---
description: Discover the benefits and disadvantages of HappyFox Service Desk.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HappyFox Service Desk Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [HappyFox Service Desk](/software/1113378/HappyFox-Service-Desk)

# HappyFox Service Desk

Canonical: https://www.capterra.co.uk/software/1113378/HappyFox-Service-Desk

> HappyFox Service Desk is an ITIL-aligned platform that manages incidents, changes, assets, and service requests with AI automation.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses HappyFox Service Desk?

HappyFox Service Desk is used by IT, HR, facilities, finance, operations, education, ecommerce, healthcare, and real estate teams.

## About the vendor

- **Company**: HappyFox
- **Location**: Irvine, US
- **Founded**: 2012

## Commercial Context

- **Starting Price**: US$69.00
- **Pricing model**: Per User (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Albanian, Arabic, Armenian, Bangla, Basque, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Irish, Italian, Japanese, Latvian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Russian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
- **Available Countries**: Australia, Canada, China, France, Germany, Japan, Portugal, United Arab Emirates, United Kingdom, United States

## Features

- Customer Support
- Incident Management
- Knowledge Base Management
- Self Service Portal

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software)

## Related Categories

- [Field Service Management Software](https://www.capterra.co.uk/directory/10009/field-service-management/software)
- [Service Desk Software](https://www.capterra.co.uk/directory/31027/service-desk/software)

## Alternatives

1. [Joblogic](https://www.capterra.co.uk/software/134632/joblogic) — 4.3/5 (102 reviews)
2. [Solarvista](https://www.capterra.co.uk/software/26749/solarvista) — 4.6/5 (11 reviews)
3. [eLogii](https://www.capterra.co.uk/software/202055/elogii) — 4.8/5 (57 reviews)
4. [Pandell Jobutrax](https://www.capterra.co.uk/software/193971/pandell-jobutrax) (0 reviews)
5. [Workever](https://www.capterra.co.uk/software/178267/workever) — 4.7/5 (39 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1113378/HappyFox-Service-Desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10057877/HappyFox-Service-Desk/> |
| en-AE | <https://www.capterra.ae/software/1113378/HappyFox-Service-Desk> |
| en-AU | <https://www.capterra.com.au/software/1113378/HappyFox-Service-Desk> |
| en-CA | <https://www.capterra.ca/software/1113378/HappyFox-Service-Desk> |
| en-GB | <https://www.capterra.co.uk/software/1113378/HappyFox-Service-Desk> |
| en-IE | <https://www.capterra.ie/software/1113378/HappyFox-Service-Desk> |
| en-IL | <https://www.capterra.co.il/software/1113378/HappyFox-Service-Desk> |
| en-IN | <https://www.capterra.in/software/1113378/HappyFox-Service-Desk> |
| en-NZ | <https://www.capterra.co.nz/software/1113378/HappyFox-Service-Desk> |
| en-SG | <https://www.capterra.com.sg/software/1113378/HappyFox-Service-Desk> |
| en-ZA | <https://www.capterra.co.za/software/1113378/HappyFox-Service-Desk> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"HappyFox Service Desk","description":"HappyFox Service Desk is an IT service management platform that streamlines incident management, change management, asset tracking, and service requests in a unified system. Built on ITIL standards, it features an intuitive interface to simplify tasks for IT teams and users. AI capabilities enable automated ticket routing, categorization, smart knowledge suggestions, and predictive analytics to prevent issues.\n\nThe platform includes SLA tracking, self-service portals, IT asset management, change management with impact analysis, release and problem management, and a service catalog. Employees can access it via web, mobile, Slack, or Microsoft Teams, while agents use a unified workspace and workflow automation tools.\n\nIntegration with Microsoft Entra ID, Azure, Google Suite, and Azure DevOps ensures seamless connectivity. Process automation and an AI assistant support employees and agents throughout the request lifecycle.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/16d06eac-d8a9-4534-8b4d-f8a2225d8f8d.png","url":"https://www.capterra.co.uk/software/1113378/HappyFox-Service-Desk","@id":"https://www.capterra.co.uk/software/1113378/HappyFox-Service-Desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"applicationCategory":"BusinessApplication","offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.capterra.co.uk/software/1113378/HappyFox-Service-Desk#faqs","@type":"FAQPage","mainEntity":[{"name":"What is HappyFox Service Desk?","@type":"Question","acceptedAnswer":{"text":"HappyFox Service Desk is an IT service management platform that streamlines incident management, change management, asset tracking, and service requests in a unified system. Built on ITIL standards, it features an intuitive interface to simplify tasks for IT teams and users. AI capabilities enable automated ticket routing, categorization, smart knowledge suggestions, and predictive analytics to prevent issues.The platform includes SLA tracking, self-service portals, IT asset management, change management with impact analysis, release and problem management, and a service catalog. Employees can access it via web, mobile, Slack, or Microsoft Teams, while agents use a unified workspace and workflow automation tools.Integration with Microsoft Entra ID, Azure, Google Suite, and Azure DevOps ensures seamless connectivity. Process automation and an AI assistant support employees and agents throughout the request lifecycle.","@type":"Answer"}},{"name":"Who Uses HappyFox Service Desk?","@type":"Question","acceptedAnswer":{"text":"HappyFox Service Desk is used by IT, HR, facilities, finance, operations, education, ecommerce, healthcare, and real estate teams.","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1113378/HappyFox-Service-Desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Field Service Management Software","position":2,"item":"/directory/10009/field-service-management/software","@type":"ListItem"},{"name":"HappyFox Service Desk","position":3,"item":"/software/1113378/HappyFox-Service-Desk","@type":"ListItem"}]}]}
</script>