---
description: Discover the benefits and disadvantages of Zencia.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zencia Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Conversational AI Platforms](/directory/31596/conversational-ai-platform/software) > [Zencia](/software/1107057/Zencia)

# Zencia

Canonical: https://www.capterra.co.uk/software/1107057/Zencia

> ECHO by Zencia is a SaaS platform for creating AI voice employees in minutes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Zencia?

Businesses looking to automate customer communication with AI voice agents. ECHO serves startups, SMBs, and enterprises across sales, customer support, recruiting, healthcare, education, real estate,

## About the vendor

- **Company**: Zencia

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: Arabic, English, French, German, Hindi, Italian, Japanese, Portuguese, Spanish
- **Available Countries**: Australia, Brazil, Canada, France, Germany, India, Japan, Spain, United Kingdom, United States

## Features

- Chatbot

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Conversational AI Platforms](https://www.capterra.co.uk/directory/31596/conversational-ai-platform/software)

## Alternatives

1. [HappyFox Chatbot](https://www.capterra.co.uk/software/201972/happyfox-chatbot) (0 reviews)
2. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
3. [Qiscus](https://www.capterra.co.uk/software/1026338/qiscus) — 4.4/5 (7 reviews)
4. [VINSI](https://www.capterra.co.uk/software/1097305/VINSI) — 5.0/5 (10 reviews)
5. [Fathom](https://www.capterra.co.uk/software/1037530/fathom) — 5.0/5 (809 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1107057/Zencia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10051721/Zencia/> |
| en-AE | <https://www.capterra.ae/software/1107057/Zencia> |
| en-AU | <https://www.capterra.com.au/software/1107057/Zencia> |
| en-CA | <https://www.capterra.ca/software/1107057/Zencia> |
| en-GB | <https://www.capterra.co.uk/software/1107057/Zencia> |
| en-IE | <https://www.capterra.ie/software/1107057/Zencia> |
| en-IL | <https://www.capterra.co.il/software/1107057/Zencia> |
| en-IN | <https://www.capterra.in/software/1107057/Zencia> |
| en-NZ | <https://www.capterra.co.nz/software/1107057/Zencia> |
| en-SG | <https://www.capterra.com.sg/software/1107057/Zencia> |
| en-ZA | <https://www.capterra.co.za/software/1107057/Zencia> |

-----

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