---
description: Discover the benefits and disadvantages of HelpStack.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HelpStack Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/31035/unified-communications/software) > [HelpStack](/software/1111735/HelpStack)

# HelpStack

Canonical: https://www.capterra.co.uk/software/1111735/HelpStack

> One inbox for email, chat, Instagram and Messenger. AI drafts every reply, your agent approves it. 40+ languages, EU-hosted.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses HelpStack?

Small online retailers and service businesses, usually teams of two to ten, whose founder or small support team answers email, web chat, Instagram and Messenger themselves. European buyers especially.

## About the vendor

- **Company**: HelpStack

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: The Free plan is free forever and needs no credit card. It covers around 83 resolved conversations a month.&#10;&#10;Starter is 29 EUR per month and covers around 1,333 resolved conversations. Growth is 79 EUR per month and covers around 5,000. Both paid plans include a 14-day free trial.&#10;&#10;Enterprise is priced on request, with unlimited conversations.&#10;&#10;All prices exclude VAT. Plans are metered by conversation volume rather than by the number of agents.
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: Croatian, English, French, German, Polish, Portuguese, Slovak, Slovenian, Spanish
- **Available Countries**: Austria, Canada, Croatia, France, Germany, Poland, Slovakia, Slovenia, United Kingdom, United States

## Features

- Mobile Access
- Multi-Channel Communication
- Multi-User Collaboration
- Reporting & Statistics

## Integrations (2 total)

- Shopify
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)

## Related Categories

- [Unified Communications Software](https://www.capterra.co.uk/directory/31035/unified-communications/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Alternatives

1. [Wildix](https://www.capterra.co.uk/software/218251/wildix) — 4.7/5 (209 reviews)
2. [3CX](https://www.capterra.co.uk/software/158704/3cx) — 4.4/5 (467 reviews)
3. [CTM](https://www.capterra.co.uk/software/152004/call-tracking-software) — 4.7/5 (159 reviews)
4. [ClickSend](https://www.capterra.co.uk/software/175783/clicksend) — 4.3/5 (93 reviews)
5. [Zenzap](https://www.capterra.co.uk/software/1064060/zenzap) — 4.7/5 (41 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1111735/HelpStack)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10056203/HelpStack/> |
| en-AE | <https://www.capterra.ae/software/1111735/HelpStack> |
| en-AU | <https://www.capterra.com.au/software/1111735/HelpStack> |
| en-CA | <https://www.capterra.ca/software/1111735/HelpStack> |
| en-GB | <https://www.capterra.co.uk/software/1111735/HelpStack> |
| en-IE | <https://www.capterra.ie/software/1111735/HelpStack> |
| en-IL | <https://www.capterra.co.il/software/1111735/HelpStack> |
| en-IN | <https://www.capterra.in/software/1111735/HelpStack> |
| en-NZ | <https://www.capterra.co.nz/software/1111735/HelpStack> |
| en-SG | <https://www.capterra.com.sg/software/1111735/HelpStack> |
| en-ZA | <https://www.capterra.co.za/software/1111735/HelpStack> |

-----

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