---
description: Discover the benefits and disadvantages of a2cx.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: a2cx Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Virtual Assistant Tools](/directory/33535/virtual-assistant/software) > [a2cx](/software/1106110/a2cx)

# a2cx

Canonical: https://www.capterra.co.uk/software/1106110/a2cx

> a2cx is AI-native support software that resolves tickets, manages operations, handles QA, and provides analytics autonomously.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses a2cx?

Businesses that handle high volumes of repetitive customer support — e-commerce and D2C brands, BPOs and contact centers, marketplace sellers, clinics, and government agencies — that want to automate

## About the vendor

- **Company**: a2cx

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- Business Process Automation
- Natural Language Processing
- Personalisation

## Integrations (18 total)

- Amazon API Gateway
- Avaya Cloud Office
- Avaya Experience Platform
- Avaya Spaces
- Avaya UCaaS
- Five9
- Freshdesk
- Gorgias
- Mercado Pago
- Mercado Turbo
- Shopify
- Shopify Collabs
- Shopify Multi Carrier Shipping Label
- Shopify POS
- Shopify Plus

... and 3 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Virtual Assistant Tools](https://www.capterra.co.uk/directory/33535/virtual-assistant/software)

## Alternatives

1. [micro1](https://www.capterra.co.uk/software/1077474/micro1) — 4.9/5 (781 reviews)
2. [Celoxis](https://www.capterra.co.uk/software/5923/celoxis) — 4.5/5 (545 reviews)
3. [Squaretalk](https://www.capterra.co.uk/software/219046/squaretalk-matrix) — 4.8/5 (111 reviews)
4. [fonio.ai](https://www.capterra.co.uk/software/1072370/fonio-ai) — 4.8/5 (106 reviews)
5. [Now Book It](https://www.capterra.co.uk/software/220182/now-book-it) — 4.9/5 (101 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1106110/a2cx)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050709/a2cx/> |
| en-AE | <https://www.capterra.ae/software/1106110/a2cx> |
| en-AU | <https://www.capterra.com.au/software/1106110/a2cx> |
| en-CA | <https://www.capterra.ca/software/1106110/a2cx> |
| en-GB | <https://www.capterra.co.uk/software/1106110/a2cx> |
| en-IE | <https://www.capterra.ie/software/1106110/a2cx> |
| en-IL | <https://www.capterra.co.il/software/1106110/a2cx> |
| en-IN | <https://www.capterra.in/software/1106110/a2cx> |
| en-NZ | <https://www.capterra.co.nz/software/1106110/a2cx> |
| en-SG | <https://www.capterra.com.sg/software/1106110/a2cx> |
| en-ZA | <https://www.capterra.co.za/software/1106110/a2cx> |

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