---
description: Discover the benefits and disadvantages of Sortment.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Sortment Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Sortment](/software/1102837/Sortment)

# Sortment

Canonical: https://www.capterra.co.uk/software/1102837/Sortment

> Sortment is an AI-driven platform that automates lifecycle marketing across channels to boost growth outcomes.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses Sortment?

Growth, lifecycle, CRM and retention teams at digital-first B2C companies using customer data to drive activation, engagement, monetization and retention across email, push, SMS and in-app.

## About the vendor

- **Company**: Sortment

## Commercial Context

- **Starting Price**: US$100.00
- **Pricing model**: Usage Based (Free Trial)
- **Target Audience**: 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English, French, German
- **Available Countries**: France, Germany, India, Italy, Singapore, United Kingdom, United States

## Features

- Activity Dashboard
- Alerts/Notifications
- Communication Management
- Customer Experience Management
- Customer History
- Email Management
- Engagement Tracking
- Feedback Management
- Multi-Channel Communication
- Reporting/Analytics
- Third-Party Integrations
- Visual Analytics

## Integrations (10 total)

- Athena
- BigQuery
- Braze
- Customer.io
- Databricks
- Google Cloud
- Iterable
- PostgreSQL
- Slack
- Snowflake

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat

## Category

- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Alternatives

1. [Zoho Desk](https://www.capterra.co.uk/software/169505/zoho-desk) — 4.5/5 (2213 reviews)
2. [Zoho CRM](https://www.capterra.co.uk/software/155928/zoho-crm) — 4.3/5 (6987 reviews)
3. [Text](https://www.capterra.co.uk/software/1078275/Text-App) — 4.7/5 (30 reviews)
4. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4087 reviews)
5. [Sinch Engage](https://www.capterra.co.uk/software/187336/sinch-engage) — 4.4/5 (44 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1102837/Sortment)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047493/Sortment/> |
| en-AE | <https://www.capterra.ae/software/1102837/Sortment> |
| en-AU | <https://www.capterra.com.au/software/1102837/Sortment> |
| en-CA | <https://www.capterra.ca/software/1102837/Sortment> |
| en-GB | <https://www.capterra.co.uk/software/1102837/Sortment> |
| en-IE | <https://www.capterra.ie/software/1102837/Sortment> |
| en-IL | <https://www.capterra.co.il/software/1102837/Sortment> |
| en-IN | <https://www.capterra.in/software/1102837/Sortment> |
| en-NZ | <https://www.capterra.co.nz/software/1102837/Sortment> |
| en-SG | <https://www.capterra.com.sg/software/1102837/Sortment> |
| en-ZA | <https://www.capterra.co.za/software/1102837/Sortment> |

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