---
description: Discover the benefits and disadvantages of UserTrail.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: UserTrail Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Heatmap Software](/directory/30977/heatmap/software) > [UserTrail](/software/1103073/UserTrail)

# UserTrail

Canonical: https://www.capterra.co.uk/software/1103073/UserTrail

> UserTrail is analytics software using heatmaps, replays, funnels, and surveys to help businesses understand visitors and boost sales.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses UserTrail?

We serve digital agencies and growth-focused businesses that need to understand how visitors behave on their websites. Our ideal clients include CRO agencies, PPC agencies, SEO agencies, ecommerce age

## About the vendor

- **Company**: UserTrail

## Commercial Context

- **Starting Price**: US$0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Angola, Argentina, Aruba, Australia, Austria, Bahamas, Bahrain, Belgium, Bermuda, Bosnia & Herzegovina, Botswana, Brazil, Bulgaria, Canada, Cayman Islands, Chile, China, Colombia, Costa Rica, Croatia and 68 more

## Features

- Behavioural Analytics
- Data Visualisation
- Engagement Tracking
- Heatmaps
- Reporting & Statistics
- Scroll Maps
- Visual Analytics
- Website Analytics

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base

## Category

- [Heatmap Software](https://www.capterra.co.uk/directory/30977/heatmap/software)

## Alternatives

1. [Lucky Orange](https://www.capterra.co.uk/software/150695/lucky-orange) — 4.7/5 (262 reviews)
2. [Zoho PageSense](https://www.capterra.co.uk/software/172116/pagesense) — 4.5/5 (17 reviews)
3. [Tableau](https://www.capterra.co.uk/software/77260/tableau) — 4.6/5 (2353 reviews)
4. [JIRA Service Management](https://www.capterra.co.uk/software/138769/jira-service-management) — 4.5/5 (770 reviews)
5. [Hotjar](https://www.capterra.co.uk/software/163516/hotjar) — 4.6/5 (542 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1103073/UserTrail)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047726/UserTrail/> |
| en-AE | <https://www.capterra.ae/software/1103073/UserTrail> |
| en-AU | <https://www.capterra.com.au/software/1103073/UserTrail> |
| en-CA | <https://www.capterra.ca/software/1103073/UserTrail> |
| en-GB | <https://www.capterra.co.uk/software/1103073/UserTrail> |
| en-IE | <https://www.capterra.ie/software/1103073/UserTrail> |
| en-IL | <https://www.capterra.co.il/software/1103073/UserTrail> |
| en-IN | <https://www.capterra.in/software/1103073/UserTrail> |
| en-NZ | <https://www.capterra.co.nz/software/1103073/UserTrail> |
| en-SG | <https://www.capterra.com.sg/software/1103073/UserTrail> |
| en-ZA | <https://www.capterra.co.za/software/1103073/UserTrail> |

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