
Knowledge Base Management
Live Chat
Macros/Templated Responses
Monitoring
Multi-Channel Communication
Network Monitoring
Performance Metrics
Prioritisation
Real Time Notifications
Real-Time Chat
Remote Access/Control
Reporting & Statistics
Reporting/Analytics
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Third Party Integrations
Ticket Management
Workflow Configuration
Workflow Management

View full list of Help Desk Software

IT Asset Management Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Asset Management
Asset Tracking
Audit Management
Audit Trail
Barcode / Ticket Scanning
Change Management
Compliance Management
Compliance Tracking
Configurable Workflow
Configuration Management
Contract/License Management
Cost Tracking
Customisable Branding
Customisable Forms
Customisable Reports
Customizable Fields
Dashboard Creation
Data Import/Export
Data Visualisation
Email Management
IT Asset Tracking
Incident Management
Inventory Management
Inventory Tracking
Knowledge Base Management
Maintenance Management
Maintenance Scheduling
Monitoring
Prioritisation
Problem Management
Procurement Management
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Requisition Management
Role-Based Permissions
Self Service Portal
Service Level Agreement (SLA) Management
Supplier Management
Support Ticket Management
Support Ticket Tracking
Task Management
Third Party Integrations
User Management
Workflow Management

View full list of IT Asset Management Software

IT Management Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Audit Management
Audit Trail
Capacity Management
Change Management
Chat/Messaging
Compliance Management
Configurable Workflow
Configuration Management
Customisable Branding
Customisable Reports
Dashboard
Data Import/Export
Data Visualisation
Event Logs
IT Asset Tracking
IT Reporting
Incident Management
Inventory Management
Issue Auditing
Knowledge Management
License Management
Maintenance Scheduling
Monitoring
Patch Management
Performance Metrics
Real Time Data
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Real-time Updates
Remote Access/Control
Remote Monitoring & Management
Reporting & Statistics
SSL Security
Self Service Portal
Server Monitoring
Service Level Agreement (SLA) Management
Single Sign On
Task Management
Third Party Integrations
Ticket Management
Uptime Reporting
User Management
Workflow Management

View full list of IT Management Software

IT Service Software

API
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Asset Management
Audit Management
CRM
Change Management
Client Portal
Compliance Management
Configurable Workflow
Configuration Management
Contract/License Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Customizable Fields
Dashboard Creation
Drag & Drop
Email Management
IT Asset Management
IT Asset Tracking
Incident Management
Inventory Management
Knowledge Base Management
Knowledge Management
Monitoring
Prioritisation
Problem Management
Project Management
Real Time Monitoring
Real Time Notifications
Real Time Reporting
Release Management
Reporting & Statistics
SSL Security
Self Service Portal
Service Catalogue
Service Level Agreement (SLA) Management
Service Reporting
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Third Party Integrations
Ticket Management
Workflow Management

View full list of IT Service Software

ITSM Tools

API
Access Controls/Permissions
Active Directory Integration
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Approval Process Control
Asset Management
Asset Tracking
Audit Management
Availability Management
CRM
Capacity Management
Change Management
Chat/Messaging
Client Portal
Configurable Workflow
Configuration Management
Contract/License Management
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Customizable Fields
Dashboard Creation
Drag & Drop
Email Management
Help Desk Management
IT Asset Tracking
Incident Management
Inventory Management
Knowledge Base Management
Monitoring
Multi-Channel Communication
Prioritisation
Problem Management
Project Management
Release Management
Reporting & Statistics
Role-Based Permissions
Self Service Portal
Service Catalogue
Service Level Agreement (SLA) Management
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Task Management
Third Party Integrations
Workflow Management

View full list of ITSM Tools

Issue Tracking Software

API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts / Escalation
Alerts/Notifications
Assignment Management
Chat/Messaging
Collaboration Tools
Commenting/Notes
Configurable Workflow
Customisable Branding
Customisable Forms
Customisable Reports
Customisable Templates
Customizable Fields
Dashboard
Drag & Drop
Email Management
Help Desk Management
Issue Auditing
Issue Management
Issue Scheduling
Issue Tracking
Knowledge Base Management
Monitoring
Multi-Channel Communication
Prioritisation
Project Management
Projections
Real Time Notifications
Real Time Reporting
Real-time Updates
Recurring Issues
Reporting & Statistics
Role-Based Permissions
Rules-Based Workflow
SSL Security
Self Service Portal
Service Level Agreement (SLA) Management
Support Ticket Management
Support Ticket Tracking
Surveys & Feedback
Tagging
Task Management
Task Progress Tracking
Third Party Integrations
Ticket Management
Widgets
Workflow Management

View full list of Issue Tracking Software

VIZOR IT Asset Management Alternatives

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VIZOR IT Asset Management Reviews for UK Users

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Overall rating

4/5

From 1 user review

Average score

Ease of Use 3

Customer Service 5

Features 4

Value for Money 4

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Ludwig W.

Technology Executive

Computer Software, 51-200 Employees

Used the Software for: Free Trial

Overall Rating
Ease of Use
Features & Functionality
Customer Support
Value for Money
Likelihood to Recommend

8/10

Reviewer Source
Reviewed on 27/09/2018

"ITSM Evaluation of Vizor Helpdesk"

Comments: During our ITSM product evaluation this product ended up in the top-3, but eventually a different solution was chosen by our team. Anyhow a very valuable ITSM solution.

Pros: List of strong points:
Deep search and combining of search criteria. Very simple and compact user interface, not too fancy, just what it needs to be. Tree of smart drop down levels. Automatic reply by email from the system. Knowledge base for incident resolution. Possibility to link to sharepoint and oneNote. extensive list of reports.

Cons: It is not always very clear what is standard and what can be done via integration services from the Vizor company.

Reviewer Source
Reviewed on 27/09/2018

Read all 1 review