---
description: Discover the benefits and disadvantages of 360 cti.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: 360 cti Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [360 cti](/software/1107304/360-cti)

# 360 cti

Canonical: https://www.capterra.co.uk/software/1107304/360-cti

> 360 cti is call center software that enables AI calling, smart routing, and real-time transcription within Salesforce.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses 360 cti?

360 CTI is designed for businesses that use Salesforce to manage sales and customer service operations. It serves organizations across industries such as healthcare, financial services, insurance.

## About the vendor

- **Company**: 360 cti

## Commercial Context

- **Starting Price**: US$400.00
- **Pricing model**: Other (Free version available) (Free Trial)
- **Target Audience**: 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English
- **Available Countries**: Australia, Canada, France, Germany, India, Ireland, Netherlands, Singapore, United Kingdom, United States

## Features

- Call Centre Management
- Call Monitoring
- Call Recording
- Call Routing
- Call Transfer
- IVR
- VoIP
- Voice Mail

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Telephony Software](https://www.capterra.co.uk/directory/30084/telephony/software)

## Alternatives

1. [Dialpad](https://www.capterra.co.uk/software/190976/dialpad-sell) — 4.2/5 (569 reviews)
2. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (463 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4086 reviews)
4. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2213 reviews)
5. [RingEX](https://www.capterra.co.uk/software/132178/ringcentral-mvp) — 4.2/5 (1205 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1107304/360-cti)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10051935/360-cti/> |
| en-AE | <https://www.capterra.ae/software/1107304/360-cti> |
| en-AU | <https://www.capterra.com.au/software/1107304/360-cti> |
| en-CA | <https://www.capterra.ca/software/1107304/360-cti> |
| en-GB | <https://www.capterra.co.uk/software/1107304/360-cti> |
| en-IE | <https://www.capterra.ie/software/1107304/360-cti> |
| en-IL | <https://www.capterra.co.il/software/1107304/360-cti> |
| en-IN | <https://www.capterra.in/software/1107304/360-cti> |
| en-NZ | <https://www.capterra.co.nz/software/1107304/360-cti> |
| en-SG | <https://www.capterra.com.sg/software/1107304/360-cti> |
| en-ZA | <https://www.capterra.co.za/software/1107304/360-cti> |

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