---
description: Discover the benefits and disadvantages of IVR.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: IVR Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [IVR](/software/1102686/IVR)

# IVR

Canonical: https://www.capterra.co.uk/software/1102686/IVR

> IVR is cloud-based interactive voice response software that automates customer interactions through voice technology.
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses IVR?

INDIA

## About the vendor

- **Company**: EASY SERVE Communication

## Commercial Context

- **Starting Price**: ₹12,000.00
- **Pricing model**: Flat Rate (Free Trial)
- **Target Audience**: 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop)
- **Supported Languages**: English, Hindi
- **Available Countries**: India

## Features

- Call Logging
- Call Monitoring
- Call Recording
- Call Routing
- Campaign Management
- Computer Telephony Integration
- IVR
- Multiple Scripts
- Pre-recorded Messages
- Survey/Poll Management

## Support Options

- Email/Help Desk
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [IVR Software](https://www.capterra.co.uk/directory/30231/ivr/software)

## Alternatives

1. [VoiceGuide IVR](https://www.capterra.co.uk/software/59009/voiceguide-ivr) — 5.0/5 (2 reviews)
2. [Aircall](https://www.capterra.co.uk/software/144486/aircall) — 4.2/5 (465 reviews)
3. [Zendesk Suite](https://www.capterra.co.uk/software/164283/zendesk) — 4.4/5 (4087 reviews)
4. [CloudTalk](https://www.capterra.co.uk/software/182004/cloudtalk) — 4.4/5 (269 reviews)
5. [JustCall](https://www.capterra.co.uk/software/157853/justcall) — 4.1/5 (225 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1102686/IVR)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10047337/IVR/> |
| en-AE | <https://www.capterra.ae/software/1102686/IVR> |
| en-AU | <https://www.capterra.com.au/software/1102686/IVR> |
| en-CA | <https://www.capterra.ca/software/1102686/IVR> |
| en-GB | <https://www.capterra.co.uk/software/1102686/IVR> |
| en-IE | <https://www.capterra.ie/software/1102686/IVR> |
| en-IL | <https://www.capterra.co.il/software/1102686/IVR> |
| en-IN | <https://www.capterra.in/software/1102686/IVR> |
| en-NZ | <https://www.capterra.co.nz/software/1102686/IVR> |
| en-SG | <https://www.capterra.com.sg/software/1102686/IVR> |
| en-ZA | <https://www.capterra.co.za/software/1102686/IVR> |

-----

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