--- description: Discover the benefits and disadvantages of webCRM. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: webCRM Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [webCRM](/software/112291/webcrm) # webCRM Canonical: https://www.capterra.co.uk/software/112291/webcrm Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/112291/webcrm?page=2) > webCRM is an affordable and proven online CRM system > > Verdict: Rated **4.5/5** by 19 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses webCRM? webCRM is perfect for SME customers who are now ready for the next level of CRM system to grow their company. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.5/5** | 19 Reviews | | Ease of Use | 4.3/5 | Based on overall reviews | | Customer Support | 4.7/5 | Based on overall reviews | | Value for Money | 4.6/5 | Based on overall reviews | | Features | 4.6/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Efficy - **Founded**: 1998 ## Commercial Context - **Starting Price**: €25.00 - **Pricing model**: Per User (Free Trial) - **Pricing Details**: From £18 per user/month - **Target Audience**: 2–10, 11–50, 51–200, 201–500 - **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) - **Supported Languages**: Danish, Dutch, English, Finnish, German, Norwegian, Portuguese, Spanish, Swedish - **Available Countries**: Belgium, Denmark, France, Spain, Sweden, United Kingdom, United States ## Features - CRM - Calendar/Reminder System - Campaign Management - Contact Database - Contact Management - Customer Database - Customizable Fields - Document Storage - Email Marketing - Forecasting - Interaction Tracking - Lead Management - Mobile Access - Opportunity Management - Performance Metrics - Quotes/Estimates - Sales Forecasting - Sales Pipeline Management - Sales Reports - Search/Filter - Segmentation - Task Management ## Integrations (2 total) - Mailjet - Microsoft Outlook ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support ## Category - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) ## Related Categories - [CRM Software](https://www.capterra.co.uk/directory/2/customer-relationship-management/software) - [Contact Management Software](https://www.capterra.co.uk/directory/30016/contact-management/software) - [Retail Management Software](https://www.capterra.co.uk/directory/20053/retail-management-systems/software) - [Lead Management Software](https://www.capterra.co.uk/directory/30017/lead-management/software) - [Sales Force Automation Software](https://www.capterra.co.uk/directory/12/sales-force-automation/software) ## Alternatives 1. [HubSpot CRM](https://www.capterra.co.uk/software/152373/hubspot-crm) — 4.5/5 (4451 reviews) 2. [EngageBay CRM](https://www.capterra.co.uk/software/178819/engagebay-marketing) — 4.7/5 (907 reviews) 3. [monday CRM](https://www.capterra.co.uk/software/1024614/monday-crm) — 4.7/5 (453 reviews) 4. [Less Annoying CRM](https://www.capterra.co.uk/software/118921/less-annoying-crm) — 4.8/5 (645 reviews) 5. [Marketing 360](https://www.capterra.co.uk/software/148516/marketing-360) — 4.5/5 (1132 reviews) ## Reviews ### "WebCRM has revolutionised the way we work" — 5.0/5 > **James Dean** | *30 April 2018* | Telecommunications > > **Pros**: - Amazing customer service. They're always happy to help - The ability to bespoke the platform to our business Ease of use - The seamless transfer between Activities (Lead Generation Team) and Opportunities (Sales) - Email marketing capabilities - Excellent reporting facilities - Easy for managers to see workload of employees > > **Cons**: - None\! It's totally changed the way we work. We have transformed from a sub company to a projected organisation this year while using WebCRM. It is perfect for our business. ----- ### "WebCRM - work from home" — 5.0/5 > **Verified Reviewer** | *7 May 2020* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: No matter where I am in the world, as long as I have internet connectivity I am able to work. Working from home is easy with this product. > > **Cons**: Only that the amount of users are limited depending on which package you buy. It is a pity that not more users are able to make use of this great software at our company. To add video calls would be a great option\! > > I use it daily and can register every video consultation during this pandemic as well as all packages sold during this time. Making working from home a blessing during this time. ----- ### "Administrative customer Software" — 3.0/5 > **Margrit** | *28 February 2022* | Hospitality | Recommendation rating: 3.0/10 > > **Pros**: Funktions for teamwork with several tasks at administrative customer invoice process are helpfull. > > **Cons**: Reports are better showing up since some month. But complicated to use. > > To organize an online customer administrative process is helpfull for working together with a team . ----- ### "Great software and support" — 5.0/5 > **Gabriel** | *20 July 2018* | Recommendation rating: 10.0/10 > > **Pros**: Not just have we discovered the best item to satisfy our requirements however Support had actually made the shift pain-free and simple - they're constantly readily available and most importantly they do exactly what they state they will. After weeks of having a hard time to discover a CRM system that was both easy to utilize and which had the performance we required, I was so grateful to be described webCRM. > > **Cons**: Some of the integrations could be made better, not to say that support is not always available and repsonding to our needs ----- ### "I'm very happy to have worked with webCRM" — 5.0/5 > **Inés** | *8 April 2018* | Telecommunications | Recommendation rating: 10.0/10 > > **Pros**: I'm very happy to have worked with webCRM and I'm sure I'll be back for a second time, I'm really happy and satisfied with the results obtained by one of the best companies that can be found in the area of customer relationship management . > > **Cons**: I really do not have any complaints to give, on the contrary, I only have good comments, I recommend them highly, very good service. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/112291/webcrm?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/112291/webcrm) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Structured Data