---
description: Discover the benefits and disadvantages of Rivet.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Rivet Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Rivet](/software/1112468/Rivet)

# Rivet

Canonical: https://www.capterra.co.uk/software/1112468/Rivet

> Rivet AI helps ecommerce stores convert visitors into buyers with product cards, inventory answers, and cart attribution.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Rivet?

Shopify, WooCommerce, BigCommerce, Wix, Magento, custom storefronts. Small to mid-size DTC brands (1-50 staff). Buyers: owners, managers, founders. Global English markets.

## About the vendor

- **Company**: Rivet

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Angola, Argentina, Australia, Bahrain, Botswana, Brazil, Canada, Chile, China, Colombia, France, Germany, Ghana, Guam, Hong Kong SAR China, India, Indonesia, Israel, Japan, Jordan and 23 more

## Features

- Autonomous Task Execution
- Dashboard
- Data Security
- Natural Language Processing
- Proactive Chat

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.uk/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Freshdesk](https://www.capterra.co.uk/software/124981/freshdesk) — 4.5/5 (3471 reviews)
2. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2215 reviews)
3. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1787 reviews)
4. [TeamSupport](https://www.capterra.co.uk/software/87908/teamsupport) — 4.5/5 (849 reviews)
5. [Talkdesk](https://www.capterra.co.uk/software/132852/talkdesk) — 4.5/5 (733 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1112468/Rivet)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10056937/Rivet/> |
| en-AE | <https://www.capterra.ae/software/1112468/Rivet> |
| en-AU | <https://www.capterra.com.au/software/1112468/Rivet> |
| en-CA | <https://www.capterra.ca/software/1112468/Rivet> |
| en-GB | <https://www.capterra.co.uk/software/1112468/Rivet> |
| en-IE | <https://www.capterra.ie/software/1112468/Rivet> |
| en-IL | <https://www.capterra.co.il/software/1112468/Rivet> |
| en-IN | <https://www.capterra.in/software/1112468/Rivet> |
| en-NZ | <https://www.capterra.co.nz/software/1112468/Rivet> |
| en-SG | <https://www.capterra.com.sg/software/1112468/Rivet> |
| en-ZA | <https://www.capterra.co.za/software/1112468/Rivet> |

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