---
description: Discover the benefits and disadvantages of Fideliya Pass.  Learn the software price, see the description, and read the most helpful reviews for UK business users. 
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Fideliya Pass Pricing, Cost & Reviews - Capterra UK 2026
---

Breadcrumb: [Home](/) > [Customer Retention Software](/directory/34255/customer-retention/software) > [Fideliya Pass](/software/1100797/Fideliya-Pass)

# Fideliya Pass

Canonical: https://www.capterra.co.uk/software/1100797/Fideliya-Pass

> Fideliya Pass lets businesses create branded loyalty passes for Apple Wallet and Google Wallet, no app downloads needed.
> 
> Verdict: Rated **5.0/5** by 2 users. Top-rated for **Likelihood to recommend**.

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## Overview

### Who Uses Fideliya Pass?

Fideliya serves coffee shops, yoga studios, bakeries, barbershops, restaurants, gyms, boutiques, spas, florists, coworking spaces, and nail salons.

## Quick Stats & Ratings

| Metric | Rating | Detail |
| **Overall** | **5.0/5** | 2 Reviews |
| Ease of Use | 5.0/5 | Based on overall reviews |
| Customer Support | 5.0/5 | Based on overall reviews |
| Value for Money | 5.0/5 | Based on overall reviews |
| Features | 4.5/5 | Based on overall reviews |
| Recommendation percentage | 100% | (10/10 Likelihood to recommend) |

## About the vendor

- **Company**: Fideliya Pass

## Commercial Context

- **Starting Price**: €0.00
- **Pricing model**: Flat Rate (Free version available) (Free Trial)
- **Pricing Details**: Start free. Upgrade when you grow.
- **Target Audience**: Self Employed, 2–10, 11–50, 51–200, 201–500, 501–1,000, 1,001–5,000, 5,001–10,000, 10,000+
- **Deployment & Platforms**: Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop)
- **Supported Languages**: Arabic, English, French, Spanish
- **Available Countries**: Australia, Austria, Belgium, Denmark, Estonia, Finland, France, Germany, Gibraltar, Iceland, Ireland, Italy, Kuwait, Liechtenstein, Lithuania, Luxembourg, Monaco, Morocco, New Zealand, Norway and 11 more

## Features

- Campaign Management
- Churn Management
- Communication Management
- Customer Data Management
- Customer Engagement
- Customer History
- Customer Segmentation
- Engagement Tracking
- Health Score
- Loyalty Program
- Performance Metrics
- Personalisation
- Reporting/Analytics
- Retention Tracking
- Rewards Management

## Support Options

- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat

## Category

- [Customer Retention Software](https://www.capterra.co.uk/directory/34255/customer-retention/software)

## Related Categories

- [Customer Retention Software](https://www.capterra.co.uk/directory/34255/customer-retention/software)
- [Customer Loyalty Software](https://www.capterra.co.uk/directory/10031/customer-loyalty/software)
- [Customer Engagement Software](https://www.capterra.co.uk/directory/30906/customer-engagement/software)

## Alternatives

1. [Custify](https://www.capterra.co.uk/software/190125/custify) — 4.9/5 (123 reviews)
2. [ChurnZero](https://www.capterra.co.uk/software/157980/churnzero) — 4.7/5 (129 reviews)
3. [Customerscore.io](https://www.capterra.co.uk/software/1072389/Customerscore-io) — 4.8/5 (17 reviews)
4. [LiveAgent](https://www.capterra.co.uk/software/102188/liveagent) — 4.7/5 (1787 reviews)
5. [Hotjar](https://www.capterra.co.uk/software/163516/hotjar) — 4.6/5 (543 reviews)

## Reviews

### "My customers are delighted and my sales have increased" — 5.0/5

> **Natalia** | *23 July 2026* | Health, Wellness & Fitness | Recommendation rating: 10.0/10
> 
> **Pros**: I completed the pass in 2 minutes, it's easy to use and what I liked most was being able to send notifications directly to my customers and their customer service 10/10, they respond instantly by WhatsApp
> 
> **Cons**: I would like to be able to add my social media accounts so they appear to my customers and they can leave Google reviews of my business directly.
> 
> I highly recommend it to all entrepreneurs or business owners who want to increase their sales and perceived value of their service or product. In my case, my customers love it; it's easy to use, has great customer service, and isn't expensive

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### "Very satisfied" — 5.0/5

> **Akram** | *28 July 2026* | Computer Software | Recommendation rating: 10.0/10
> 
> **Pros**: Easy to create loyalty cards, track customers, and manage rewards from one simple dashboard, very easy to use
> 
> **Cons**: The free plan is limited,pricing may be expensive for very small businesses, i would like more customization and advanced rewards options

## Links

- [View on Capterra](https://www.capterra.co.uk/software/1100797/Fideliya-Pass)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/10045465/Fideliya-Pass/> |
| en-AE | <https://www.capterra.ae/software/1100797/Fideliya-Pass> |
| en-AU | <https://www.capterra.com.au/software/1100797/Fideliya-Pass> |
| en-CA | <https://www.capterra.ca/software/1100797/Fideliya-Pass> |
| en-GB | <https://www.capterra.co.uk/software/1100797/Fideliya-Pass> |
| en-IE | <https://www.capterra.ie/software/1100797/Fideliya-Pass> |
| en-IL | <https://www.capterra.co.il/software/1100797/Fideliya-Pass> |
| en-IN | <https://www.capterra.in/software/1100797/Fideliya-Pass> |
| en-NZ | <https://www.capterra.co.nz/software/1100797/Fideliya-Pass> |
| en-SG | <https://www.capterra.com.sg/software/1100797/Fideliya-Pass> |
| en-ZA | <https://www.capterra.co.za/software/1100797/Fideliya-Pass> |
| es | <https://www.capterra.es/software/1100797/Fideliya-Pass> |
| es-AR | <https://www.capterra.com.ar/software/1100797/Fideliya-Pass> |
| es-CL | <https://www.capterra.cl/software/1100797/Fideliya-Pass> |
| es-CO | <https://www.capterra.co/software/1100797/Fideliya-Pass> |
| es-CR | <https://www.capterra.co.cr/software/1100797/Fideliya-Pass> |
| es-DO | <https://www.capterra.do/software/1100797/Fideliya-Pass> |
| es-EC | <https://www.capterra.ec/software/1100797/Fideliya-Pass> |
| es-MX | <https://www.capterra.mx/software/1100797/Fideliya-Pass> |
| es-PA | <https://www.capterra.com.pa/software/1100797/Fideliya-Pass> |
| es-PE | <https://www.capterra.pe/software/1100797/Fideliya-Pass> |
| fr | <https://www.capterra.fr/software/1100797/Fideliya-Pass> |
| fr-BE | <https://fr.capterra.be/software/1100797/Fideliya-Pass> |
| fr-CA | <https://fr.capterra.ca/software/1100797/Fideliya-Pass> |
| fr-LU | <https://www.capterra.lu/software/1100797/Fideliya-Pass> |

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