---
description: Discover the benefits and disadvantages of Kovax.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Kovax Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Kovax](/software/1112478/Kovax)

# Kovax

Canonical: https://www.capterra.co.uk/software/1112478/Kovax

> Kovax is AI voice agent software for Shopify, automating support calls, cart recovery, and order confirmation in 20+ languages.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Kovax?

Shopify merchants and agencies dealing with shopify merchants

## About the vendor

- **Company**: Kovax

## Commercial Context

- **Starting Price**: US$50.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Arabic, Chinese, English, French, German, Hindi, Japanese, Korean, Portuguese, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Autonomous Task Execution
- Natural Language Processing

## Integrations (7 total)

- Gorgias
- Klaviyo
- Razorpay
- Shiprocket
- Shopify
- WhatsApp
- Zendesk AI

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.uk/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3471 reviews)
2. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2215 reviews)
3. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [TeamSupport](https://www.capterra.co.uk/software/87908/teamsupport) — 4.5/5 (849 reviews)
5. [Talkdesk](https://www.capterra.co.uk/software/132852/talkdesk) — 4.5/5 (733 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1112478/Kovax)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10056948/Kovax/> |
| en-AE | <https://www.capterra.ae/software/1112478/Kovax> |
| en-AU | <https://www.capterra.com.au/software/1112478/Kovax> |
| en-CA | <https://www.capterra.ca/software/1112478/Kovax> |
| en-GB | <https://www.capterra.co.uk/software/1112478/Kovax> |
| en-IE | <https://www.capterra.ie/software/1112478/Kovax> |
| en-IL | <https://www.capterra.co.il/software/1112478/Kovax> |
| en-IN | <https://www.capterra.in/software/1112478/Kovax> |
| en-NZ | <https://www.capterra.co.nz/software/1112478/Kovax> |
| en-SG | <https://www.capterra.com.sg/software/1112478/Kovax> |
| en-ZA | <https://www.capterra.co.za/software/1112478/Kovax> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@id":"https://www.capterra.co.uk/#organization","@type":"Organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Kovax","description":"Kovax is AI voice agent software for Shopify that automates customer communications 24/7 in over 20 languages. It handles order tracking, returns, and product inquiries without hold times. With one-click Shopify integration, it syncs product catalogs, orders, and customer data, requiring no coding knowledge. The software features three agents: an outbound sales agent for WhatsApp follow-ups, a customer service agent for inbound calls and multi-channel support, and a cash-on-delivery verification agent to reduce failed deliveries. Conversations have sub-second response times, and the system detects customer language preferences. For complex inquiries, Kovax transfers them to human agents while preserving conversation context. Built on enterprise-grade infrastructure, it ensures SOC 2 Type II compliance, GDPR readiness, and PCI DSS certification, with encrypted data in transit and at rest.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0e7a1aff-69ce-407f-bb77-9a8be98430eb.png","url":"https://www.capterra.co.uk/software/1112478/Kovax","@id":"https://www.capterra.co.uk/software/1112478/Kovax#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"50","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.uk/software/1112478/Kovax#faqs","@type":"FAQPage","mainEntity":[{"name":"What is Kovax?","@type":"Question","acceptedAnswer":{"text":"Kovax is AI voice agent software for Shopify that automates customer communications 24/7 in over 20 languages. It handles order tracking, returns, and product inquiries without hold times. With one-click Shopify integration, it syncs product catalogs, orders, and customer data, requiring no coding knowledge. The software features three agents: an outbound sales agent for WhatsApp follow-ups, a customer service agent for inbound calls and multi-channel support, and a cash-on-delivery verification agent to reduce failed deliveries. Conversations have sub-second response times, and the system detects customer language preferences. For complex inquiries, Kovax transfers them to human agents while preserving conversation context. Built on enterprise-grade infrastructure, it ensures SOC 2 Type II compliance, GDPR readiness, and PCI DSS certification, with encrypted data in transit and at rest.","@type":"Answer"}},{"name":"Who Uses Kovax?","@type":"Question","acceptedAnswer":{"text":"Shopify merchants and agencies dealing with shopify merchants","@type":"Answer"}}]},{"@id":"https://www.capterra.co.uk/software/1112478/Kovax#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"/directory/34696/ai-agents-for-customer-support/software","@type":"ListItem"},{"name":"Kovax","position":3,"item":"/software/1112478/Kovax","@type":"ListItem"}]}]}
</script>