---
description: Discover the benefits and disadvantages of Echo AI.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Echo AI Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [Echo AI](/software/1103611/Echo-AI)

# Echo AI

Canonical: https://www.capterra.co.uk/software/1103611/Echo-AI

> Chatbot solution that enables businesses to create and deploy custom AI chatbots on WhatsApp, Instagram, and Shopify.
> 
> Verdict: Rated **5.0/5** by 1 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Echo AI?

Hospitality, Restaurants, Retail, E-commerce, Beauty and Wellness, Health and Fitness, Real Estate, Professional Services, Education, Healthcare, Automotive, Events, Marketing and Advertising

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 1 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 5.0/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Echo AI

## Commercial Context

- **Starting Price**: US$25.00
- **Pricing model**: Per User (Free version available)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile), iPad (Mobile)
- **Supported Languages**: English, European Portuguese, French, German, Spanish
- **Available Countries**: Canada, France, Germany, Hungary, Italy, Portugal, Spain, United Arab Emirates, United Kingdom, United States

## Features

- AI Copilot
- AI/Machine Learning
- Augmented Analytics
- Automated Responses
- Automated Routing
- Chatbot
- Code-free Development
- Customer Support
- Customisable Branding
- Language Detection
- Lead Qualification
- Natural Language Processing
- Pre-Configured Bot
- Query Suggestions
- Transfers/Routing

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Chatbot Software](https://www.capterra.co.uk/directory/32448/chatbot/software)

## Alternatives

1. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.7/5 (30 reviews)
2. [SAS Viya](https://www.capterra.co.uk/software/1043140/sas-viya) — 4.4/5 (12 reviews)
3. [ChatBot](https://www.capterra.co.uk/software/166420/chatbot) — 4.6/5 (66 reviews)
4. [Social Intents](https://www.capterra.co.uk/software/211547/social-intents) — 4.7/5 (10 reviews)
5. [Pipedrive](https://www.capterra.co.uk/software/132666/pipedrive) — 4.5/5 (3058 reviews)

## Reviews

### "Encouraging AI project for Small business" — 5.0/5

> **david** | *1 July 2026* | Consumer Services | Recommendation rating: 10.0/10
> 
> **Pros**: The website scraping tool and the speed to create your own AI that matches my company. I also really like how seamless the integrations are, and the app is very handy.
> 
> **Cons**: Some integrations are missing, but the team already contacted me to let me know that they are working on it.
> 
> I took the 25 USD pro plan and am highly satisfied to respond to my customers' enquiries on Instagram and WhatsApp.

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1103611/Echo-AI)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10048237/Echo-AI/> |
| en-AE | <https://www.capterra.ae/software/1103611/Echo-AI> |
| en-AU | <https://www.capterra.com.au/software/1103611/Echo-AI> |
| en-CA | <https://www.capterra.ca/software/1103611/Echo-AI> |
| en-GB | <https://www.capterra.co.uk/software/1103611/Echo-AI> |
| en-IE | <https://www.capterra.ie/software/1103611/Echo-AI> |
| en-IL | <https://www.capterra.co.il/software/1103611/Echo-AI> |
| en-IN | <https://www.capterra.in/software/1103611/Echo-AI> |
| en-NZ | <https://www.capterra.co.nz/software/1103611/Echo-AI> |
| en-SG | <https://www.capterra.com.sg/software/1103611/Echo-AI> |
| en-ZA | <https://www.capterra.co.za/software/1103611/Echo-AI> |

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