Who Uses Mavenlink?

Mavenlink is ideal for professional services organizations, especially in the marketing, advertising, creative agencies, software, IT services, and management consulting industries.

What Is Mavenlink?

The Mavenlink Industry Cloud for Professional Services™ is a powerful collection of operational management, resource optimization, business intelligence, integration, and workflow automation functionality that optimizes resources and elevates operational performance. A resource-first architecture, enables services businesses to field the best team, every time and see up-to-the-minute progress against timelines and budgets so projects run smoothly, predictably, and profitably.

Mavenlink Details

Mavenlink

http://www.mavenlink.com

Founded 2008

Mavenlink Software - Resource Management
Mavenlink Software - Project Management
Mavenlink Software - Time Tracking and mobile
Mavenlink Software - Analytics and Reporting
Mavenlink Software - Business Intelligence
Mavenlink video
Play
Mavenlink Software - Resource Management - thumbnail
Mavenlink Software - Project Management - thumbnail
Mavenlink Software - Time Tracking and mobile - thumbnail
Mavenlink Software - Analytics and Reporting - thumbnail
Mavenlink Software - Business Intelligence - thumbnail

Mavenlink pricing overview

Mavenlink does not have a free version but does offer a free trial. Mavenlink paid version starts at US$39.00/month.


Starting Price

US$39.00/month

Pricing Details

Mavenlink offers plans to meet your needs. Choose from basic project management to complete PSA with advanced BI. Try a plan today! Mavenlink Professional: Project Management with Financials $39/month per user (annual contract) Mavenlink Premier / Enterprise: Resource Management and PSA custom pricing based on request To receive accurate pricing information, contact Mavenlink directly.

Free Version

No

Free Trial

Yes

Mavenlink deployment and support

Support

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Deployment

  • Cloud, SaaS, Web-based
  • Mac (Desktop)
  • Windows (Desktop)

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation
  • Videos

Mavenlink Features

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Billing & Invoicing
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Visualisation
  • Deadline Management
  • Document Management
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • Gantt/Timeline View
  • Monitoring
  • Performance Metrics
  • Prioritisation
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Time Tracking
  • Workflow Management

View full list of Advertising Agency Software

  • AB Testing
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Auto-Responders
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimisation
  • Conversion Tracking
  • Customer Segmentation
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Drag & Drop
  • Drip Campaigns
  • Email Management
  • Email Marketing
  • Email Templates
  • Engagement Tracking
  • Event Marketing
  • Event Triggered Actions
  • Lead Capture
  • Lead Generation
  • Lead Management
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Reporting & Statistics
  • Social Media Integration
  • Social Promotion
  • Template Management
  • Third Party Integrations
  • Visual Analytics
  • Web Forms
  • Workflow Management

View full list of Campaign Management Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Brainstorming
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Contact Management
  • Content Management
  • Customisable Branding
  • Discussions / Forums
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • File Sharing
  • File Transfer
  • Live Chat
  • Mobile Access
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Projections
  • Real Time Editing
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • SSL Security
  • Screen Sharing
  • Secure Data Storage
  • Single Sign On
  • Status Tracking
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • To-Do List
  • Version Control
  • Video Conferencing
  • Workflow Management

View full list of Collaboration Software

  • AB Testing
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Audience Targeting
  • Behavior Analytics
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Client Management
  • Collaboration Tools
  • Commenting/Notes
  • Cross Channel Attribution
  • Customisable Branding
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Data Visualisation
  • Deadline Management
  • Display Ad Management
  • Document Management
  • Drag & Drop
  • Dynamic Content
  • Email Management
  • File Management
  • Heatmaps
  • Monitoring
  • Performance Metrics
  • Personalisation
  • Prioritisation
  • Project Management
  • Project Planning
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Retargeting Ads
  • Search/Filter
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Workflow Management

View full list of Display Advertising Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Bar Chart
  • Calendar Management
  • Capacity Management
  • Charting
  • Color Codes/Icons
  • Commenting/Notes
  • Customisable Templates
  • Customizable Fields
  • Deadline Management
  • Dependency Tracking
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • Gantt/Timeline View
  • Milestone Tracking
  • Multi-Department/Project
  • Multiple Projects
  • Planning Tools
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Resource Management
  • Search/Filter
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Templates
  • Third Party Integrations
  • Timeline Management
  • To-Do List
  • Workflow Management

View full list of Gantt Chart Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Customisable Reports
  • Customizable Fields
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Expense Tracking
  • Forecasting
  • Gantt/Timeline View
  • Invoice Management
  • Monitoring
  • Multiple Projects
  • Performance Metrics
  • Portfolio Management
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Proposal Generation
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Resource Allocation & Planning
  • Resource Management
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

View full list of Professional Services Automation Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Alerts/Notifications
  • Billing & Invoicing
  • Budget Management
  • Calendar Management
  • Client Portal
  • Collaboration Tools
  • Commenting/Notes
  • Cost-to-Completion Tracking
  • Customisable Templates
  • Document Management
  • Document Storage
  • Drag & Drop
  • File Sharing
  • Gantt/Timeline View
  • Idea Management
  • Issue Management
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Portfolio Management
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Planning/Scheduling
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Resource Management
  • Risk Management
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Testing/QA Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Traditional Methodologies
  • Workflow Management

View full list of Project Management Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Agile Methodologies
  • Assignment Management
  • Budget Management
  • Calendar Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Reports
  • Customisable Templates
  • Data Import/Export
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Due Date Tracking
  • Email Management
  • File Management
  • Gantt/Timeline View
  • Kanban Board
  • Multiple Projects
  • Planning Tools
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Resource Management
  • Tagging
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • To-Do List
  • Traditional Methodologies
  • Visualisation
  • Workflow Management

View full list of Project Planning Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Assignment Management
  • Budgeting/Forecasting
  • Calendar Management
  • Change Management
  • Charting
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Reports
  • Customizable Fields
  • Dashboard
  • Data Visualisation
  • Deadline Management
  • Document Management
  • Drag & Drop
  • Gantt/Timeline View
  • Milestone Tracking
  • Monitoring
  • Multiple Projects
  • Planning Tools
  • Portfolio Management
  • Prioritisation
  • Progress Reports
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Resource Allocation & Planning
  • Resource Management
  • Risk Management
  • Status Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Workflow Management

View full list of Project Portfolio Management Software

  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Cost-to-Completion Tracking
  • Customisable Reports
  • Customisable Templates
  • Deadline Management
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • File Management
  • Gantt/Timeline View
  • Issue Tracking
  • Kanban Board
  • Milestone Tracking
  • Multiple Projects
  • Percent-Complete Tracking
  • Prioritisation
  • Progress Tracking
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Projections
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Resource Management
  • Role-Based Permissions
  • Status Tracking
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Clock
  • Workflow Management

View full list of Project Tracking Software

  • @mentions
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • Calendar Management
  • Chat/Messaging
  • Collaboration Tools
  • Commenting/Notes
  • Communication Management
  • Customisable Branding
  • Customisable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Electronic Signature
  • Email Management
  • Employee Activity Monitoring
  • File Management
  • File Transfer
  • Live Chat
  • Meeting Management
  • Monitoring
  • Prioritisation
  • Progress Tracking
  • Project Time Tracking
  • Projections
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Remote Access/Control
  • Remote Support Software
  • Reporting & Statistics
  • SSL Security
  • Single Sign On
  • Softphone Software
  • Tagging
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time Zone Tracking
  • Two-Way Audio & Video
  • Video Chat
  • Video Conferencing
  • Workflow Management

View full list of Remote Work Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Approval Process Control
  • Assignment Management
  • Calendar Management
  • Capacity Management
  • Collaboration Tools
  • Commenting/Notes
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Drag & Drop
  • Forecasting
  • Gantt/Timeline View
  • Integrations Management
  • Multiple Projects
  • Planning Tools
  • Prioritisation
  • Progress Tracking
  • Project Management
  • Project Planning
  • Project Templates
  • Project Time Tracking
  • Project Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Project Tracking
  • Resource Allocation & Planning
  • Resource Management
  • Resource Request
  • Resource Scheduling
  • Search/Filter
  • Skills Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Third Party Integrations
  • Time & Expense Tracking
  • Timesheet Management
  • Utilisation Reporting
  • Workflow Management

View full list of Resource Management Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Attendance Management
  • Attendance Tracking
  • Automatic Time Capture
  • Billable & Non-Billable Hours
  • Billable Items Tracking
  • Billing & Invoicing
  • Calendar Management
  • Clock In / Out
  • Customisable Reports
  • Employee Database
  • Employee Management
  • Employee Scheduling
  • Employee Time Tracking
  • Invoice Management
  • Leave Tracking
  • Mobile Time Tracking
  • Monitoring
  • Multiple Billing Rates
  • Offline Time Tracking
  • Online Time Tracking Software
  • Overtime Calculation
  • Payroll Management
  • Project Management
  • Project Time Tracking
  • Project Tracking
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sick Leave Tracking
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Off Requests
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Time Tracking Software

  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Approval Workflow
  • Attendance Tracking
  • Billable Items Tracking
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Calendar Management
  • Customisable Reports
  • Customizable Fields
  • Data Import/Export
  • Employee Management
  • Estimating
  • Expense Tracking
  • Invoice Management
  • Leave Tracking
  • Mobile App
  • Multi-Currency
  • Payroll Management
  • Progress Tracking
  • Project Time Tracking
  • Project Tracking
  • Projections
  • QuickBooks Integration
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reimbursement Management
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Resource Allocation & Planning
  • Summary Reports
  • Task Management
  • Task Progress Tracking
  • Third Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time Tracking by Client
  • Time Tracking by Project
  • Timer
  • Timesheet Management
  • Vacation/Leave Tracking
  • Workflow Management

View full list of Time and Expense Software

  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Approval Process Control
  • Audit Management
  • Audit Trail
  • Business Process Automation
  • Calendar Management
  • Collaboration Tools
  • Commenting/Notes
  • Compliance Tracking
  • Configurable Workflow
  • Customisable Dashboard
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Fields
  • Data Import/Export
  • Document Management
  • Document Storage
  • Drag & Drop
  • Email Management
  • Forms Management
  • Graphical Workflow Editor
  • Mobile Access
  • Monitoring
  • No-Code
  • Progress Tracking
  • Project Time Tracking
  • Project Workflow
  • Projections
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Rules-Based Workflow
  • Search/Filter
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Third Party Integrations
  • Workflow Configuration
  • Workflow Management

View full list of Workflow Management Software

Mavenlink Alternatives

More Mavenlink alternatives

Mavenlink Reviews for UK Users

Read all 510 reviews

Average score

Overall
4.2
Ease of Use
4
Customer Service
4.2
Features
4
Value for Money
4

Reviews by company size (employees)

  • <50
  • 51-200
  • 201-1,000
  • >1,001
Rachel S.
Rachel S.
Director of Operations
Marketing & Advertising, 11-50 Employees
Used the Software for: 2+ years
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    10/10
  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 07/10/2020

"A Project Manager's Dream Software"

Comments: Overall, I've been very happy with Mavenlink. While it might not be the least expensive software out there, it's very robust so you definitely get a great bang with your buck. Their customer service is top notch - I always get a quick response when I reach out whether through support or through my CSR. Mavenlink made me more efficient at my job. Before Mavenlink, I was having to reconcile budgets to know project health by using 3 or 4 different systems (one for time tracking, one for task management, one for schedules/resource allocation, and another for the project information). Mavenlink has saved me so much time, and it's easy for me to look back at projects and learn from them for future projects.

Pros: Mavenlink gives me a real-time view of project burn rates, utilization (billable vs. non-billable), and makes the life of a project manager so much easier. Being able to quickly look over all projects to check the burn rates (if it's green then it's good; if it's red then it's bad) saves me so much time.

Cons: Like any software there is some give and take. The only thing I would like added is the ability to make overall project budgets and resource allocations repeat each month like my tasks do. However, the entire task repeater part that we use was an integration that we negotiated to have built for us when we originally contracted with Mavenlink.

Alternatives Considered: Smartsheet, Asana, Basecamp and Wrike

Reasons for Choosing Mavenlink: None of the systems/products that I used before talked to each other. I was spending hours of my time trying to reconcile budgets to know burn rates and project profitability, etc. Mavenlink solved that issue and gave me back some time.

Reasons for Switching to Mavenlink: Mavenlink offered more robust features that required less integrations. We only had to have Mavenlink do one integration for us, and it replaced multiple other software/products.

  • Reviewer Source 
  • Source: GetApp
  • Reviewed on 07/10/2020
Heather C.
VP, Professional Services
Information Technology & Services, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 25/08/2021

"Great company and product if your business is tracking time, projects and people"

Comments: In spite of my nitpicks, Mavenlink was a HUGE step up from Net Suite OpenAir and it's a solid product that will make your business operations better.

Pros: The product is very user friendly and the resource management part of Mavenlink is miles ahead of the competition. Like any platform, there are other areas of the system that could use more configurability and features, but the product is solid and useful in a fast-paced business. Mavenlink's API is also robust and Mavenlink's API is also pretty good so we've been able to build some of the features we needed.

Cons: There are some features desperately needed in the platform. The good news is that the company does listen to feedback and we've given a ton of it. Some of the features we've asked for have already been incorporated into the product. Here are just a few that are needed but I don't think added yet: - Time approvals is very difficult when you are a Pm working across multiple projects. The recommended workflow by Mavenlink was to run a report and validate info there first and then go do approvals, but even that is clunky. They could do a number of things to make this better in the product.
- We always require notes on timesheets but the application doesn't allow you to make this required. It's a headache and seems like a simple configuration.
- Expenses are a two step process and needs to be consolidated to one or made more intuitive to the users.
- Invoices are configurable but not configurable enough at all... at least not without paying Mavenlink for customizations.
- You can't apply a partial payment or a pre-payment to a project.
- Mavenlink recently added a resource management tool for selecting the most available/skilled resource for a resource request but it doesn't take into consideration skill level... instead it treats the skill as a boolean.

Alternatives Considered: FinancialForce PSA and Kimble

Reasons for Choosing Mavenlink: OpenAir was not user friendly at all and had the worst/clunkiest resource management platform I've ever seen.

Switched From: NetSuite OpenAir

Reasons for Switching to Mavenlink: Mavenlink was far more user friendly and the company appeared more aligned with our culture. The sales team were very knowledgeable about the product and the sales process was much more organized than the other companies.

  • Reviewer Source 
  • Reviewed on 25/08/2021
Brendan M.
Associate
Management Consulting, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
    Unrated
  • Likelihood to Recommend
    5/10
  • Reviewer Source 
  • Reviewed on 22/09/2020

"Good system but some frustrating issues"

Comments: Useful overall, but the more time I spend with it the more I realize it is missing some key functionality that would save a lot of time. It's much more difficult to update a project in Mavenlink than past systems I've used, and I think there are some beneficial tweaks that could be made

Pros: From an ease of use standpoint, time entry and project creation is fairly straightforward. It's also nice to have access to so many reporting features, although I imagine that's even more valued by the leadership team rather than staff.

Cons: Three major issues stand out to me and my colleagues: 1- the software is very slow at times, and the more time I spend making edits to a project the longer it takes. In some cases, the lag is so bad that a task that should take 10 minutes ends up taking 30 since I wait so long for the system respond. The more tasks and individuals assigned to a project, the worse it is. Customer service suggested I delete my cache, but this was a temporary and fairly ineffective solution 2- It'd be great to have a simple place where I can see exactly how many hours a team member has on a project. Right now, we can only see time assigned to individual tasks, and then need to calculate the total manually 3- When tasks get extended or shortened, it'd be great to have a way to have Mavenlink automatically distribute time accordingly. For example, if I have 1 hour assigned for a 1-week long task, it'd be nice if I could automatically change this to 30min/week if that task were extended to being 2 weeks long. I know time can move automatically if the gantt is updated, but that only works if the task stays the same duration and hasn't started yet. Other systems offer this feature

  • Reviewer Source 
  • Reviewed on 22/09/2020
Matt C.
Project Manager
Computer Software, 51-200 Employees
Used the Software for: 1-5 months
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/07/2021

"Project Management Office"

Comments: The transparency Mavenlink has provided is very good for the project managers in my company. We are able to clearly see which resources are being utilized, over-utilized and allocate them properly. It also has made tracking hours and invoicing much easier with a relatively easy workflow.

Pros: A large component of Mavenlink for Project Management surrounds resource allocation and time tracking. We have been able to transition utilizing the two features above relatively seamlessly.

Cons: There is a very steep learning curve with this software. A lot of the workflows and insights are not necessarily user friendly or have a low barrier to entry. There will need to be a LOT of time dedicated by the end users (in my case the PM's) in order to get the system running correctly and accurately.

  • Reviewer Source 
  • Source: SoftwareAdvice
  • Reviewed on 26/07/2021
Mike C.
Mike C.
Project Manager
Marketing & Advertising, 51-200 Employees
Used the Software for: 1+ year
  • Overall Rating
  • Ease of Use
  • Features & Functionality
  • Customer Support
  • Value for Money
  • Likelihood to Recommend
    9/10
  • Reviewer Source 
  • Reviewed on 31/10/2019

"Awesome platform that's only getting better"

Comments: Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros: The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data. Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available. In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed. The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons: There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Alternatives Considered: WorkflowMax and Adobe Workfront

Reasons for Choosing Mavenlink: Budgetary reasons mainly but we also needed a platform that would allow us to manage resources more efficiently as well.

Switched From: Adobe Workfront

Reasons for Switching to Mavenlink: Fitted to our budget and offered functionality we saw as essential to resource management.

  • Reviewer Source 
  • Reviewed on 31/10/2019