---
description: Discover the benefits and disadvantages of HoteliaOS.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: HoteliaOS Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Review Management Software](/directory/31024/review-management/software) > [HoteliaOS](/software/1101370/HoteliaOS)

# HoteliaOS

Canonical: https://www.capterra.co.uk/software/1101370/HoteliaOS

> Review response automation for boutique hotels across Google, Booking.com, TripAdvisor, Agoda, and Trip, with multi-language support
> 
> Verdict: Rated \*\*\*\* by 0 users. Top-rated for **Overall Quality**.

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## Overview

### Who Uses HoteliaOS?

HoteliaOS serves boutique hotels (1-50 rooms) without dedicated marketing teams. Built for owner-operators and GMs who need AI review responses across Google, TripAdvisor, Booking, Agoda, and Trip.com

## About the vendor

- **Company**: HoteliaOS

## Commercial Context

- **Pricing model**: Flat Rate
- **Target Audience**: Self Employed, 2–10, 11–50
- **Deployment & Platforms**: Cloud, SaaS, Web-based
- **Supported Languages**: English
- **Available Countries**: Hong Kong SAR China, Indonesia, Malaysia, Philippines, Singapore, Thailand, Vietnam

## Features

- Dashboard
- Negative Feedback Management
- Response Management
- Review Monitoring
- Review Notification
- Sentiment Analysis

## Support Options

- Email/Help Desk
- FAQs/Forum

## Category

- [Review Management Software](https://www.capterra.co.uk/directory/31024/review-management/software)

## Alternatives

1. [Okendo](https://www.capterra.co.uk/software/176189/okendo) — 4.9/5 (228 reviews)
2. [Birdeye](https://www.capterra.co.uk/software/152997/birdeye) — 4.7/5 (704 reviews)
3. [Reviewpro Reputation](https://www.capterra.co.uk/software/181148/Reviewpro-Reputation) — 4.0/5 (6 reviews)
4. [Opinew](https://www.capterra.co.uk/software/181008/opinew-product-reviews) — 4.8/5 (42 reviews)
5. [Webbosaurus Review Monitoring](https://www.capterra.co.uk/software/202097/webbosaurus) — 5.0/5 (14 reviews)

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1101370/HoteliaOS)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10046040/HoteliaOS/> |
| en-AE | <https://www.capterra.ae/software/1101370/HoteliaOS> |
| en-AU | <https://www.capterra.com.au/software/1101370/HoteliaOS> |
| en-CA | <https://www.capterra.ca/software/1101370/HoteliaOS> |
| en-GB | <https://www.capterra.co.uk/software/1101370/HoteliaOS> |
| en-IE | <https://www.capterra.ie/software/1101370/HoteliaOS> |
| en-IL | <https://www.capterra.co.il/software/1101370/HoteliaOS> |
| en-IN | <https://www.capterra.in/software/1101370/HoteliaOS> |
| en-NZ | <https://www.capterra.co.nz/software/1101370/HoteliaOS> |
| en-SG | <https://www.capterra.com.sg/software/1101370/HoteliaOS> |
| en-ZA | <https://www.capterra.co.za/software/1101370/HoteliaOS> |

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