---
description: Discover the benefits and disadvantages of Ticaga.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Ticaga Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Ticaga](/software/1104530/Ticaga)

# Ticaga

Canonical: https://www.capterra.co.uk/software/1104530/Ticaga

> Ticaga is self-hosted help desk software that provides ticketing, live chat, a knowledge base, SLA tracking, and unlimited agents.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Ticaga?

Hosting companies, web agencies, IT service providers, and SaaS businesses wanting full data ownership and a one-time license instead of per-agent fees, especially those using WHMCS or Blesta.

## About the vendor

- **Company**: Ticaga

## Commercial Context

- **Starting Price**: £15.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Linux (On-Premise)
- **Supported Languages**: English, French
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Automated Routing
- Multi-Channel Communication
- Prioritisation
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Third-Party Integrations

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [Help Desk Software](https://www.capterra.co.uk/directory/30008/help-desk/software)

## Alternatives

1. [NinjaOne](https://www.capterra.co.uk/software/165889/ninjaone) — 4.7/5 (294 reviews)
2. [Xurrent](https://www.capterra.co.uk/software/146207/itrp) — 4.7/5 (27 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4089 reviews)
4. [Atera](https://www.capterra.co.uk/software/144309/atera) — 4.5/5 (451 reviews)
5. [TOPdesk](https://www.capterra.co.uk/software/127562/topdesk) — 4.4/5 (111 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1104530/Ticaga)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049162/Ticaga/> |
| en-AE | <https://www.capterra.ae/software/1104530/Ticaga> |
| en-AU | <https://www.capterra.com.au/software/1104530/Ticaga> |
| en-CA | <https://www.capterra.ca/software/1104530/Ticaga> |
| en-GB | <https://www.capterra.co.uk/software/1104530/Ticaga> |
| en-IE | <https://www.capterra.ie/software/1104530/Ticaga> |
| en-IL | <https://www.capterra.co.il/software/1104530/Ticaga> |
| en-IN | <https://www.capterra.in/software/1104530/Ticaga> |
| en-NZ | <https://www.capterra.co.nz/software/1104530/Ticaga> |
| en-SG | <https://www.capterra.com.sg/software/1104530/Ticaga> |
| en-ZA | <https://www.capterra.co.za/software/1104530/Ticaga> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Ticaga","description":"Ticaga is self-hosted help desk software for managing customer support on an organization's servers. It features a ticketing system that acts as a shared inbox, organizing requests by department, priority, and assignment. Internal tools include private notes and file attachments, while customers access tickets via a public portal. The core license includes a knowledge base for publishing SEO-optimized help articles with analytics. SLA tracking ensures response and resolution targets, considering business hours and escalation. Native integrations with WHMCS and Blesta connect support directly to billing and client management, ideal for hosting companies.\nMultiple brands are supported in one installation.\nOptional extensions offer live chat, Al-assisted support, a public roadmap, and changelog updates. GDPR-ready tools enable data exports, erasure, and consent audits. Flat licensing avoids per-seat fees, with automation rules and webhooks.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/13ebe4cd-7303-464d-acc1-2ab2216f346d.png","url":"https://www.capterra.co.uk/software/1104530/Ticaga","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1104530/Ticaga#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"15","@type":"Offer","priceCurrency":"GBP"},"operatingSystem":"Linux on premise"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1104530/Ticaga#faqs","mainEntity":[{"name":"What is Ticaga?","@type":"Question","acceptedAnswer":{"text":"Ticaga is self-hosted help desk software for managing customer support on an organization's servers. It features a ticketing system that acts as a shared inbox, organizing requests by department, priority, and assignment. Internal tools include private notes and file attachments, while customers access tickets via a public portal. The core license includes a knowledge base for publishing SEO-optimized help articles with analytics. SLA tracking ensures response and resolution targets, considering business hours and escalation. Native integrations with WHMCS and Blesta connect support directly to billing and client management, ideal for hosting companies.Multiple brands are supported in one installation.Optional extensions offer live chat, Al-assisted support, a public roadmap, and changelog updates. GDPR-ready tools enable data exports, erasure, and consent audits. Flat licensing avoids per-seat fees, with automation rules and webhooks.","@type":"Answer"}},{"name":"Who Uses Ticaga?","@type":"Question","acceptedAnswer":{"text":"Hosting companies, web agencies, IT service providers, and SaaS businesses wanting full data ownership and a one-time license instead of per-agent fees, especially those using WHMCS or Blesta.","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.uk/software/1104530/Ticaga#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/30008/help-desk/software","@type":"ListItem"},{"name":"Ticaga","position":3,"item":"/software/1104530/Ticaga","@type":"ListItem"}]}]}
</script>
