---
description: Discover the benefits and disadvantages of Centinelia.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Centinelia Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Centinelia](/software/1103694/Centinelia)

# Centinelia

Canonical: https://www.capterra.co.uk/software/1103694/Centinelia

> AI voice agent platform that handles business calls, captures leads, schedules appointments, and takes orders.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

-----

## Overview

### Who Uses Centinelia?

Small and medium businesses

## About the vendor

- **Company**: Centinelia

## Commercial Context

- **Starting Price**: MX$1,990.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile)
- **Supported Languages**: English, Spanish
- **Available Countries**: Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Dominican Republic, Mexico, Panama, Peru, Puerto Rico, United States, Uruguay

## Features

- Autonomous Task Execution
- CRM Integration
- Communications Management
- Contextual Guidance
- Dashboard
- Data Security
- Inquiry Routing
- Natural Language Processing
- Proactive Chat
- Speech Recognition
- Ticket Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.uk/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (465 reviews)
2. [Shelf](https://www.capterra.co.uk/software/146524/shelf) — 4.8/5 (106 reviews)
3. [8x8 Contact Center](https://www.capterra.co.uk/software/161523/contactnow) — 4.3/5 (47 reviews)
4. [REVE Chat](https://www.capterra.co.uk/software/152292/reve-chat) — 4.2/5 (16 reviews)
5. [Intelswift](https://www.capterra.co.uk/software/1072958/Intelswift) — 4.7/5 (15 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1103694/Centinelia)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048317/Centinelia/> |
| en-AE | <https://www.capterra.ae/software/1103694/Centinelia> |
| en-AU | <https://www.capterra.com.au/software/1103694/Centinelia> |
| en-CA | <https://www.capterra.ca/software/1103694/Centinelia> |
| en-GB | <https://www.capterra.co.uk/software/1103694/Centinelia> |
| en-IE | <https://www.capterra.ie/software/1103694/Centinelia> |
| en-IL | <https://www.capterra.co.il/software/1103694/Centinelia> |
| en-IN | <https://www.capterra.in/software/1103694/Centinelia> |
| en-NZ | <https://www.capterra.co.nz/software/1103694/Centinelia> |
| en-SG | <https://www.capterra.com.sg/software/1103694/Centinelia> |
| en-ZA | <https://www.capterra.co.za/software/1103694/Centinelia> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra UK","address":{"@type":"PostalAddress","addressLocality":"Egham","addressRegion":"ENG","postalCode":"TW20 9AH","streetAddress":"Tamesis, The Glanty, Staines-upon-Thames Egham TW20 9AH United Kingdom"},"description":"Capterra UK helps millions of people find the best business software. With software reviews, ratings, infographics, and the most comprehensive list of business software.","email":"info@capterra.co.uk","url":"https://www.capterra.co.uk/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.co.uk/#organization","parentOrganization":"G2.com, Inc.","sameAs":["https://twitter.com/Capterra","https://www.facebook.com/Capterra/","https://www.linkedin.com/company/capterra/","https://www.youtube.com/channel/UCEt7vQSPiPlPAblHdhJAqnA"]},{"name":"Centinelia","description":"Centinelia is an AI voice agent platform that automates business phone calls 24/7. It answers calls, captures lead details, schedules appointments, and processes orders without staff involvement. After learning business details, it starts handling calls within a day. Using natural voice technology, the platform records names, contact info, and customer needs in a user portal.\n\nIt manages appointments by confirming, modifying, or canceling them and processes orders by capturing product details and delivery addresses. Real-time call summaries and Google review links are sent via WhatsApp. A reporting portal tracks call volume, leads, and appointments. Features include bilingual support (English/Spanish), call recording, transcription, lost call recovery, and intelligent call transfer to WhatsApp. Setup involves selecting a service tier, entering business info, and customizing responses.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5ebd9d2e-5ddb-4ee8-b5e7-d49d45f0aa2b.png","url":"https://www.capterra.co.uk/software/1103694/Centinelia","@type":"SoftwareApplication","@id":"https://www.capterra.co.uk/software/1103694/Centinelia#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.uk/#organization"},"offers":{"price":"1990","@type":"Offer","priceCurrency":"MXN"},"operatingSystem":"Cloud, Android, Platform ios"},{"@type":"FAQPage","@id":"https://www.capterra.co.uk/software/1103694/Centinelia#faqs","mainEntity":[{"name":"What is Centinelia?","@type":"Question","acceptedAnswer":{"text":"Centinelia is an AI voice agent platform that automates business phone calls 24/7. It answers calls, captures lead details, schedules appointments, and processes orders without staff involvement. After learning business details, it starts handling calls within a day. Using natural voice technology, the platform records names, contact info, and customer needs in a user portal.It manages appointments by confirming, modifying, or canceling them and processes orders by capturing product details and delivery addresses. Real-time call summaries and Google review links are sent via WhatsApp. A reporting portal tracks call volume, leads, and appointments. Features include bilingual support (English/Spanish), call recording, transcription, lost call recovery, and intelligent call transfer to WhatsApp. Setup involves selecting a service tier, entering business info, and customizing responses.","@type":"Answer"}},{"name":"Who Uses Centinelia?","@type":"Question","acceptedAnswer":{"text":"Small and medium businesses","@type":"Answer"}}]},{"@type":"BreadcrumbList","@id":"https://www.capterra.co.uk/software/1103694/Centinelia#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"AI Agents for Customer Support","position":2,"item":"/directory/34696/ai-agents-for-customer-support/software","@type":"ListItem"},{"name":"Centinelia","position":3,"item":"/software/1103694/Centinelia","@type":"ListItem"}]}]}
</script>