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1Staff Back Office

1Staff Back Office

What is 1Staff Back Office?

Providing an all-in-one solution for staffing and recruiting companies. Filling jobs and keeping your company fresh in client’s minds can be a difficult task. 1Staff empowers your team to deliver results with a wide array of tools covering Marketing, Recruitment, Analytics, and Operations.

With Microsoft Dynamics 365, you are in control. We don’t cut and paste solutions. Backed by a team of recruiting experts, our implementations customize solutions around your business.

people find and service clients, help your recruiters manage candidates and fill jobs quicker and help your compliance team drive efficiencies and de-risk the onboarding process.

The Back Office is built on two platforms, you can choose to implement 1Staff 365 Back Office built on Microsoft Dynamics 365 Business Central or 1Staff Back Office powered by Microsoft Dynamics GP.

Who Uses 1Staff Back Office?

1Staff by Professional Advantage, a staffing solution powered by Microsoft, tailored for mid to enterprise-level agencies.

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Reviews of 1Staff Back Office

Average score

Overall
3.9
Ease of Use
3.8
Customer Service
3.5
Features
3.8
Value for Money
3.8

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001

Find reviews by score

5
21%
4
64%
3
7%
1
7%
Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 10,000+ Employees
Used the Software for: 6-12 months
Reviewer Source

Julio Singzon - Profad Review

5.0 6 years ago

Pros:

I love how easy it is to use How straightforward it is to use

Cons:

Customer Service is a bit lax Ticket system inconvenient to use, it would be nice to pick up the phone and speak to somebody rather than issue a ticket and wait for a response

Phil
VP in US
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

1Staff Back Office

4.0 6 years ago

Comments: We have been using the software for over 8 years. I have found that anything I want to change or update now costs a great deal. I feel the way the company bills for consulting is unfair. They bill 1 hour minimum, but if the project only takes 15 minutes and then you want another change you will have to pay for another full hour. I find this frustrating and unfair.

Pros:

Because we use GP for accounting, 1Staff Back Office is a perfect fit. The analytics capabilities using the WebHouse product the one of the best I have ever seen. Being able to pull together reports very quickly is key to understanding our business.

Cons:

There is nothing that stands out about the software that I would consider a con.

Karl
Executive VP in US
Accounting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

One Staff

1.0 6 years ago

Comments: OneStaff is very difficult to work with. They are not responsive. They do not do what they say they will. The are very disorganized. They have no idea about our software . It seems next to impossible to get any thing accomplished when working with them.

Pros:

CRM is customizable and can be adapted to your neeeds

Cons:

Customization's are not easy and are very costly

Professional Advantage Response

6 years ago

I'm extremely sorry to hear that Professional Advantage has failed to meet your expectations. The core values we continuously strive for include Customer Focus, Integrity & Ethics, Team Work, Quality and Courage. We're committed to demonstrating these values in everything we do. At your convenience, I hope we can setup a time to speak with you ([email protected]). I've contacted your account manager and they will be in touch. Thank you for taking the time to provide this feedback!

Matt
Matt
Controller in US
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Lackluster support and significant bugs affect user experiene

4.0 5 years ago

Comments: When we called to ask support staff how to make ACA surcharges on the line-items of the invoices round to more decimal places; they advised us that the general rounding preference under the currency setup in GP/Dynamics would control that preference. This advice turned out to be erroneous, but now we're stuck with more decimal places throughout GP/Dynamics (including checks) and the preference setting is irreversible.

Pros:

It enables the importation of Adapt data into GP/Dynamics

Cons:

Bugs that cause inefficiencies in work flow. Such as: direct hire invoicing errors and ACA surcharge rounding errors.

Verified Reviewer
Verified LinkedIn User
Staffing & Recruiting, 51–200 Employees
Used the Software for: 2+ years
Reviewer Source

Great with a few flaws

4.0 6 years ago

Pros:

I like that its very straight forward and simple. There are defiantly alot of features that I don't use but the ones I use are easy and to the point.

Cons:

The way credit have to go into the system, invoice reversals how they only take the bill rate into consideration and forget the pay(this makes is clunky and makes me have to process manually), also that you cant have a Bill with a credit applied to it.