Mavenlink

Awesome platform that's only getting better

Comments: Overall, using Mavenlink has been great - it has made a very positive impact on day-to-day functions as a business. I would recommend it highly to agencies for its flexibility and extensive functionality to manage resources and projects.

Pros:

The reporting functionality Mavenlink offers is extensive and has enabled us to get much better visibility to our project, program, portfolio and resourcing data. Which in turn has allowed us to set/adjust our KPI/KRIs and better inform business decisions with the data we have available. In using Mavenlink how it's meant to be used, not only have we improved our business practices but our PMO has gained valuable insight into important aspects of the business that were previously siloed. The fact that Mavenlink actually continues to improve its platform based on user feedback is a massive plus, as new functionality becomes available to better utilize the platform.

Cons:

There are some small (very small in most cases) problems we have with some functionality i.e. the naming/categorization of metrics in the reporting suite could be clearer, when approving/rejecting timesheets, adding a comment to a specific entry would be preferable, rather than the comment being published to all entries.

Alternatives Considered: WorkflowMax and Adobe Workfront

Reasons for Choosing Mavenlink: Budgetary reasons mainly but we also needed a platform that would allow us to manage resources more efficiently as well.

Switched From: Adobe Workfront

Reasons for Switching to Mavenlink: Fitted to our budget and offered functionality we saw as essential to resource management.

It's a fantastic time and task management system

Comments: Mavenlink sits directly on our Salesforce platform, and it has been great for our business to have a more comprehensive perspective from Pre-Sales through project close-out ever since we implemented the product about three years ago with the help of Mavenlink's amazing support. From the perspective of Resource Management, I find everything about Mavenlink to be extremely well executed.

Pros:

My preferred time management application is extremely feature-rich, allowing for extensive customization of how time and money are spent. Mavenlink is a great addition to our corporate finance tools since it provides us with a new way to examine data and monitor progress on several fronts simultaneously. For me, it's a plus that Mavenlink is always working to enhance its platform and provide new educational resources for its users.

Cons:

I haven't utilized many goods or features, but it would be helpful to have a consolidated dashboard where I can observe how everything is interacting with one another.

Mavenlink Review

Comments: the experience and pricing was not good enough for us to retain it as a product we use.

Pros:

tracking hours with two different billable rates was easy to use.

Cons:

a lot of things were hard to find/non-intuitive

Program Manager Review

Comments: It has been positive and has definitely streamlined a lot of my work on a day to day basis as a PM

Pros:

The invoicing and billing functionality is great as well as allowing resources to be forecasted and allocated to multiple projects

Cons:

It is a bit clunky to use at first as there is a lot of functionality within it

Realtime Time Tracking and Burn Rate View

Comments: The biggest problems that Mavenlink has solved for us would be the ability to see if our projects are profitable or not as well as saving us valuable time with some automation features like repeating tasks, having templates, etc.

Pros:

Mavenlink has really helped us to see whether or not our projects are profitable. It's also saved us valuable time with the integration that was implemented from the start to repeat monthly tasks for all of the monthly recurring marketing projects we have.

Cons:

There are some very minor things that I am hoping will be addressed in a future feature improvement, but not enough for me to stop using Mavenlink. For example, you can mark a task complete without checking off the checklist items for the task, you don't get notifications within the platform (only via email) when you've been tagged/added to a project/assigned to a task, there are limited task status options to choose from, and there's no way to follow-up or be notified when a task due date is approaching/someone hasn't responded to a comment/tag, etc.

Alternatives Considered: Basecamp, monday.com, Wrike and Asana

Reasons for Choosing Mavenlink: All of our project information was in a platform called Gemini (which is more of an issue tracking system), but all of the time tracking was in a separate platform called TSheets. I was spending hours and hours trying to reconcile time entries to project budgets to see what the burn rates were. By the time I could realize a project was in danger of going over budget, it was too late.

Switched From: Gemini

Reasons for Switching to Mavenlink: Mavenlink had everything we were looking for except for the task repeater, but they were willing to create that integration for us. None of the other platforms had everything we were looking for.