Who Uses This Software?

Mid to Large Contingent Staffing Firms

Average Ratings

14 reviews
  • Overall 4 / 5
  • Ease of Use 4 / 5
  • Customer Service 3.5 / 5
  • Features 4 / 5
  • Value for Money 4 / 5

Product Details

  • Free Version No
  • Free Trial No
  • Deployment Cloud, SaaS, Web
  • Training In Person
    Webinars
    Documentation
  • Support Business Hours

Vendor Details

  • Professional Advantage
  • http://www.profad.com
  • Founded 1989

About 1Staff Back Office

Specifically designed for the Staffing and Recruiting industry and built into Microsoft Dynamics GP, 1Staff Back Office empowers your team with familiar productivity tools and features like Web & Mobile Time and Expense Collection, VMS Time Imports, Complete Invoice Flexibility, Gross Margin and Commission Reporting. Improve your cash flow with 1Staff, by Professional Advantage.

1Staff Back Office Features

  • Archiving & Retention
  • Audit Trail
  • Controls Testing
  • Environmental Compliance
  • FDA Compliance
  • HIPAA Compliance
  • ISO Compliance
  • OSHA Compliance
  • Risk Alerts
  • Sarbanes-Oxley Compliance
  • Version Control
  • Compensation Plan Modeling
  • Dashboard
  • HR Metrics Library
  • Leave & Absence Reporting
  • Predictive Modeling
  • Recruiting Management
  • Succession Planning
  • Talent Management
  • Trend Analysis
  • Turnover Tracking
  • 401(k) Tracking
  • Benefits Management
  • Check Printing
  • Direct Deposit
  • Multi-Country
  • Multi-State
  • Payroll Reporting
  • Self Service Portal
  • Tax Compliance
  • Vacation/Leave Tracking
  • W-2/1099 Preparation
  • Wage Garnishment

Suggested Products

1Staff Back Office Most Helpful Reviews

1Staff Back Office

Reviewed on 28/08/2018
Phil L.
VP
Staffing & Recruiting, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: We have been using the software for over 8 years. I have found that anything I want to change or update now costs a great deal. I feel the way the company bills for consulting is unfair. They bill 1 hour minimum, but if the project only takes 15 minutes and then you want another change you will have to pay for another full hour. I find this frustrating and unfair.

Pros: Because we use GP for accounting, 1Staff Back Office is a perfect fit. The analytics capabilities using the WebHouse product the one of the best I have ever seen. Being able to pull together reports very quickly is key to understanding our business.

Cons: There is nothing that stands out about the software that I would consider a con.

Lackluster support and significant bugs affect user experiene

Reviewed on 25/12/2018
Matt R.
Controller
Staffing & Recruiting, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: When we called to ask support staff how to make ACA surcharges on the line-items of the invoices round to more decimal places; they advised us that the general rounding preference under the currency setup in GP/Dynamics would control that preference. This advice turned out to be erroneous, but now we're stuck with more decimal places throughout GP/Dynamics (including checks) and the preference setting is irreversible.

Pros: It enables the importation of Adapt data into GP/Dynamics

Cons: Bugs that cause inefficiencies in work flow. Such as: direct hire invoicing errors and ACA surcharge rounding errors.

Great with a few flaws

Reviewed on 28/08/2018
Verified Reviewer
Senior Contract Billing Analyst
Staffing & Recruiting, 51-200 Employees
Used the Software for: 2+ years
Reviewer Source 
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Pros: I like that its very straight forward and simple. There are defiantly alot of features that I don't use but the ones I use are easy and to the point.

Cons: The way credit have to go into the system, invoice reversals how they only take the bill rate into consideration and forget the pay(this makes is clunky and makes me have to process manually), also that you cant have a Bill with a credit applied to it.

Satisfied customer GP/PAM

Reviewed on 07/12/2010
Parker P.
CEO
Reviewer Source 
4/5
Overall
3 / 5
Ease of Use
Features & Functionality
5 / 5
Customer Support
Value for Money

Comments: If I had it to do over again, I would make the same decision. Great product, great company (Profad).
The reason I gave a 3 out of 5 rating on ease of implementation is because the product is flexible and highly configurable, so it takes some complex analysis by a Profad consultant to do the set up right. I highly recommend that you budget for consulting assistance so you get the most out of your purchase.

Pros: The product provides us with a complete "lights out" solution from web timesheets to invoice, payroll, subvendor AP and commissions with no re-keying of anything. It calculates overtime (every flavor of OT) automatically on both the billing and payment side. It allows client managers to approve timesheets on the web at accounts where that is an appropriate business process. The product delivers the value, scalability and accuracy we were looking for.
When looking for staffing software you need to be wary of small vendors who might go out of business and leave you with a disaster on your hands. The Microsoft/Profad combination provides the financial stabilty I was looking for in a vendor.

Cons: The Microsoft GP product is a little outdated from a technology and flexibility standpoint, but it is a very mature product from a functionality standpoint, so GP does what we need. PAM (aka 1staff) provides the industry specific, highly flexible staffing features.

Feed Back

Reviewed on 27/09/2018
Davika W.
Collections
Accounting, 201-500 Employees
Used the Software for: 2+ years
Reviewer Source 
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend:
Not Likely Extremely Likely

Comments: Good

Pros: New Updates and learning all the new capability to help with our daily work Load

Cons: Before it was the functions not working for us but now once we receive and know where the tools are to help guide us on how to process helps a lot

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