---
description: Discover the benefits and disadvantages of UserTapes.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UserTapes Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [User Testing Software](/directory/32295/user-testing/software) > [UserTapes](/software/1110379/UserTapes)

# UserTapes

Canonical: https://www.capterra.co.uk/software/1110379/UserTapes

> UserTapes is a cookieless session replay tool capturing sessions as video for humans and markdown for AI via Model Context Protocol.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses UserTapes?

Software engineers and product teams at startups and SaaS companies, especially those using AI coding agents (Claude Code, Cursor).

## About the vendor

- **Company**: UserTapes

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Quantitative Metrics
- Video recording/Transcriptions

## Integrations (4 total)

- ChatGPT
- Claude
- Claude Code
- Gemini

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [User Testing Software](https://www.capterra.co.uk/directory/32295/user-testing/software)

## Alternatives

1. [Testiny](https://www.capterra.co.uk/software/1042540/testiny) — 5.0/5 (5 reviews)
2. [Testlio](https://www.capterra.co.uk/software/159574/testlio) — 5.0/5 (1 reviews)
3. [Maze](https://www.capterra.co.uk/software/200860/maze) — 4.5/5 (10 reviews)
4. [Hotjar](https://www.capterra.co.uk/software/163516/hotjar) — 4.6/5 (545 reviews)
5. [XM for Strategy & Research](https://www.capterra.co.uk/software/72396/strategy-and-research) — 4.7/5 (427 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1110379/UserTapes)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054922/UserTapes/> |
| en-AE | <https://www.capterra.ae/software/1110379/UserTapes> |
| en-AU | <https://www.capterra.com.au/software/1110379/UserTapes> |
| en-CA | <https://www.capterra.ca/software/1110379/UserTapes> |
| en-GB | <https://www.capterra.co.uk/software/1110379/UserTapes> |
| en-IE | <https://www.capterra.ie/software/1110379/UserTapes> |
| en-IL | <https://www.capterra.co.il/software/1110379/UserTapes> |
| en-IN | <https://www.capterra.in/software/1110379/UserTapes> |
| en-NZ | <https://www.capterra.co.nz/software/1110379/UserTapes> |
| en-SG | <https://www.capterra.com.sg/software/1110379/UserTapes> |
| en-ZA | <https://www.capterra.co.za/software/1110379/UserTapes> |

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