--- description: Discover the benefits and disadvantages of Session Sauna Booking. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Session Sauna Booking Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Appointment Scheduling Software](/directory/30757/appointment-scheduling/software) > [Session Sauna Booking](/software/1103359/Session-Sauna-Booking) # Session Sauna Booking Canonical: https://www.capterra.co.uk/software/1103359/Session-Sauna-Booking Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/1103359/Session-Sauna-Booking?page=2) > Session is booking software built for saunas: shared-capacity sessions, memberships, waivers and check-in. Free to set up. > > Verdict: Rated **5.0/5** by 12 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses Session Sauna Booking? Community, independent, mobile and multi-site saunas, bathhouses and sauna and cold plunge studios. Live venues in the UK, Ireland, the US, Australia and New Zealand. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **5.0/5** | 12 Reviews | | Ease of Use | 5.0/5 | Based on overall reviews | | Customer Support | 5.0/5 | Based on overall reviews | | Value for Money | 5.0/5 | Based on overall reviews | | Features | 5.0/5 | Based on overall reviews | | Recommendation percentage | 100% | (10/10 Likelihood to recommend) | ## About the vendor - **Company**: Session ## Commercial Context - **Starting Price**: £0.00 - **Pricing model**: Usage Based (Free version available) - **Pricing Details**: Session is free to set up - no subscription, no contract and no card required to start. You pay a 0.5% platform fee on each paid booking, capped each month in your own currency: £100, US$150, €90, A$150, C$140 or NZ$170. A quiet month costs nothing, and a busy venue never pays more than the cap. Nothing is added to your customers' checkout. Card processing is by Stripe. It is separate, applies on any booking platform and is paid from your own Stripe account, not to Session - for example around 1.5% + 20p on UK cards, or 2.9% + 30c on US cards. Non-profit and community saunas get a partnership deal through the Community Sauna Network. - **Target Audience**: Self Employed, 2–10, 11–50 - **Deployment & Platforms**: Cloud, SaaS, Web-based - **Supported Languages**: English - **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more ## Features - Activity Dashboard - Alerts/Notifications - Appointment Management - Automated Scheduling - Availability Management - Booking Management - Calendar Management - Client Database - Client Management - Confirmations/Reminders - Customer Database - Customisable Branding - Customisable Forms - Electronic Payments - Email Marketing - Employee Management - Event Scheduling - Mobile Access - Multi-Location - Online Booking - Online Payments - Promotions Management - Recurring Appointments - Registration Management - Reporting & Statistics - Third-Party Integrations - Website Integration ## Integrations (5 total) - Apple Pay - Google Pay - Stripe - Zapier - Zapier Agents ## Support Options - Email/Help Desk - FAQs/Forum - Knowledge Base - Chat ## Category - [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software) ## Related Categories - [Appointment Scheduling Software](https://www.capterra.co.uk/directory/30757/appointment-scheduling/software) - [Spa Software](https://www.capterra.co.uk/directory/30782/spa/software) - [Event Booking Software](https://www.capterra.co.uk/directory/31009/event-booking/software) ## Alternatives 1. [Peek Pro](https://www.capterra.co.uk/software/142459/peek-pro-tour-operator-software) — 4.7/5 (796 reviews) 2. [GymMaster](https://www.capterra.co.uk/software/57469/gymmaster) — 4.7/5 (172 reviews) 3. [Zenbooker](https://www.capterra.co.uk/software/171455/zenbooker) — 4.0/5 (18 reviews) 4. [HelmBot](https://www.capterra.co.uk/software/207946/helmbot) — 4.9/5 (69 reviews) 5. [DaySmart Appointments](https://www.capterra.co.uk/software/44428/daysmart-appointments) — 4.1/5 (194 reviews) ## Reviews ### "A purpose-built booking platform that genuinely understands saunas" — 5.0/5 > **Ross** | *4 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: Session is a brilliant purpose-built booking platform for sauna operators. It has clearly been designed by someone who understands how saunas actually run day-to-day, which makes a huge difference. The platform includes the features you need without feeling overly complicated, and the whole experience is intuitive, well designed, and easy to use, with great reporting. The customer journey is much smoother than something like Acuity, especially for a sauna business where sessions, capacity, memberships, check-ins, and operational details all matter. It feels specific to Glasgow Community Sauna's needs rather than a generic booking system that has been adapted to fit or no longer gets feature updates. Support has also been excellent, as are the docs to go with it. Any time we have had a question or issue, Wil has been incredibly responsive. Bugs are dealt with quickly, and (sensible) feature requests are often added within days where possible. It genuinely feels like the product is being improved in partnership with the people using it. Overall, I can't fault Session. It has made our booking process clearer, easier, and much more streamlined. > > **Cons**: There's very little I can list as a negative. As with any newer or fast-moving platform, there have been the occasional small thing to refine or adjust, but these have always been handled very quickly. Because it's so tailored and continually being developed, there are moments where we spot new things we would like added as we use it more. That said, this has actually been one of the strengths of the platform, because feedback is taken seriously and suggested improvements are turnaround within a couple of days. > > Our overall experience with Session has been excellent. It has made the booking process feel much more joined up for both our team and our customers. The system is straightforward to use, the design is clean, and it feels like it has been built around the real needs of sauna operators rather than forcing us to work around a generic booking tool. The migration from Acuity to Session has been a really positive step for us. It's made the customer journey clearer, reduced friction, and given us a platform that feels much better suited to managing sauna sessions properly. The support from Wil has also been outstanding throughout, which gives us a lot of confidence in the product long term. ----- ### "A Great Experience" — 5.0/5 > **Amy** | *26 June 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The thing I like most about Session is that it saves me so much time\! It is so easy to use. The fact that its designed specifically for my field, by someone who understands what I need as a customer, is invaluable. > > **Cons**: Sometimes the version we use on our mobiles can be a little bit glitchy, like loading sessions an hour earlier, before self-correcting, but this is really a minor in convenience. > > I was apprehensive about a move away from our previous booking system (it was a 'better the devil you know' situation), but I needn't have worried. Wil who created Session is super quick to respond to enquiries and to give advice on set up and any teething problems that users might have. Session is a really streamlined platform for sauna owners / operators and makes scheduling sessions the work on half an hour, when it used to take half a day. Repeating schedules are one of my favourite features, making it so easy to set your hours for a specified period of time, save and you're done. There is also the flexibility to add special one-offs. Session has reduced my administrative workload by allowing customers to book private sessions directly from the website (as opposed to coming through me) and closing all other sessions off when this happens. The inclusion of waiting lists is also really great and gives customers much more autonomy. Customer feedback is that the calendar interface is much easier to use and understand than our previous system, everything is in one place and in a sleek and user-friendly booking page. ----- ### "Fantastic booking system for sauna businesses" — 5.0/5 > **Renny** | *21 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: I am very happy to have switched our booking system to Session. Wil has been instrumental in making this happen and get all of our data and products imported in a way that worked for us. I love the way Session looks to our customers, and booking is very easy, with optional membership and products on the checkout page. It took a little time to teach myself how to set everything up, but once I got through the discovery and learning period, Session has been wonderfully easy to use. What I also like is that Session doesn't take a fixed fee, but 0.5% with a monthly cap. So in quiet months, the fees are low, and in busy months, you know you won't pay more than £100. > > **Cons**: I can't come up with anything really - there were a few things that didn't quite work for our setup to start with, and Wil has gone above and beyond accommodating our preference by immediately developing features that I believe will not only benefit our business but everyone who joins Session. > > What I really appreciate about Session is that Wil is 110% willing to make sure that Session works to match individual business setups. And as a platform, it works great\! Highly recommended :-) ----- ### "User-friendly booking system with unbeatable support" — 5.0/5 > **Araminta** | *7 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: This booking system is incredibly user friendly and easy to use, and the customer service is impeccable\! It's the perfect solution for sauna businesses, with everything you could possibly need. We especially love the single calendar view and the ability to fully customise our booking page and options, it's made things so much easier for both our staff and our customers. Switching over has been seamless too. Moving from Acuity was straightforward, and whenever we got stuck, Wil was there to help right away. > > **Cons**: The only real con is that it's still a newer platform, so it's under active development and there are occasional tweaks needed here and there. That said, Wil is incredibly responsive and quick to fix or improve things whenever we flag them. > > Our overall experience has been excellent. The system is intuitive and easy to use for both our staff and customers, and the customer service has been outstanding from day one. Switching over from Acuity was smooth, and any time we've had a question or hit a snag, support has been quick and genuinely helpful. It feels like a platform built with real care, and it keeps getting better. ----- ### "So happy we switched\!" — 5.0/5 > **Will** | *4 September 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10 > > **Pros**: The simplicity. Everything has been designed with sauna operators and end user experience in mind, creating an amazing product that just works. Wil was amazing with us in switching over from acuity, helping migrate on the day and be on hand for any questions and issues (of which there were little). We've had many comments on the design and feel of the system and for us in the backend it's very easy to manage and add new sessions or one off events. Every button or switch has a purpose designed for a sauna operator and you can tell Wil has worked in commercial sauna experiences. The feedback loop with Wil is also standout, with implementation of new ideas and requests within hours at times\! He's genuinely open to everything and will always explain why he's done something to help way he has. Been a wonderful experience from start to now. > > **Cons**: Hard to draw any cons at the moment, as everything we would ask for has been added. Perhaps the addition of more colours for each class > > Fantastic from switching to continuously using it, with Wil being so open to all ideas and implementing changes very quickly. 10/10 ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/1103359/Session-Sauna-Booking?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/1103359/Session-Sauna-Booking) ## This page is available in the following languages | Locale | URL | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | ----- ## Structured Data