---
description: Discover the benefits and disadvantages of Avianya AI.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Avianya AI Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Communications Management Software](/directory/31002/customer-communications-management/software) > [Avianya AI](/software/1110288/Avianya-AI)

# Avianya AI

Canonical: https://www.capterra.co.uk/software/1110288/Avianya-AI

> Cloud-based messaging platform unifying WhatsApp, Meta Ads, Instagram DM, RCS, SMS, and email with AI chatbots and a shared inbox.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Avianya AI?

Small and medium-sized businesses in India, including e-commerce retailers on Shopify. Suited for businesses running Meta advertising and managing customer communication across multiple channels.

## About the vendor

- **Company**: Avianya AI

## Commercial Context

- **Starting Price**: ₹0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English
- **Available Countries**: India

## Features

- CRM
- Chatbot
- Content Management
- Customer History
- Interaction Tracking
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Personalisation
- Reporting & Statistics
- Template Management
- Third-Party Integrations
- Workflow Management

## Integrations (7 total)

- Meta for Business
- Rekart
- Shopify
- WhatsApp Business API
- WhatsApp Business Suite
- Zoho CRM
- Zoho Recruit

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)

## Related Categories

- [Customer Communications Management Software](https://www.capterra.co.uk/directory/31002/customer-communications-management/software)
- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.7/5 (30 reviews)
2. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4090 reviews)
3. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2215 reviews)
4. [Bitrix24](https://www.capterra.co.uk/software/113540/bitrix24) — 4.2/5 (1003 reviews)
5. [Qiscus](https://www.capterra.co.uk/software/1026338/qiscus) — 4.4/5 (7 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1110288/Avianya-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10054830/Avianya-AI/> |
| en-AE | <https://www.capterra.ae/software/1110288/Avianya-AI> |
| en-AU | <https://www.capterra.com.au/software/1110288/Avianya-AI> |
| en-CA | <https://www.capterra.ca/software/1110288/Avianya-AI> |
| en-GB | <https://www.capterra.co.uk/software/1110288/Avianya-AI> |
| en-IE | <https://www.capterra.ie/software/1110288/Avianya-AI> |
| en-IL | <https://www.capterra.co.il/software/1110288/Avianya-AI> |
| en-IN | <https://www.capterra.in/software/1110288/Avianya-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1110288/Avianya-AI> |
| en-SG | <https://www.capterra.com.sg/software/1110288/Avianya-AI> |
| en-ZA | <https://www.capterra.co.za/software/1110288/Avianya-AI> |

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