---
description: Discover the benefits and disadvantages of NOCgenie.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: NOCgenie Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Team Management Software](/directory/32115/team-management/software) > [NOCgenie](/software/1104399/NOCgenie)

# NOCgenie

Canonical: https://www.capterra.co.uk/software/1104399/NOCgenie

> NOCgenie is on-call alerting software that routes and escalates alerts through multiple channels until someone responds.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses NOCgenie?

Network Operations Centres

## About the vendor

- **Company**: NOCgenie

## Commercial Context

- **Starting Price**: A$9.45
- **Pricing model**: Per User (Free version available)
- **Target Audience**: 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Assignment Management
- Resource Management

## Support Options

- Email/Help Desk
- Knowledge Base
- Chat

## Category

- [Team Management Software](https://www.capterra.co.uk/directory/32115/team-management/software)

## Alternatives

1. [Business in a Box](https://www.capterra.co.uk/software/118848/business-in-a-box) — 4.6/5 (50 reviews)
2. [Trello](https://www.capterra.co.uk/software/1010321/trello) — 4.5/5 (23585 reviews)
3. [Jira](https://www.capterra.co.uk/software/19319/jira) — 4.4/5 (15440 reviews)
4. [Basecamp](https://www.capterra.co.uk/software/56808/basecamp) — 4.3/5 (14434 reviews)
5. [Asana](https://www.capterra.co.uk/software/120550/asana-pm) — 4.5/5 (13629 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1104399/NOCgenie)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10049020/NOCgenie/> |
| en-AE | <https://www.capterra.ae/software/1104399/NOCgenie> |
| en-AU | <https://www.capterra.com.au/software/1104399/NOCgenie> |
| en-CA | <https://www.capterra.ca/software/1104399/NOCgenie> |
| en-GB | <https://www.capterra.co.uk/software/1104399/NOCgenie> |
| en-IE | <https://www.capterra.ie/software/1104399/NOCgenie> |
| en-IL | <https://www.capterra.co.il/software/1104399/NOCgenie> |
| en-IN | <https://www.capterra.in/software/1104399/NOCgenie> |
| en-NZ | <https://www.capterra.co.nz/software/1104399/NOCgenie> |
| en-SG | <https://www.capterra.com.sg/software/1104399/NOCgenie> |
| en-ZA | <https://www.capterra.co.za/software/1104399/NOCgenie> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"NOCgenie","description":"NOCgenie is on-call alerting and incident management software that ingests alerts from monitoring systems, deduplicates them, and routes them to responders based on schedules and escalation policies. Notifications are sent via SMS, voice calls, push notifications, Slack, Teams, email, and webhooks until acknowledged. Escalation policies advance alerts if not addressed within set timeframes. Features include deduplication, automatic closure, correlation enrichment, and scheduling with follow-the-sun rotations, timezone adjustments, and manual overrides. Quiet hours and suppression tools prevent alert flooding through delays, priority overrides, and maintenance windows. Heartbeat monitoring acts as a dead-man's switch for job failures. Security features include single sign-on, role-based access control, API tokens, and a REST API. Integrations are available for Prometheus, Grafana, Zabbix, and other platforms, with per-user rules for delivery customization.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fd9e46f5-02c0-4a18-a84c-e7b4e1a262c7.png","url":"https://www.capterra.co.uk/software/1104399/NOCgenie","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1104399/NOCgenie#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"9.45","@type":"Offer","priceCurrency":"AUD"},"operatingSystem":"Cloud"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1104399/NOCgenie#faqs","mainEntity":[{"name":"What is NOCgenie?","@type":"Question","acceptedAnswer":{"text":"NOCgenie is on-call alerting and incident management software that ingests alerts from monitoring systems, deduplicates them, and routes them to responders based on schedules and escalation policies. Notifications are sent via SMS, voice calls, push notifications, Slack, Teams, email, and webhooks until acknowledged. Escalation policies advance alerts if not addressed within set timeframes. Features include deduplication, automatic closure, correlation enrichment, and scheduling with follow-the-sun rotations, timezone adjustments, and manual overrides. Quiet hours and suppression tools prevent alert flooding through delays, priority overrides, and maintenance windows. Heartbeat monitoring acts as a dead-man's switch for job failures. Security features include single sign-on, role-based access control, API tokens, and a REST API. Integrations are available for Prometheus, Grafana, Zabbix, and other platforms, with per-user rules for delivery customization.","@type":"Answer"}},{"name":"Who Uses NOCgenie?","@type":"Question","acceptedAnswer":{"text":"Network Operations Centres","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.uk/software/1104399/NOCgenie#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Team Management Software","position":2,"item":"/directory/32115/team-management/software","@type":"ListItem"},{"name":"NOCgenie","position":3,"item":"/software/1104399/NOCgenie","@type":"ListItem"}]}]}
</script>