---
description: Discover the benefits and disadvantages of Grahakly.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Grahakly Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Grahakly](/software/1116509/Grahakly)

# Grahakly

Canonical: https://www.capterra.co.uk/software/1116509/Grahakly

> Grahakly is AI-driven software that manages sales, marketing, and support through the official WhatsApp Business Platform.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Grahakly?

Small and medium-sized businesses, D2C brands, service providers, and growing teams that use WhatsApp to manage customer conversations, sales, support, marketing, and engagement.

## About the vendor

- **Company**: Grahakly

## Commercial Context

- **Starting Price**: ₹499.00
- **Pricing model**: Flat Rate (Free Trial)
- **Pricing Details**: Grahakly uses a subscription-based pricing model designed to support businesses of different sizes and messaging requirements.&#10;&#10;Customers can choose between monthly and annual subscription plans. Annual plans may offer better overall value for businesses that plan to use the platform on a long-term basis.&#10;&#10;Subscription pricing is based on the features and capabilities included in the selected plan. Depending on the plan, businesses may receive access to features such as a shared team inbox, contact management, broadcasts, WhatsApp template management, team collaboration, AI-assisted messaging, sales pipeline tools, reporting, integrations, and developer APIs.&#10;&#10;In addition to the Grahakly subscription fee, WhatsApp messaging charges may apply based on the pricing and billing rules of the WhatsApp Business Platform. These usage charges can vary depending on message type, destination, and Meta's applicable pricing structure.&#10;&#10;Some additional usage-based services or advanced capabilities may also be priced separately depending on the customer's requirements.&#10;&#10;Grahakly is designed to provide transparent pricing so businesses can understand both their platform subscription and applicable communication usage costs.&#10;&#10;Prospective customers can review the available plans, compare included features, and select the option that best fits their team size and customer engagement needs. Businesses with higher messaging volumes, larger teams, or specific integration and deployment requirements can contact Grahakly for a customized plan or commercial discussion.&#10;&#10;For current plan details and pricing, prospective buyers can visit the Grahakly pricing page or contact the Grahakly team directly.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- Activity Dashboard
- Alerts/Notifications
- Communication Management
- Customer Experience Management
- Customer History
- Engagement Tracking
- Feedback Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Reporting/Analytics
- Third-Party Integrations
- Visual Analytics

## Integrations (2 total)

- Cashfree
- n8n embed

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Alternatives

1. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (7007 reviews)
2. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3494 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4094 reviews)
4. [Text](https://www.capterra.co.uk/software/1078275/Text) — 4.7/5 (32 reviews)
5. [Zoho CRM Plus](https://www.capterra.co.uk/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1116509/Grahakly)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10061054/Grahakly/> |
| en-AE | <https://www.capterra.ae/software/1116509/Grahakly> |
| en-AU | <https://www.capterra.com.au/software/1116509/Grahakly> |
| en-CA | <https://www.capterra.ca/software/1116509/Grahakly> |
| en-GB | <https://www.capterra.co.uk/software/1116509/Grahakly> |
| en-IE | <https://www.capterra.ie/software/1116509/Grahakly> |
| en-IL | <https://www.capterra.co.il/software/1116509/Grahakly> |
| en-IN | <https://www.capterra.in/software/1116509/Grahakly> |
| en-NZ | <https://www.capterra.co.nz/software/1116509/Grahakly> |
| en-SG | <https://www.capterra.com.sg/software/1116509/Grahakly> |
| en-ZA | <https://www.capterra.co.za/software/1116509/Grahakly> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Grahakly","description":"Grahakly is a customer engagement platform built on the WhatsApp Business Platform, unifying sales, marketing, and support through a shared inbox for team collaboration. Agents can assign conversations, add notes, and tag messages, while role-based access controls and routing rules manage workflows. The platform supports Meta-approved broadcast campaigns with personalization, scheduling, and delivery tracking. Teams can create and submit message templates with media, buttons, and variables for approval. An AI assistant aids in drafting replies, translating messages, and summarizing threads. Features include contact management with labels, a visual sales pipeline, and analytics for tracking conversations, response times, and campaign performance. Teams can qualify leads, share catalogs, process payments, and automate workflows via API integrations and webhooks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a9595cb1-83b5-404a-a0e0-7c8860257202.png","url":"https://www.capterra.co.uk/software/1116509/Grahakly","@id":"https://www.capterra.co.uk/software/1116509/Grahakly#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"499","@type":"Offer","priceCurrency":"INR"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/1116509/Grahakly#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Grahakly?","@type":"Question","acceptedAnswer":{"text":"Grahakly is a customer engagement platform built on the WhatsApp Business Platform, unifying sales, marketing, and support through a shared inbox for team collaboration. Agents can assign conversations, add notes, and tag messages, while role-based access controls and routing rules manage workflows. The platform supports Meta-approved broadcast campaigns with personalization, scheduling, and delivery tracking. Teams can create and submit message templates with media, buttons, and variables for approval. An AI assistant aids in drafting replies, translating messages, and summarizing threads. Features include contact management with labels, a visual sales pipeline, and analytics for tracking conversations, response times, and campaign performance. Teams can qualify leads, share catalogs, process payments, and automate workflows via API integrations and webhooks.","@type":"Answer"}},{"name":"Who Uses Grahakly?","@type":"Question","acceptedAnswer":{"text":"Small and medium-sized businesses, D2C brands, service providers, and growing teams that use WhatsApp to manage customer conversations, sales, support, marketing, and engagement.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1116509/Grahakly#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/30906/customer-engagement/software","@type":"ListItem"},{"name":"Grahakly","position":3,"item":"/software/1116509/Grahakly","@type":"ListItem"}]}]}
</script>
