---
description: Discover the benefits and disadvantages of Ovellan.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ovellan Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Ovellan](/software/1105801/Ai-agent-for-customer-service)

# Ovellan

Canonical: https://www.capterra.co.uk/software/1105801/Ai-agent-for-customer-service

> Ovellan is an AI customer service agent that answers questions 24/7, captures leads, books appointments, and learns from your content.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Ovellan?

B2B e-commerce stores, agencies, clinics, local service providers, and customer support teams that want 24/7 website support, lead capture, appointment booking, and fewer repetitive enquiries.

## About the vendor

- **Company**: Ovellan

## Commercial Context

- **Starting Price**: €29.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile)
- **Supported Languages**: Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Korean, Latvian, Lithuanian, Malay, Norwegian, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- AI/Machine Learning
- Autonomous Task Execution
- CRM
- CRM Integration
- Communications Management
- Conversation Intelligence
- Dashboard
- Data Security
- For Sales Teams/Organizations
- Inbox Management
- Knowledge Base Management
- Lead Engagement
- Lead Management
- Natural Language Processing
- Proactive Chat
- Reporting/Analytics
- Sales Activity Management
- Scheduling
- Ticket Management

## Integrations (19 total)

- Discord
- HubSpot CRM
- Instagram
- Magento BI
- Messenger
- Notion
- Pipedrive
- SMS
- Shopify
- Slack
- Telegram
- WhatsApp
- WhatsApp Business API
- WhatsApp Business API
- WhatsApp Business Suite

... and 4 more integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.uk/directory/34696/ai-agents-for-customer-support/software)

## Related Categories

- [AI Agents for Customer Support](https://www.capterra.co.uk/directory/34696/ai-agents-for-customer-support/software)
- [AI Sales Assistant Software](https://www.capterra.co.uk/directory/34135/ai-sales-assistant/software)
- [Customer Service Software](https://www.capterra.co.uk/directory/22/customer-service/software)

## Alternatives

1. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.co.uk/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.co.uk/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [REVE Chat](https://www.capterra.co.uk/software/152292/reve-chat) — 4.2/5 (16 reviews)
5. [Intelswift](https://www.capterra.co.uk/software/1072958/Intelswift) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1105801/Ai-agent-for-customer-service)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050396/Ai-agent-for-customer-service/> |
| en-AE | <https://www.capterra.ae/software/1105801/Ai-agent-for-customer-service> |
| en-AU | <https://www.capterra.com.au/software/1105801/Ai-agent-for-customer-service> |
| en-CA | <https://www.capterra.ca/software/1105801/Ai-agent-for-customer-service> |
| en-GB | <https://www.capterra.co.uk/software/1105801/Ai-agent-for-customer-service> |
| en-IE | <https://www.capterra.ie/software/1105801/Ai-agent-for-customer-service> |
| en-IL | <https://www.capterra.co.il/software/1105801/Ai-agent-for-customer-service> |
| en-IN | <https://www.capterra.in/software/1105801/Ai-agent-for-customer-service> |
| en-NZ | <https://www.capterra.co.nz/software/1105801/Ai-agent-for-customer-service> |
| en-SG | <https://www.capterra.com.sg/software/1105801/Ai-agent-for-customer-service> |
| en-ZA | <https://www.capterra.co.za/software/1105801/Ai-agent-for-customer-service> |

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