---
description: Discover the benefits and disadvantages of SchoolAssist.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: SchoolAssist Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [SchoolAssist](/software/1105645/SchoolAssist)

# SchoolAssist

Canonical: https://www.capterra.co.uk/software/1105645/SchoolAssist

> SchoolAssist is an AI chatbot platform that automates support for K-12 districts and ensures FERPA compliance.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses SchoolAssist?

SchoolAssist is used by K-12 school districts, IT departments, school administrators, and educational institutions.

## About the vendor

- **Company**: App Maisters
- **Location**: Sugar Land, US
- **Founded**: 2014

## Commercial Context

- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile)
- **Supported Languages**: Chinese, English, French, German, Spanish
- **Available Countries**: United States

## Features

- Communications Management
- Inquiry Routing
- Natural Language Processing
- Proactive Chat
- Speech Recognition
- Ticket Management

## Integrations (37 total)

- Checkout
- Connect
- Connect
- Connect
- Connect
- Connect
- Connect
- Connect
- Connect
- Connect
- Connect
- Connect
- Jira
- Microsoft Teams
- Open

... and 22 more integrations

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.uk/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.co.uk/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.co.uk/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [REVE Chat](https://www.capterra.co.uk/software/152292/reve-chat) — 4.2/5 (16 reviews)
5. [Intelswift](https://www.capterra.co.uk/software/1072958/Intelswift) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1105645/SchoolAssist)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10050241/SchoolAssist/> |
| en-AE | <https://www.capterra.ae/software/1105645/SchoolAssist> |
| en-AU | <https://www.capterra.com.au/software/1105645/SchoolAssist> |
| en-CA | <https://www.capterra.ca/software/1105645/SchoolAssist> |
| en-GB | <https://www.capterra.co.uk/software/1105645/SchoolAssist> |
| en-IE | <https://www.capterra.ie/software/1105645/SchoolAssist> |
| en-IL | <https://www.capterra.co.il/software/1105645/SchoolAssist> |
| en-IN | <https://www.capterra.in/software/1105645/SchoolAssist> |
| en-NZ | <https://www.capterra.co.nz/software/1105645/SchoolAssist> |
| en-SG | <https://www.capterra.com.sg/software/1105645/SchoolAssist> |
| en-ZA | <https://www.capterra.co.za/software/1105645/SchoolAssist> |

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