---
description: Discover the benefits and disadvantages of Swift Fox.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Swift Fox Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Network Monitoring Tools](/directory/30019/network-monitoring/software) > [Swift Fox](/software/1112953/Swift-Fox)

# Swift Fox

Canonical: https://www.capterra.co.uk/software/1112953/Swift-Fox

> All-in-one WISP platform: network monitoring, QoE shaping, MPLS automation, billing \&amp; call centre — built by WISP operators.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

-----

## Overview

### Who Uses Swift Fox?

Independent Wireless Internet Service Providers (WISPs) as well as hybrid wireless/fibre ISPs in North America using equipment from Mikrotik, Ubiquiti, Cambium etc.  Typically 100-5000+ subscribers.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Swift Fox Systems Inc

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Usage Based (Free Trial)
- **Pricing Details**: Swift Fox is priced by feature tier.  Network automation and monitoring is $0.50 per subscriber per month with a $50 minimum.  Network plus billing is $1.00 per subscriber per month with a $100 minimum.  Network, billing and call centre is $2.00 per subscriber per month with a $250 minimum.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Canada, United States

## Features

- Bandwidth Monitoring
- Billing & Invoicing
- Dashboard
- Device Auto Discovery
- Network Analysis
- Performance Metrics
- Post-Paid Service
- Pre-Paid Service
- Recurring/Subscription Billing
- Reporting & Statistics
- Self Service Portal
- Server Monitoring
- Service Provisioning
- Simple Network Management Protocol (SNMP)
- Usage Tracking/Analytics

## Integrations (5 total)

- Help Scout
- PagerDuty
- Preseem
- Spreedly
- UISP

## Support Options

- Email/Help Desk
- Knowledge Base
- Phone Support
- Chat

## Category

- [Network Monitoring Tools](https://www.capterra.co.uk/directory/30019/network-monitoring/software)

## Related Categories

- [Network Monitoring Tools](https://www.capterra.co.uk/directory/30019/network-monitoring/software)
- [Billing and Provisioning Software](https://www.capterra.co.uk/directory/20054/billing-and-provisioning/software)
- [Other Business Software](https://www.capterra.co.uk/directory/34540/other-business/software)

## Alternatives

1. [New Relic](https://www.capterra.co.uk/software/118128/new-relic) — 4.5/5 (201 reviews)
2. [Preseem](https://www.capterra.co.uk/software/1063889/preseem) (0 reviews)
3. [Site24x7](https://www.capterra.co.uk/software/168192/site24x7) — 4.7/5 (396 reviews)
4. [Malwarebytes for Business](https://www.capterra.co.uk/software/1029929/malwarebytes-for-business) — 4.7/5 (2518 reviews)
5. [Google Cloud](https://www.capterra.co.uk/software/170983/google-cloud-platform) — 4.7/5 (2335 reviews)

## Reviews

### "We built our business on Swiftfox" — 5.0/5

> **Colin** | *26 August 2026* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: The network-out design of Swiftfox is why it's so good; it's one of the few software products that I've used that is able to communicate so much of what is important to us so simply and intuitively, and I keep the home page open on dedicated workstation all the time. That being said though, the MPLS auto-balancing function is hands down the best feature and is totally absent from any other competing product that I've ever looked at.
> 
> **Cons**: The interface is a bit quirky at first glance but like the other aspects of the software is based on how you need to see information and the links to dig down into a customer or device are exactly where you would expect them to be.
> 
> I built my business on Swiftfox after auditioning several other products when we were starting up. Because of that, it's hard to say whether it works so great because it's so well designed to suit our needs, or it's because we built our business to operate based on the best practises that are the underpinnings of Swiftfox's design. It's a bit of a chicken and the egg scenario, but regardless of which reason I can't think of a product or service provider who has done more for me in any business I have ever operated.

-----

### "Swift Fox is the best network monitoring and billing solution for any WISP." — 5.0/5

> **Dustin** | *15 September 2026* | Internet | Recommendation rating: 10.0/10
> 
> **Pros**: We have been a customer of Swift Fox for almost 20 years, and it has been one of the best decisions for the company. The software allows us to monitor our network of clients in a very hands off way. With a quick glance, we can see the health of the client network, backhaul connections, and gateway reliability. This allows phone support techs to focus more on a customer service, and allows field technician to quickly diagnose a problem. On-call support staff is rarely sent out after hours, as Swift Fox has helped us to tune our network reliability to a level that the only issues we run into are mostly due to third party outages that we have no control over. In turn this allows management and senior technician to focus on growth rather than fixing issues. &#10;&#10;The included billing software makes it easy to track client payment, refunds, discounts, and customer history. Having the ability to highlight important Industrial clients, and repeat nuisance customers allows us to quickly address minor problems before they become a big issue. There's a captive disconnect feature that automatically sends customers to a landing page if they haven't paid their bill within the grace period, which is great for billing side of things.
> 
> **Cons**: It is a bit of a grip that there is no dark mode yet, which is kind of not a big deal until you want to verify the outage message that came through at 2 in the morning is a gateway issue and not the network. Luckily enough, it's always a quick check and your corneas don't suffer for too long.
> 
> Ultimately, Swift Fox is a complete package and hands down the best all in one solution that is a must have for any WISP.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1112953/Swift-Fox)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10057452/Swift-Fox/> |
| en-AE | <https://www.capterra.ae/software/1112953/Swift-Fox> |
| en-AU | <https://www.capterra.com.au/software/1112953/Swift-Fox> |
| en-CA | <https://www.capterra.ca/software/1112953/Swift-Fox> |
| en-GB | <https://www.capterra.co.uk/software/1112953/Swift-Fox> |
| en-IE | <https://www.capterra.ie/software/1112953/Swift-Fox> |
| en-IL | <https://www.capterra.co.il/software/1112953/Swift-Fox> |
| en-IN | <https://www.capterra.in/software/1112953/Swift-Fox> |
| en-NZ | <https://www.capterra.co.nz/software/1112953/Swift-Fox> |
| en-SG | <https://www.capterra.com.sg/software/1112953/Swift-Fox> |
| en-ZA | <https://www.capterra.co.za/software/1112953/Swift-Fox> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Swift Fox","description":"Swift Fox is a complete operations platform for wireless and hybrid ISPs, built by operators who founded and ran a multi-thousand-subscriber WISP for ten years. It combines network monitoring (every customer radio pinged every minute, with paging and on-call rotations), built-in fq_codel QoE shaping tied to billing packages, and automation nobody else offers: MPLS auto traffic balancing across redundant backhauls, tier-fair shaping during congestion, DDoS mitigation, and CGNAT. Billing includes 150+ payment processors, a branded customer portal, and captive-portal disconnects that let customers pay online and reconnect themselves. An optional hosted call centre adds a toll-free number, PBX, and call recording on customer accounts. Out-of-band by design, so nothing sits in your data path. Works with every major radio vendor and syncs with UISP. Pricing is published (from $0.75/subscriber/month, no contracts) and includes two hours of onboarding with an engineer who has run a WISP.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/9dafe09d-ccf6-4344-af88-1e0c5899200b.png","url":"https://www.capterra.co.uk/software/1112953/Swift-Fox","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1112953/Swift-Fox#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":2,"ratingValue":5.0},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1112953/Swift-Fox#faqs","mainEntity":[{"name":"What is Swift Fox?","@type":"Question","acceptedAnswer":{"text":"Swift Fox is a complete operations platform for wireless and hybrid ISPs, built by operators who founded and ran a multi-thousand-subscriber WISP for ten years. It combines network monitoring (every customer radio pinged every minute, with paging and on-call rotations), built-in fq_codel QoE shaping tied to billing packages, and automation nobody else offers: MPLS auto traffic balancing across redundant backhauls, tier-fair shaping during congestion, DDoS mitigation, and CGNAT. Billing includes 150+ payment processors, a branded customer portal, and captive-portal disconnects that let customers pay online and reconnect themselves. An optional hosted call centre adds a toll-free number, PBX, and call recording on customer accounts. Out-of-band by design, so nothing sits in your data path. Works with every major radio vendor and syncs with UISP. Pricing is published (from $0.75/subscriber/month, no contracts) and includes two hours of onboarding with an engineer who has run a WISP.","@type":"Answer"}},{"name":"Who Uses Swift Fox?","@type":"Question","acceptedAnswer":{"text":"Independent Wireless Internet Service Providers (WISPs) as well as hybrid wireless/fibre ISPs in North America using equipment from Mikrotik, Ubiquiti, Cambium etc.Typically 100-5000+ subscribers.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Network Monitoring Tools","position":2,"item":"/directory/30019/network-monitoring/software","@type":"ListItem"},{"name":"Swift Fox","position":3,"item":"/software/1112953/Swift-Fox","@type":"ListItem"}],"@id":"https://www.capterra.co.uk/software/1112953/Swift-Fox#breadcrumblist"}]}
</script>
