---
description: Discover the benefits and disadvantages of Lokam.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Lokam Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/30541/customer-satisfaction/software) > [Lokam](/software/1108065/Lokam)

# Lokam

Canonical: https://www.capterra.co.uk/software/1108065/Lokam

> Lokam is voice AI software that automates follow-up calls for auto dealerships to recover lost sales and boost service retention.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Lokam?

US franchise and independent automotive dealerships and multi-rooftop dealer groups. Primary users: BDC directors and agents, sales managers, fixed ops/service managers, and general managers responsib

## About the vendor

- **Company**: Lokam

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, Spanish
- **Available Countries**: United States

## Features

- Survey/Poll Management

## Integrations (2 total)

- CDK Global
- Dealertrack DMS

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Satisfaction Software](https://www.capterra.co.uk/directory/30541/customer-satisfaction/software)

## Alternatives

1. [Zonka Feedback](https://www.capterra.co.uk/software/137773/zonka-feedback) — 4.8/5 (68 reviews)
2. [Quality Driven Software](https://www.capterra.co.uk/software/159447/quality-driven-software) — 4.9/5 (24 reviews)
3. [Zoho CRM Plus](https://www.capterra.co.uk/software/182207/zoho-crmplus) — 4.4/5 (71 reviews)
4. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4086 reviews)
5. [Typeform](https://www.capterra.co.uk/software/137289/typeform) — 4.7/5 (971 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1108065/Lokam)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10052586/Lokam/> |
| en-AE | <https://www.capterra.ae/software/1108065/Lokam> |
| en-AU | <https://www.capterra.com.au/software/1108065/Lokam> |
| en-CA | <https://www.capterra.ca/software/1108065/Lokam> |
| en-GB | <https://www.capterra.co.uk/software/1108065/Lokam> |
| en-IE | <https://www.capterra.ie/software/1108065/Lokam> |
| en-IL | <https://www.capterra.co.il/software/1108065/Lokam> |
| en-IN | <https://www.capterra.in/software/1108065/Lokam> |
| en-NZ | <https://www.capterra.co.nz/software/1108065/Lokam> |
| en-SG | <https://www.capterra.com.sg/software/1108065/Lokam> |
| en-ZA | <https://www.capterra.co.za/software/1108065/Lokam> |

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