--- description: Discover the benefits and disadvantages of UMRA. Learn the software price, see the description, and read the most helpful reviews for UK business users. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: UMRA Pricing, Cost & Reviews - Capterra UK 2026 --- Breadcrumb: [Home](/) > [Reporting Tools](/directory/30053/reporting/software) > [UMRA](/software/110190/umra) # UMRA Canonical: https://www.capterra.co.uk/software/110190/umra Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/110190/umra?page=2) > IAM offers features such as user provisioning, workflow management \& self-service, helpdesk delegation, and access governance. > > Verdict: Rated **4.6/5** by 14 users. Top-rated for **Likelihood to recommend**. ----- ## Overview ### Who Uses UMRA? Cloud-based and on-premise identity and access management solution that helps businesses manage user accounts, network access rights, compliance \& regulations with centralized access reports \& audits. ## Quick Stats & Ratings | Metric | Rating | Detail | | **Overall** | **4.6/5** | 14 Reviews | | Ease of Use | 4.1/5 | Based on overall reviews | | Customer Support | 4.8/5 | Based on overall reviews | | Value for Money | 4.4/5 | Based on overall reviews | | Features | 4.5/5 | Based on overall reviews | | Recommendation percentage | 90% | (9/10 Likelihood to recommend) | ## About the vendor - **Company**: Tools4ever - **Founded**: 1999 ## Commercial Context - **Starting Price**: €5.00 - **Pricing model**: Flat Rate (Free Trial) - **Pricing Details**: Subscription pricing - **Target Audience**: 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+ - **Deployment & Platforms**: Cloud, SaaS, Web-based, Windows (Desktop) - **Available Countries**: Netherlands ## Features - Data Connectors - Data Import/Export - Drag & Drop ## Support Options - Chat ## Category - [Reporting Tools](https://www.capterra.co.uk/directory/30053/reporting/software) ## Alternatives 1. 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What's even better, is that since IAM is used in other very different workplaces, the system gets new features on a regular basis. > > **Cons**: IAM evolves pretty quick. This is a good thing, but it does mean that bespoke custom solutions can become deprecated over time. We've never had an update break anything, but Tools4Ever staff have had to intervene on several occasions to bring IAM's procedures up to date. What you might end up getting a piece of software taped together with custom scripts that gets more complicated to navigate as time goes on. To Tools4ever's credit, I've never had anything less than a stellar experience working with their support team, and they take initiative to fix things that are inefficient or ugly when they see it. > > IAM's automation of our Account Governance has really freed up time for our systems admins. We still occasionally get a wrench thrown in the gears for some oddball thing we do, but I can honestly say this is mostly our fault and not IAM. I can't over emphasize how sharp their support team have been, though. It usually doesn't take longer than a couple hours of submitting a ticket to having one of their engineers working with me 1 on 1 over a remote session. On a side note, their support is always glad to navigate me through the mysteries of their software as well, which I consider a major plus. Not all good support staff are also good teachers, and Tools4Ever is exceptional\! ----- ### "Tools4Ever/UMRA" — 5.0/5 > **Sheryl** | *18 June 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: This software allows us to maintain control over user/account provisioning and de-provisioning and saves us hours of time entering information manually (and inconsistently). It gives us the opportunity to automatically provision accounts with all the security and permissions a users needs to do his/her job from the day they step foot in the office. It also helps us with easy student account provisioning, so that they can connect immediately with other students and faculty as soon as they register for classes. > > **Cons**: There is nothing that I dislike about this software > > We keep our Active Directory current and manage users as they move, come and go from our Organization. Software is often priced in Education by FTE and it is vital that we don't hang on to accounts that are no longer needed. This is also true for IT audits and PCI compliance. If a new employee comes onbard on a weekend (like faculty) they are already provisioned and can do their work without seeking help from IT. The support service is the BEST I have ever experienced. ----- ### "High end IAM user" — 3.0/5 > **Robert** | *19 July 2019* | Government Administration | Recommendation rating: 7.0/10 > > **Pros**: to be in control of identity access the visual way of managing our governance of the identitys the extensive possibilities of creating filters in the Access governance model The openess of the system back-end the implementation went very smooth and with great support from the consultant. > > **Cons**: the administration tool is not Multi-user. because we are using the bounderies of the system, our proposals for functional improvements are not interesting enough to be implemented. The errorlog is mostly displayed in program-code, and difficult to interpret without help from the developer. > > the software gives us great control over our indenty access ----- ### "IAM" — 5.0/5 > **Darlene** | *17 June 2019* | Hospital & Health Care | Recommendation rating: 10.0/10 > > **Pros**: IAM has save me from manually creating over 300 students accounts during the fall and numerous account throughout the rest of the year. This has but my work load down tremendously. > > **Cons**: With IAM the reports are not as friendly as the ones I have with UMRA but they work. > > IAM has cut my work load down by automating the student create process. I also can now change the returning students account expires date without having to touch each account. ----- ### "Long time customer" — 5.0/5 > **Jamie** | *18 June 2019* | Education Management | Recommendation rating: 10.0/10 > > **Pros**: We wanted a manner to allow not admin staff to modify AD accounts. Including but not limited to new accounts, password changes, disable accounts etc. The end user needed to have the ability to just open an app and enter data; we found UMRA and replaced all our internal scripts that we use to use. > > **Cons**: I wish more templates were available or maybe an online repository we can upload functions and/or forms. (I haven't looked recently so maybe this is a thing now). > > I have always been able to contact support and/or sales when needed and they don't inundate me with trying to sell me more products/services. Support is also VERY knowledgeable of their product. ----- Page: 1 / 2\ Next: [Next page](https://www.capterra.co.uk/software/110190/umra?page=2) ## Links - [View on Capterra](https://www.capterra.co.uk/software/110190/umra) ## This page is available in the following languages | Locale | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | nl | | | nl-BE | | ----- ## Structured Data