---
description: Discover the benefits and disadvantages of Sentrup.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sentrup Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [AI Agents for Customer Support](/directory/34696/ai-agents-for-customer-support/software) > [Sentrup](/software/1103307/Sentrup)

# Sentrup

Canonical: https://www.capterra.co.uk/software/1103307/Sentrup

> Sentrup is AI-driven support software that automates chat, knowledge retrieval, and scheduling with smooth human handoff.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Sentrup?

SMBs and SaaS companies looking to automate customer support, scheduling, and chat workflows. We target Customer Support Managers, Ops Leaders, and Business Owners.

## About the vendor

- **Company**: Sentrup

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available)
- **Pricing Details**: Sentrup is designed to scale alongside your business, offering a flexible, tier-based pricing model that accommodates everyone from solo founders to high-volume enterprise operations. We operate on a straightforward flat-fee monthly subscription model with no hidden overage penalties, allowing you to predictably forecast your customer support costs as you grow.

Our pricing tiers include:

1. Free Plan ($0/month) Perfect for individuals, early-stage startups, and hobbyists who want to validate their product. It includes our core AI chat widget, basic knowledge base ingestion, and essential automated responses at absolutely no cost. No credit card is required to get started.

2. Starter Plan ($29/month) Designed for early teams and growing businesses capturing leads and validating support workflows. This tier unlocks advanced vector-search retrieval, calendar syncing for automated appointment scheduling, and increased monthly chat volume to handle growing customer inquiries without expanding your headcount.

3. Growth Plan ($99/month) Suitable for established businesses and agencies handling a steady stream of inbound support tickets. The Growth plan unlocks premium features like custom AI persona tuning, advanced analytics and KPI tracking, multi-channel integrations, and priority human-handoff routing to ensure complex queries are seamlessly transitioned to your live agents.

4. Business Plan ($249/month) Tailored for high-volume, enterprise-grade operations requiring advanced automation. This tier includes maximum knowledge base limits, API webhooks for complex internal routing, dedicated account support, and the ability to train the AI on massive datasets for near-instant, zero-hallucination ticket resolution.

Relevant Information for Prospective Buyers:

Free Version: We offer a completely free tier so you can experience the power of Sentrup's AI automation before committing financially.
Custom Enterprise Needs: For businesses with unique scale, compliance requirements, or custom integrations, we offer tailored enterprise discounts and custom SLA packaging.
Zero Hidden Fees: All plans are billed in USD with transparent feature limits. We believe in predictable pricing, so you'll never be surprised by unexpected seat-based licensing fees or usage spikes.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Autonomous Task Execution
- CRM Integration
- Dashboard
- Natural Language Processing
- Proactive Chat
- Ticket Management

## Integrations (3 total)

- Google Calendar
- HubSpot CRM
- WooCommerce

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Chat

## Category

- [AI Agents for Customer Support](https://www.capterra.co.uk/directory/34696/ai-agents-for-customer-support/software)

## Alternatives

1. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (460 reviews)
2. [8x8 Contact Center](https://www.capterra.co.uk/software/161523/contactnow) — 4.3/5 (47 reviews)
3. [AskYura](https://www.capterra.co.uk/software/1081181/Yura) — 5.0/5 (2 reviews)
4. [Assembled AI](https://www.capterra.co.uk/software/1073241/Assembled-Assist) — 1.0/5 (1 reviews)
5. [SendGround](https://www.capterra.co.uk/software/1099698/SendGround) — 5.0/5 (1 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1103307/Sentrup)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047962/Sentrup/> |
| en-AE | <https://www.capterra.ae/software/1103307/Sentrup> |
| en-AU | <https://www.capterra.com.au/software/1103307/Sentrup> |
| en-CA | <https://www.capterra.ca/software/1103307/Sentrup> |
| en-GB | <https://www.capterra.co.uk/software/1103307/Sentrup> |
| en-IE | <https://www.capterra.ie/software/1103307/Sentrup> |
| en-IL | <https://www.capterra.co.il/software/1103307/Sentrup> |
| en-IN | <https://www.capterra.in/software/1103307/Sentrup> |
| en-NZ | <https://www.capterra.co.nz/software/1103307/Sentrup> |
| en-SG | <https://www.capterra.com.sg/software/1103307/Sentrup> |
| en-ZA | <https://www.capterra.co.za/software/1103307/Sentrup> |

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